Desktop disappeared and unable to find bought malaware programme

[gardsk]

Hi all, am hoping somebody may be able to help.

I have previously had a virus on my computer which I downloaded the free malawares for and in safe mode was able to get rid of it. However this morning, had a few warnings saying problems with hard drive etc and to restart it. I restarted the computer and since have had a black background and been unable to find any icons on desktop even in safe mode.

I tried redownloading the free version from the net while in safemode as my version was a bit old, but this was blocked .I thought this may be because I already had it. So instead I purchased the pro version but to install it, it needed to close down and when it reopened it said that programme was missing. I have tried to re download it via the link from my email but it says the same thing.At present I have no desktop and can't access my documents etc. I have masters exams this week and would really try anything to get it working.

Thank you in advance

[exile360]

Greetings

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