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Browser hijacked and malwarebytes not detecting or removing


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My wife's computer browsers have been hijacked and I cannot get it removed. Malwarebytes is finding nothing. Neither is adware. I have tried MS Security essentials, and it found the trojan dropper: win32/orsam!rts. Removing it did nothing.

Kaspersky said I had rootkit.win32.zaccess.c and tried to clean a couple .sys files, but still nothing.

What can I do?

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I just finished a scan in safe mode with Malwarebytes that was updated this morning. It did not find a single thing. yet the browser redirects to crazy advertisements from google results.

Here is what happens. I search google or any other search engine. Results are displayed. I click a results and it displays the url of the result I clicked, but the page is not correct. I found that I can copy the URL, open a new tab, then paste it there to get the page to display correctly. So it is only when I click a results link.

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