MBAM.exe causing high CPU usage

[scrshaw]

MBAM.exe is constantly running and causes my system to run very slow and even causes minor freezing (1-3 sec, sometimes longer). As soon as I kill the process, my system returns to normal.

The system is an HP laptop G71-340

Has a Duo core 2.2Ghz CPU with 4Gb Ram

Mailwarebytes pro 1.50.1.1100

I'm running Windows 7 Pro 64 bit SP1 and have Norton Internet security (ver. 18.6.0.29)

I'd prefer to have this running for the protection, but the slowness and freezing makes it difficult to work.

Any way around this?

[Firefox]

Hello and

What do you mean by MBAM.exe is constantly running, that file should only be running if you have the Malwarebytes Program open at the time. In the meantime set exclusions for Malwarebytes in your Norton AV to see if this helps.....

Norton Internet Security 2011

To avoid any conflicts, please add the following files/folders as exclusions

Norton Internet Security 2011:

Show Hidden Files and Folders in Windows Vista and Windows 7:

• Click on the Start button and select Computer
  
• Press the Alt key on your keyboard and click on Tools
  
• Select Folder Options
  
• Click the View tab and make sure that Show hidden files and folders is selected under Hidden files and folders
  
• Next, uncheck the box next to Hide protected operating system files (Recommended)
  
• Then, uncheck the box next to Hide extensions for known filetypes
  
• Click Apply then click OK
  

Set Exclusions for Malwarebytes' Anti-Malware in Norton Internet Security 2011 on 64 bit Windows Versions:

1. Open Norton Internet Security and click on Settings at the top
   
2. Click on Computer Settings
   
3. Click Configure [+] to the right of Items to Exclude from Auto-Protect and SONAR
   
4. Click Add
   
5. Make sure that Include subfolders is checked in the small Add Item window
   
6. Click the small folder icon to the right of the blank white space
   
7. In the Browse for Folder window that opens, navigate to C:\Program Files (x86)
   
8. Click once on Malwarebytes' Anti-Malware to highlight it and click on OK
   
9. Click OK and verify that in the box under The following items are ignored by both Auto-Protect and SONAR: it says C:\Program Files (x86)\Malwarebytes' Anti-Malware
   
10. Repeat steps 4-9 for the following files and folders:
    
    • C:\Documents and Settings\All Users\Application Data\Malwarebytes Note: On Vista and 7 this will be C:\ProgramData\Malwarebytes
      
    • C:\Windows\System32\drivers\mbam.sys
      
    • C:\Windows\SysWOW64\drivers\mbamswissarmy.sys
      

[*]Once you have all of those items in your list, click on Apply then click on OK to close that window and then click Apply and OK to close the Settings window

[*]Close the Norton Internet Security window

Reset Hidden Files and Folders in Windows Vista and Windows 7:

• Click on the Start button and select Computer
  
• Press the Alt key on your keyboard and click on Tools
  
• Select Folder Options
  
• Click the View tab and make sure that Do not show hidden files and folders is selected under Hidden files and folders
  
• Next, check the box next to Hide protected operating system files (Recommended)
  
• Then, check the box next to Hide extensions for known filetypes
  
• Click Apply then click OK
  

Set Exclusions for Norton Internet Security in Malwarebytes' Anti-Malware:

• Open Malwarebytes' Anti-Malware and click on the Ignore List tab
  
• Click the Add button on the lower left
  
• In the small browse window that opens, navigate to C:\Program Files and click once on Norton Internet Security and click OK
  
• Close Malwarebytes' Anti-Malware
  

If you have any problems, please post back and one of the Experts will assist you

Thanks,