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Please provide following details, so that someone may be able to assist you:

  • OS version including 32/64-bit
  • Installed Security Product(s) including Firewall and Program Versions
  • MBAM version (current 1.50.1.1100) (Free or Pro)
  • Definition version (current 6519)
  • Location of the file where it crashed
  • Name of the file

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Hello Sansurface,

Please let me know what OS you are running as well as whether it is x64 or x86.

Also, please right click on the file, then select send to->Compressed (zipped) folder.

You will then be able to attach it here for diagnosis.

Thank you very much!

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