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I was using my computer this morning, and when I clicked on my Word program to open it, I got a message that said "Application Not Found". That happened with all of my shortcuts to the Word program.

Next, I tried to go to the "Add/Remove Programs" folder on my control panel, to see if the Word program was still there, but when I clicked on the icon for the "Add/Remove Programs" folder, I got a message that said: "C\WINDOWS\system32\rundll32.exe - Application Not Found".

However, I could open existing Word files in my computer.

Finally, I switched to my other Username in my computer, and Word worked perfectly. But it still doesn't work with that first Username

Does this sound like a virus? Any other thoughts? I ran a Malwarebytes scan, but it didn't find anything.

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It certainly sounds like something is corrupt, and it could indeed be the result of an infection. I would recommend that you get your system checked by an expert to see if you are infected with something:

We don't work on malware removal in this part of the forums.

Please read and follow the directions here, skipping any steps you are unable to complete. Then create a NEW topic here.

One of the expert helpers there will give you one on one assistance when one becomes available.

Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.

If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

If you prefer to be assisted via email you may contact support@malwarebytes.org and one of our support staff members will assist you directly.

If you are a reseller, affiliate, technician, corporate, business, educational, government or non-profit customer then please contact corporate-support@malwarebytes.org and include full contact details along with your Reference # when you do to ensure that you receive prompt assistance.

Thank you :)

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