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Annabelle

"%APPDATA%\" and "userappdata" error.

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OK, time to re-create your user account, please do the following:

  • Click on the Start vista-7-start.png button and select Control Panel
  • Click on Add or remove user accounts which is listed under User Accounts and Family Safety
  • Click on Create a new account
  • Give the user account a name (such as Annabelle) and select Administrator for the type of account
  • Click on Create Account
  • Restart your computer and log into the new user account you just created and try installing iTunes again and let me know the results

If all of this has worked, log into your Dad's user account again, and put your backed up files into their appropriate folders in your new user account.

Please let me know how it goes.

Thanks :)

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I created the account - when I used the name 'Annabelle' it had a warning about using incorrect characters (such as ;,:" etc) when I was using none, so I changed the name to 'Anna'. The name 'Anna' worked, but when attempting to log onto the account I got an error saying "The User Profile Service failed the logon. User profile cannot be loaded." and logged me off. :(

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OK. Try restarting the computer and logging in again to see if that corrects it, if not, then log into your Dad's user account and do the following:

Create a Batch File:

  • Please copy and paste the following text exactly as written into notepad (not wordpad or any other text editor):
    @color 48
    @echo off
    net start>"%userprofile%\desktop\Services.txt"
    sc query type= service state= all>>"%userprofile%\desktop\Services.txt"
    "%userprofile%\desktop\Services.txt"
    del /f /q "%userprofile%\desktop\Services.txt"
    del /f /q %0

    Once you've done that click on File and select Save As...

  • In the Save dialogue box click on the drop down menu next to Save as type and select All Files
  • Name the file ServInfo.bat (the .bat extension is very important)
  • Save the file to your desktop and double click it to run it.
  • Once it finishes it will open the file it created in notepad, please copy and paste the file's contents into your next reply.

If the file shows up as a single line in notepad, then download and run the attached batch file and post back the log it creates:

ServInfo.zip

Thanks :)

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The restart didn't work:

These Windows services are started:

Akamai NetSession Interface
AMD External Events Utility
Andrea RT Filters Service
Apple Mobile Device
Application Experience
Application Information
Background Intelligent Transfer Service
Base Filtering Engine
Bonjour Service
COM+ Event System
Credential Manager
Cryptographic Services
DCOM Server Process Launcher
Dell Printer Status Database
Dell Printer Status Watcher
Desktop Window Manager Session Manager
DHCP Client
Diagnostic Policy Service
Diagnostic Service Host
Diagnostic System Host
Distributed Link Tracking Client
DNS Client
Dock Login Service
Encrypting File System (EFS)
Function Discovery Provider Host
Function Discovery Resource Publication
Group Policy Client
HomeGroup Provider
HP CUE DeviceDiscovery Service
hpqcxs08
IKE and AuthIP IPsec Keying Modules
IP Helper
IPsec Policy Agent
McAfee Firewall Core Service
McAfee Network Agent
McAfee Personal Firewall Service
McAfee Proxy Service
McAfee Services
McAfee SiteAdvisor Service
McAfee Validation Trust Protection Service
McAfee VirusScan Announcer
McShield
Net Driver HPZ12
Network Connections
Network List Service
Network Location Awareness
Network Store Interface Service
Plug and Play
Pml Driver HPZ12
Portable Device Enumerator Service
Power
Print Spooler
Program Compatibility Assistant Service
ProtexisLicensing
Remote Procedure Call (RPC)
RPC Endpoint Mapper
SeaPort
Security Accounts Manager
Security Center
Server
Shell Hardware Detection
SSDP Discovery
Superfetch
SupportSoft Sprocket Service (DellSupportCenter)
System Event Notification Service
Task Scheduler
TCP/IP NetBIOS Helper
Themes
UPnP Device Host
User Profile Service
Windows Audio
Windows Audio Endpoint Builder
Windows Defender
Windows Driver Foundation - User-mode Driver Framework
Windows Event Log
Windows Firewall
Windows Font Cache Service
Windows Image Acquisition (WIA)
Windows Live ID Sign-in Assistant
Windows Management Instrumentation
Windows Media Player Network Sharing Service
Windows Search
Windows Time
Windows Update
Workstation
Yahoo! Updater

The command completed successfully.


SERVICE_NAME: AeLookupSvc
DISPLAY_NAME: Application Experience
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: AERTFilters
DISPLAY_NAME: Andrea RT Filters Service
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Akamai
DISPLAY_NAME: Akamai NetSession Interface
TYPE : 110 WIN32_OWN_PROCESS (interactive)
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: ALG
DISPLAY_NAME: Application Layer Gateway Service
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: AMD External Events Utility
DISPLAY_NAME: AMD External Events Utility
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: AppIDSvc
DISPLAY_NAME: Application Identity
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Appinfo
DISPLAY_NAME: Application Information
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Apple Mobile Device
DISPLAY_NAME: Apple Mobile Device
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: AudioEndpointBuilder
DISPLAY_NAME: Windows Audio Endpoint Builder
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Audiosrv
DISPLAY_NAME: Windows Audio
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: AxInstSV
DISPLAY_NAME: ActiveX Installer (AxInstSV)
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: BDESVC
DISPLAY_NAME: BitLocker Drive Encryption Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: BFE
DISPLAY_NAME: Base Filtering Engine
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: BITS
DISPLAY_NAME: Background Intelligent Transfer Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Bonjour Service
DISPLAY_NAME: Bonjour Service
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Browser
DISPLAY_NAME: Computer Browser
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: bthserv
DISPLAY_NAME: Bluetooth Support Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: CertPropSvc
DISPLAY_NAME: Certificate Propagation
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: clr_optimization_v2.0.50727_32
DISPLAY_NAME: Microsoft .NET Framework NGEN v2.0.50727_X86
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: clr_optimization_v4.0.30319_32
DISPLAY_NAME: Microsoft .NET Framework NGEN v4.0.30319_X86
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: COMSysApp
DISPLAY_NAME: COM+ System Application
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: CryptSvc
DISPLAY_NAME: Cryptographic Services
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: DcomLaunch
DISPLAY_NAME: DCOM Server Process Launcher
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: defragsvc
DISPLAY_NAME: Disk Defragmenter
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Dhcp
DISPLAY_NAME: DHCP Client
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: DLPWD
DISPLAY_NAME: Dell Printer Status Watcher
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: DLSDB
DISPLAY_NAME: Dell Printer Status Database
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Dnscache
DISPLAY_NAME: DNS Client
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: DockLoginService
DISPLAY_NAME: Dock Login Service
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: dot3svc
DISPLAY_NAME: Wired AutoConfig
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: DPS
DISPLAY_NAME: Diagnostic Policy Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: EapHost
DISPLAY_NAME: Extensible Authentication Protocol
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: EFS
DISPLAY_NAME: Encrypting File System (EFS)
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: ehRecvr
DISPLAY_NAME: Windows Media Center Receiver Service
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: ehSched
DISPLAY_NAME: Windows Media Center Scheduler Service
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: eventlog
DISPLAY_NAME: Windows Event Log
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: EventSystem
DISPLAY_NAME: COM+ Event System
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Fax
DISPLAY_NAME: Fax
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: fdPHost
DISPLAY_NAME: Function Discovery Provider Host
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: FDResPub
DISPLAY_NAME: Function Discovery Resource Publication
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: FontCache
DISPLAY_NAME: Windows Font Cache Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: FontCache3.0.0.0
DISPLAY_NAME: Windows Presentation Foundation Font Cache 3.0.0.0
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: GoToAssist
DISPLAY_NAME: GoToAssist
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: gpsvc
DISPLAY_NAME: Group Policy Client
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_PRESHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: gupdate
DISPLAY_NAME: Google Update Service (gupdate)
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: gupdatem
DISPLAY_NAME: Google Update Service (gupdatem)
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: gusvc
DISPLAY_NAME: Google Software Updater
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: hidserv
DISPLAY_NAME: Human Interface Device Access
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: hkmsvc
DISPLAY_NAME: Health Key and Certificate Management
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: HomeGroupProvider
DISPLAY_NAME: HomeGroup Provider
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: hpqcxs08
DISPLAY_NAME: hpqcxs08
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: hpqddsvc
DISPLAY_NAME: HP CUE DeviceDiscovery Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: idsvc
DISPLAY_NAME: Windows CardSpace
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: IKEEXT
DISPLAY_NAME: IKE and AuthIP IPsec Keying Modules
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: IPBusEnum
DISPLAY_NAME: PnP-X IP Bus Enumerator
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: iphlpsvc
DISPLAY_NAME: IP Helper
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: KeyIso
DISPLAY_NAME: CNG Key Isolation
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: KtmRm
DISPLAY_NAME: KtmRm for Distributed Transaction Coordinator
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: LanmanServer
DISPLAY_NAME: Server
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: LanmanWorkstation
DISPLAY_NAME: Workstation
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: lltdsvc
DISPLAY_NAME: Link-Layer Topology Discovery Mapper
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: lmhosts
DISPLAY_NAME: TCP/IP NetBIOS Helper
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: McAfee SiteAdvisor Service
DISPLAY_NAME: McAfee SiteAdvisor Service
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: McMPFSvc
DISPLAY_NAME: McAfee Personal Firewall Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: mcmscsvc
DISPLAY_NAME: McAfee Services
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: McNaiAnn
DISPLAY_NAME: McAfee VirusScan Announcer
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: McNASvc
DISPLAY_NAME: McAfee Network Agent
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: McODS
DISPLAY_NAME: McAfee Scanner
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: McProxy
DISPLAY_NAME: McAfee Proxy Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: McShield
DISPLAY_NAME: McShield
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Mcx2Svc
DISPLAY_NAME: Media Center Extender Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: mfefire
DISPLAY_NAME: McAfee Firewall Core Service
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: mfevtp
DISPLAY_NAME: McAfee Validation Trust Protection Service
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Microsoft Office Groove Audit Service
DISPLAY_NAME: Microsoft Office Groove Audit Service
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: MMCSS
DISPLAY_NAME: Multimedia Class Scheduler
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: MpsSvc
DISPLAY_NAME: Windows Firewall
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: MSDTC
DISPLAY_NAME: Distributed Transaction Coordinator
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: MSiSCSI
DISPLAY_NAME: Microsoft iSCSI Initiator Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: msiserver
DISPLAY_NAME: Windows Installer
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: napagent
DISPLAY_NAME: Network Access Protection Agent
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Net Driver HPZ12
DISPLAY_NAME: Net Driver HPZ12
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Netlogon
DISPLAY_NAME: Netlogon
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Netman
DISPLAY_NAME: Network Connections
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: netprofm
DISPLAY_NAME: Network List Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: NetTcpPortSharing
DISPLAY_NAME: Net.Tcp Port Sharing Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: NlaSvc
DISPLAY_NAME: Network Location Awareness
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: nsi
DISPLAY_NAME: Network Store Interface Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: odserv
DISPLAY_NAME: Microsoft Office Diagnostics Service
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: ose
DISPLAY_NAME: Office Source Engine
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: p2pimsvc
DISPLAY_NAME: Peer Networking Identity Manager
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: p2psvc
DISPLAY_NAME: Peer Networking Grouping
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: PcaSvc
DISPLAY_NAME: Program Compatibility Assistant Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: pla
DISPLAY_NAME: Performance Logs & Alerts
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: PlugPlay
DISPLAY_NAME: Plug and Play
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Pml Driver HPZ12
DISPLAY_NAME: Pml Driver HPZ12
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: PNRPAutoReg
DISPLAY_NAME: PNRP Machine Name Publication Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: PNRPsvc
DISPLAY_NAME: Peer Name Resolution Protocol
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: PolicyAgent
DISPLAY_NAME: IPsec Policy Agent
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Power
DISPLAY_NAME: Power
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: ProfSvc
DISPLAY_NAME: User Profile Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: ProtectedStorage
DISPLAY_NAME: Protected Storage
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: ProtexisLicensing
DISPLAY_NAME: ProtexisLicensing
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: QWAVE
DISPLAY_NAME: Quality Windows Audio Video Experience
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: RasAuto
DISPLAY_NAME: Remote Access Auto Connection Manager
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: RasMan
DISPLAY_NAME: Remote Access Connection Manager
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: RemoteAccess
DISPLAY_NAME: Routing and Remote Access
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: RemoteRegistry
DISPLAY_NAME: Remote Registry
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: RpcEptMapper
DISPLAY_NAME: RPC Endpoint Mapper
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: RpcLocator
DISPLAY_NAME: Remote Procedure Call (RPC) Locator
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: RpcSs
DISPLAY_NAME: Remote Procedure Call (RPC)
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: SamSs
DISPLAY_NAME: Security Accounts Manager
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: SCardSvr
DISPLAY_NAME: Smart Card
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Schedule
DISPLAY_NAME: Task Scheduler
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: SCPolicySvc
DISPLAY_NAME: Smart Card Removal Policy
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: SDRSVC
DISPLAY_NAME: Windows Backup
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: SeaPort
DISPLAY_NAME: SeaPort
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: seclogon
DISPLAY_NAME: Secondary Logon
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: SENS
DISPLAY_NAME: System Event Notification Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: SensrSvc
DISPLAY_NAME: Adaptive Brightness
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: SessionEnv
DISPLAY_NAME: Remote Desktop Configuration
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: SharedAccess
DISPLAY_NAME: Internet Connection Sharing (ICS)
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: ShellHWDetection
DISPLAY_NAME: Shell Hardware Detection
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: SNMPTRAP
DISPLAY_NAME: SNMP Trap
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Spooler
DISPLAY_NAME: Print Spooler
TYPE : 110 WIN32_OWN_PROCESS (interactive)
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: sppsvc
DISPLAY_NAME: Software Protection
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: sppuinotify
DISPLAY_NAME: SPP Notification Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: sprtsvc_DellSupportCenter
DISPLAY_NAME: SupportSoft Sprocket Service (DellSupportCenter)
TYPE : 110 WIN32_OWN_PROCESS (interactive)
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: SSDPSRV
DISPLAY_NAME: SSDP Discovery
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: SstpSvc
DISPLAY_NAME: Secure Socket Tunneling Protocol Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: StiSvc
DISPLAY_NAME: Windows Image Acquisition (WIA)
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: stllssvr
DISPLAY_NAME: stllssvr
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: swprv
DISPLAY_NAME: Microsoft Software Shadow Copy Provider
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: SysMain
DISPLAY_NAME: Superfetch
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: TabletInputService
DISPLAY_NAME: Tablet PC Input Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: TapiSrv
DISPLAY_NAME: Telephony
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: TBS
DISPLAY_NAME: TPM Base Services
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: TermService
DISPLAY_NAME: Remote Desktop Services
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Themes
DISPLAY_NAME: Themes
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: THREADORDER
DISPLAY_NAME: Thread Ordering Server
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: TrkWks
DISPLAY_NAME: Distributed Link Tracking Client
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: TrustedInstaller
DISPLAY_NAME: Windows Modules Installer
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: UI0Detect
DISPLAY_NAME: Interactive Services Detection
TYPE : 110 WIN32_OWN_PROCESS (interactive)
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: upnphost
DISPLAY_NAME: UPnP Device Host
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: UxSms
DISPLAY_NAME: Desktop Window Manager Session Manager
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: VaultSvc
DISPLAY_NAME: Credential Manager
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OK, the service is running, so that eliminates the easy fix :(. I did come across a few potential fixes, we'll try the easy ones first, and hopefully one of them will resolve it. For reference, the fixes I found are located here, so my instructions are coming from that Microsoft Knowledgebase article.

Download and run Microsoft Fix it 50446 and follow the onscreen instructions. Hopefully that resolves the issue, let me know if it does or not. Let me know if you have any questions or issues while running the fix.

Thanks :)

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The %APPDATA%\ error appeared again, and 'Microsoft Fix It failed its process'. :(

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"The specified path '%APPDATA%\' is unavailable" - when I clicked okay, the actual Microsoft Fix It window had a message saying: 'This Microsoft Fix It failed to process'.

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Ah, so the %APPDATA% path issue is causing the MS Fix it tool not to work. Please follow the instructions under Method 3: Delete the error SID and create a new profile located on this page. Please make certain you still have your backups in the folder on your Dad's desktop and then use that method to remove both your original Annabelle user account as well as your newer Anna user account.

Please let me know how it goes.

Thanks :)

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Do I run the microsoft fix it or follow the 'let me fix it myself' instructions? If so, does the instruction:

4. Right-click the SID that you want to remove, and then click Delete. mean this:

2ng762q.jpg

:unsure:

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Yes, Annabelle is the one you want to remove. Right-click on the folder on the left that the ProfileImagePath C:\Users\Annabelle entry is in and choose Delete.

Unfortunately, while this will remove the corrupted user profile, it still likely will not correct the %APPDATA% issue since it's also showing up when you're logged into your Dad's user account. That seems to indicate that there is some other underlying cause and I'm honestly completely stumped as to what that cause might be :(.

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I've deleted the folder where the C:\Users\Annabelle entry was. Is it okay to create a new account now?

It's okay, I have iTunes on my laptop (which I mainly use for college) and it's having no %APPDATA%\ errors of the sort, so I'll just transfer my music from my backup folder to there. :) Thanks for the help with trying to solve it despite. :)

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Yes, go ahead and try to create a new user account, though I suspect it may not work for the same reason it didn't the last time. I think whatever the root cause of that %APPDATA% error is, it's also preventing new user accounts from being created properly. There are several things it could be, but the most likely in my opinion would be some sort of issue with either registry permissions (which we pretty much eliminated with the permissions fix I had you run several posts ago) or registry corruption, though why or how it became corrupted is anyone's guess. It could be due to a system crash that happened at some point or the system wasn't shut down properly at some point or even an issue with the hard drive failing/becoming corrupt.

At any rate, I would personally recommend that you advise your father and any other users of the computer to back up any important files on some external media such as blank DVD's, CD's or an external hard drive just in case the situation gets worse. I also recommend that all users make certain they save any license keys for any paid software that they have on the computer so that they'll have them in case they need to reinstall them (assuming this issue does worsen to the point where the PC becomes unusable or unbootable).

I'm very sorry I wasn't able to be of more help, but thank you very much for your patience in working through all of the fixes and diagnostics that we tried :).

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Created a new user, and yes, the same error as before happened.

Thanks for all the help :) I'm looking for a blank DVD now to back things up. :lol: Thanks again!

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You're welcome, good luck, and please don't forget to warn your Dad so that he can backup everything he needs to as well :).

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