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With malware bytes when i right click a object to scan it there is no option that says scan with malware bytes or doesnt it work with the pro edition?

It is available in both FREE and PRO versions. Perhaps something in your cases is messed-up.

So, let's reinstall MBAM to fix the issue:


  • Download and run mbam-clean.exe from here
  • It will ask to restart your computer, please allow it to do so very important
  • After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here

    • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
      Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.

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Hello ViolaSoft

Have you checked the Create right click context menu box in the Settings submenu.

Enabling the Create right click context menu:

  • Open Malwarebytes
  • Click Settings
  • Click Create right click context menu
    Should have a checkmark in the box now
  • Click Exit

Does right click work for you now?

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IF you purchased through Malwarebytes, you should contact Cleverbridge..... (there is no need to buy it twice)

If you lost your ID and License Key then send an email to: cs@cleverbridge.com

cs@cleverbridge.com

Phone: +1-866-522-6855

Monday - Friday: 8:00 AM - 8:00 PM (CST)

Also, their contact info can be found HERE.

when you get the email Print it out

Malwarebytes Tech support does not have any access to, nor information pertaining to any sales\shipping\user account\registration issues.

If you need anything else just post.

Thanks :)

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