chrisreitsma Posted May 10, 2011 ID:427084 Share Posted May 10, 2011 Could anyone help me get rid of a virus that isn't allowing me to hook up to the internet. I can't download any software to try to get rid of it. I purchased Malwarebytes Antimalware but I can't get it transferred to the other infected computer. Any suggestions would be appreciated. I have tried the computer on several different internet connections with no luck and other computers on those networks seem to have no problem so am fairly sure it is a virus.I am so frustrated with this.... Link to post Share on other sites More sharing options...
Zestypanda Posted May 10, 2011 ID:427087 Share Posted May 10, 2011 Could anyone help me get rid of a virus that isn't allowing me to hook up to the internet. I can't download any software to try to get rid of it. I purchased Malwarebytes Antimalware but I can't get it transferred to the other infected computer. Any suggestions would be appreciated. I have tried the computer on several different internet connections with no luck and other computers on those networks seem to have no problem so am fairly sure it is a virus.I am so frustrated with this....Okay, did you check your hosts file? If not then navigate to c:\windows\system32\drivers\etc and there you will find a file called "hosts" click on it and open with notepad, once you do that then look for any entries that have this next to it 127.0.0.1 if you have a website marked like that eg: 127.0.0.1 google.com then you probably have an infected hosts file, also check to see if you have a proxy server set Many networking applications in Windows use the same network connection settings as specified in your, "Internet Options" within your control panel. Not all of them do however. This is probably why Firefox works when IE doesn't. It has it's own connection settings instead of relying on what is specified in the control panel's, "Internet Options."Go in to your control panel and open your Internet Options. Under the, "Connections" tab, you can select, "Lan Settings" and uncheck the, "Automatically detect settings" checkbox. In fact, most configurations will benefit from not having it checked as the speed at which your system initially reaches the outside world will improve since you will be skipping the detection process. Unless you specifically know that you need that option checked, un-check it! Same goes for the other options in that tab. Un-check 'em unless you know you need the automatic configuration script (and know the URL to enter) or the proxy settings. Good luck! Link to post Share on other sites More sharing options...
chrisreitsma Posted May 10, 2011 Author ID:427091 Share Posted May 10, 2011 I finally did get the Malabytes Anti-Malware on the computer and ran it. It was not the latest version as I can't connect to the internet to get the latest version; however, the full system scan did not detect any viruses. I went to the proxy settings as you directed and none of those boxes were checked so I'm assuming that's not a problem. In the hosts file it looks like the entry 127.0.0.1 is in it so I'm guessing that is the problem. The excerpt containing it is below:blah, blah..."localhost name resolution is handled within DNS itself: 127.0.0.1 localhost"Not sure if that means anything to you. Can you help me from here?Most appreciated!! Link to post Share on other sites More sharing options...
Zestypanda Posted May 10, 2011 ID:427173 Share Posted May 10, 2011 I finally did get the Malabytes Anti-Malware on the computer and ran it. It was not the latest version as I can't connect to the internet to get the latest version; however, the full system scan did not detect any viruses. I went to the proxy settings as you directed and none of those boxes were checked so I'm assuming that's not a problem. In the hosts file it looks like the entry 127.0.0.1 is in it so I'm guessing that is the problem. The excerpt containing it is below:blah, blah..."localhost name resolution is handled within DNS itself: 127.0.0.1 localhost"Not sure if that means anything to you. Can you help me from here?Most appreciated!!Hm, your hosts file checks out clean, did you do the proxy server check I also suggested? Also, what version of windows are you running. Link to post Share on other sites More sharing options...
Zestypanda Posted May 10, 2011 ID:427354 Share Posted May 10, 2011 Bump Do you still require assistance? If not this post will be closed due to inactivity. Link to post Share on other sites More sharing options...
LDTate Posted May 11, 2011 ID:427489 Share Posted May 11, 2011 Zestypanda Groups authorized to help with HJT logshttp://forums.malwarebytes.org/index.php?showtopic=12264 Link to post Share on other sites More sharing options...
chrisreitsma Posted May 12, 2011 Author ID:428150 Share Posted May 12, 2011 I did do the proxy server check you suggested. It doesn't seem to be a problem.I am running Windows 7. Link to post Share on other sites More sharing options...
LDTate Posted May 12, 2011 ID:428157 Share Posted May 12, 2011 Please try this through System Recovery Options at Boot for running System Restore as shown in this link http://www.sevenforums.com/tutorials/700-system-restore.html See Method #1 Link to post Share on other sites More sharing options...
LDTate Posted May 15, 2011 ID:429402 Share Posted May 15, 2011 Do you still need help with this? Link to post Share on other sites More sharing options...
LDTate Posted May 17, 2011 ID:430192 Share Posted May 17, 2011 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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