Neb01 Posted May 6, 2011 ID:425525 Share Posted May 6, 2011 Been caught out today with this little beastie.Please help!!!!I've have run MB 5 or 6 times to no avail. It has also been updated.I'm unable to access the machine in normal running so having to do this via safe mode with networking. Every time i try to get in on normal running it hangs at the desktop photo. Task manager is availble though.Stuck on a friday night, still at work.... Please please help!!!! Link to post Share on other sites More sharing options...
Staff screen317 Posted May 9, 2011 Staff ID:426657 Share Posted May 9, 2011 Hi and welcome to Malwarebytes.Please update MBAM, run a Quick Scan, and post its log.Next, download DDS by sUBs and save it to your Desktop.Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post only DDS.txt directly into your reply. Link to post Share on other sites More sharing options...
Neb01 Posted May 10, 2011 Author ID:427198 Share Posted May 10, 2011 Hi screen317, and thanks for your reply.My computer skills are shocking to say the least so i got a local pro to sort it for me as it was staring to cost me cash! Apoligies for wasting your time - and thanks to Malwarebytes for a cracking bit of software.All the best. Link to post Share on other sites More sharing options...
Staff screen317 Posted May 12, 2011 Staff ID:428320 Share Posted May 12, 2011 Thanks for letting us know.For the future, I highly recommend the PRO version of MBAM; with it, it's likely that this issue would have been prevented in the first place.Now that your computer seems to be in proper working order, please take the following steps to help prevent reinfection:1) Download and install Javacool's SpywareBlaster, which will prevent malware from being installed on your computer. A tutorial on it can be found here.2) Go to Windows Update frequently to get all of the latest updates (security or otherwise) for Windows.3) Make sure your programs are up to date! Older versions may contain security risks. To find out what programs need to be updated, please run Secunia's Software Inspector.4) WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:Green to go Yellow for caution Red to stop WOT has an addon available for both Firefox and IE.5) Be sure to update your Antivirus and Antispyware programs often!Finally, please also take the time to read Tony Klein's excellent article on: So How Did I Get Infected in the First Place?Safe surfing,-screen317 Link to post Share on other sites More sharing options...
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