broken.open removal

[ducecoopmyton]

Hi

I just ran Malwarebytes and it said I have the broken.open malware. After reading posts from others about this from this forum there was a long route to removing this posted by LDTate back in Feb. of this year. Has Malwarebytes now incorporated the removal in their free program? It seems this is a serious virus and I just spent the weekend reloading my system when the Dell guy found this on my laptop. I could reload my whole PC but am wondering if there is now a removal tool? I would be glad to purchase it or whatever it takes to get it gone. My programs are taking forever to load and on and on.

I have already followed LDTate's instructions and have downloaded both files he suggested to my desktop. Before running them though, I'd like to know if Malwarebytes has a fix.

Thanks, Kathleen

[exile360]

Greetings

We don't work on malware removal in this part of the forums but we can certainly assist you with the issue and get your system cleaned up, free of charge .

Please read and follow the directions here, skipping any steps you are unable to complete. Then create a NEW topic here.

One of the expert helpers there will give you one on one assistance when one becomes available.

Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.

If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

If you prefer to be assisted via email you may contact support@malwarebytes.org and one of our support staff members will assist you directly.

If you are a reseller, affiliate, technician, corporate, business, educational, government or non-profit customer then please contact corporate-support@malwarebytes.org and include full contact details along with your Reference # when you do to ensure that you receive prompt assistance.

Thank you