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I had a friend try using your software and he tells me he gets the following message "Service pack version of the system installed is newer than the update applying". I have not seen it for myself, and I think he is running SP2. I know this needs to be updated.

IS this a potential issue, do I need different version of the software? Is this an OS issue vs your software?

Thanks, John

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Hello and :welcome:

I know that Malwarebytes works find on Windows XP regardless of service pack level. You are right in that he needs to update to SP3 (I am assuming you are talking about windows XP).

As far as I know Malwarebytes installation does not check to see what service pack is installed. I could be wrong though as I am not on the developers team....

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