DAEMON Tools Pro interfering with update

[Chlpaten]

I have found recently that uninstalling DEAMON Tools Pro solved numerous problems I was having on my Win 7 x64 Ultimate machine, including errors with MBAM crashing when trying to scan or update. It seems a component of DTP, which is a disk emulator program, called sptd (what it is: "SCSI Pass Through Direct (SPTD)...Basically SPTD is similar to other access layers used by other programs who provide access to storage devices but it has a lot more features that make this interface unique" the description from the publisher of sptd) when active causes the problems.

When I disable sptd, no problems with MBAM anymore.

I haven't quite figured out how to remove the sptd entry from my registry (keep getting errors when I try with regedit) but by disabling it from starting, the problems are gone.

The key in my Win 7 PC registry is at: HKLM\SYSTEM\CurrentControlSet\service\sptd\Cfg

By setting the START value to 4, one can disable it from starting. The 'defogger' program can also disable it (it disables all disk emulation programs).

Maybe this will help some of the folks having update issues? Hope so.

[AdvancedSetup]

Please read the following DuplexSecure FAQ on how to remove the SPTD driver.

Once completed please run the following scanner and post back the logs so we can see if it has been removed properly and no other issues appear to be there.

Download

DDS

and save it to your desktop

http://download.bleepingcomputer.com/sUBs/dds.scr

Disable any script blocker if your Anti-Virus/Anti-Malware has it.

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click

dds.scr

to run the tool.

When done, the

DDS.txt

will open.

Click Yes at the next prompt for Optional Scan.

When done, DDS will open two (2) logs:

1. DDS.txt
   
   
2. Attach.txt

• Save both reports to your desktop
• Please include the following logs in your next reply:
  DDS.txt
  and
  Attach.txt

[AdvancedSetup]

Just checking back to see if you still need help with this or not.

[AdvancedSetup]

Closing topic as there has been no reply.