Lost my MBR

[flickflucker]

Hi I am semi computer literate and have no common sense. I now need help.

My son got some virus/malware on his IQON desktop pc.

It made it so that the computer stopped during the boot up.

Someone said to try fixmbr which admittedly did allow the computer to boot.

The problem I now have is that I want to reset the computer to factory settings but the mbr I used was from a standard xp disk so doesnt point to the hidden partition with the xp on it.

Is there anyway that I can restore the IQON MBR or access the partition to do the restore?

Any help would be appreciated.

Thanks

[exile360]

Greetings

Though the issue you're having isn't exactly an infection any more, with anything this advanced (and potentially dangerous as doing it incorrectly could potentially render your system unbootable), I'd prefer you consult one of our expert helpers to have them assist you with this. If they are unable to help, you may need to contact the computer's manufacturer to get instructions on how to correct the issue:

Please create a NEW topic here describing your issue.

One of the expert helpers there will give you one on one assistance when one becomes available.

Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.

If you prefer to be assisted via email you may contact support@malwarebytes.org and one of our support staff members will assist you directly.

If you are a reseller, affiliate, technician, corporate, business, educational, government or non-profit customer then please contact corporate-support@malwarebytes.org and include full contact details along with your Reference # when you do to ensure that you receive prompt assistance.

Thank you