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Hello and :welcome:

Please provide following details, so that someone may be able to assist you:

  • OS version including 32/64-bit
  • Installed Security Product(s) including Firewall and Program Versions
  • MBAM version (current 1.50.1.1100) (Free or Pro)
  • Definition version (current 6685)
  • Do you use a router to connect to Internet
  • Do you have a corporate firewall or use a proxy

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Hello and :welcome:

Please provide following details, so that someone may be able to assist you:

  • OS version including 32/64-bit
  • Installed Security Product(s) including Firewall and Program Versions
  • MBAM version (current 1.50.1.1100) (Free or Pro)
  • Definition version (current 6685)
  • Do you use a router to connect to Internet
  • Do you have a corporate firewall or use a proxy

OS Windows XP SP 3 32-bit.

McAfee Virus Scan Enterprise.

MBAM Free 1.50.1.1100.

Definition 5363.

Enterprise environment - there are multiple routers.

Both PIX Firewall and ISA Proxy.

Added side note - older laptop connects and updates without issue over same LAN.

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  • Root Admin

@GuyTC

If you're a business selling and/or installing the program please send me a PM with your Cleverbridge order reference number and I will help you to better understand how to install the program.

You should NOT be modifying user permissions to allow non Admins to run updates. That is a good way to help them get infected.

Thanks

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