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hello,

I have downloaded Malywarebytes, but when I tried to scan my system it hangs/stop responding in the middle of process.

I have tried to run chkdsk and defrag, but still not helping.

By the way, I did everything in safe mode and I'm running windows xp on HP mini.

thank you.

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Please provide following details, so that someone may be able to assist you:

  • OS version including 32/64-bit
  • Installed Security Product(s) including Firewall and Program Versions
  • MBAM version (current 1.50.1.1100) (Free or Pro)
  • Definition version (current 6631)
  • Are you showing any signs of an infection
  • During the scan does it detect any items

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OS:microsoft windows Xp home edition version 2002 service pack 3

Security/firewall: roxio (can't work) and avast (just downloaded today but it can't work too)

mbam version: 1.50.1.1100

I don't know what is definition version.

yes I'm infected with ms removal tool malware

during scan, it shows that i'm infected with 3-5 viruses before it freezes.

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Hello, and Welcome to Malwarebytes

OK since you are infected, here are the steps needed to get your computer cleaned.... (you may also want to see if you can do it yourself by following the instructions in the Self Help section for MS Removal Tools right HERE

Please read the following so that you can begin the cleaning process:

You have 3 Options that you can choose from as listed below:

[*]Option 1

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