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Hello,

So I have the Xp Internet Security 2011 virus on my computer. I downloaded Malewarebytes and RKill (From another computer, I used a USB key), and ran a RKill scan. But everytime I start the MalewareBytes scan, it stops after about 14 seconds, as if the virus just killed it or something. I checked the tutorials and I don't think I forgot anything... What is the problem?

Thank you very much for your help...

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Hello and :welcome:

We need to see some information about what is happening in your machine. Please perform the following scan:

  • Download DDS by sUBs from one of the following links. Save it to your desktop.

    [*]Double click on the DDS icon, allow it to run.

    [*]A small box will open, with an explaination about the tool. No input is needed, the scan is running.

    [*]Notepad will open with the results.

    [*]Follow the instructions that pop up for posting the results.

    [*]Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

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  • 2 weeks later...
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