Generic 22 Trojan

[jdvmd]

Yesterday got STOP error in WinXP, BSOD 7B when Windows trys to load. Used AVG Rescue Boot CD to find that my C: drive is infected with Trojan Generic 22, but it cannot remove the trojan. Found info that Malwarebytes might be able to remove this, but Malwarebytes is not installed. Is there a boot method to scan my drive with Malwarebytes without pulling the drive physically from the tower? Can I install Malwarebytes on the C: drive from a command prompt?

Thanks,

JDV

[exile360]

Greetings

Unfortunately we do not have any such options/tools available at this time that would allow you to do this. We will help you though, free of charge, just follow the below instructions to receive one on one assistance from an expert helper who will work with you to get your system cleaned and booting properly once more:

We don't work on malware removal in this part of the forums.

Please read and follow the directions here, skipping any steps you are unable to complete. Then create a NEW topic here.

One of the expert helpers there will give you one on one assistance when one becomes available.

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If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

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