Win 7 home security 2011 - removal

[Jrboyce]

Hi,

This afternoon I was watching live football of the internet on a site I have visited many times before. I had a message pop up saying my pc was infected etc. The name of this was "win 7 home security 2011" . I immediately started my computer in safe mode and ran malwarebytes anti malware, I started a quick scan but after around 3minutes it froze I've tried this again and it keeps freezing. I have also tried reinstalling it. Can anyone help on removing this virus?

Many thanks, james

[screen317]

Hi and welcome to Malwarebytes.

• Download the file TDSSKiller.zip and extract it into a folder on the infected PC.
  
• Execute the file TDSSKiller.exe by double-clicking on it.
  
• Wait for the scan and disinfection process to be over.
  
• When its work is over, the utility prompts for a reboot to complete the disinfection.

By default, the utility outputs runtime log into the system disk root directory (the disk where the operating system is installed, C:\ as a rule).

The log is like UtilityName.Version_Date_Time_log.txt.

for example, C:\TDSSKiller.2.2.0_20.12.2009_15.31.43_log.txt.

Please post that log here.

Next, please update MBAM, run a Quick Scan, and post its log.

Next, download DDS by sUBs and save it to your Desktop.

Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post only DDS.txt directly into your reply.

[screen317]

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