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I recently applied for a Resellers License. I received an email back telling me they required some additional information. I sent them all the information they required and I have not heard any response back. I received the message on March 8 2011, and I replied back the same day. I have sent them 3 additional emails hoping to get a response back but have heard nothing. We are a small computer repair shop that recommends you software to all our customers and many of them want to purchase it from us. We want the ability to be able to sell it to them.

I have tried to find a phone number or something other then the 1 email to contact Malwarebytes about the resellers but have been unable to find any. I'd like to know the status of my application if possible.

Thanks for your time,

Ron

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  • Staff

Hi.

Thank you for your patience, I will do what I can to have your request prioritized. Our corporate team is in the process of expanding and are working hard to respond to all completed inquiries as quickly as possible.

If you provide me with your complete corporate contact information via the forum Private Message system, I will submit your request to our Escalations team and you will receive a reply within 24 business hours (M-F).

Please be sure to include your full contact information, company name, email (corporate email addresses are required for an escalation), telephone number, and other details you deem relevant to our sales team.

NOTE: Incomplete information and non-business email addresses will likely delay a response to your request beyond the 24 hour window.

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Thank you very much TeMerc for the quick response. I have sent you the PM.

Keep up the good work.

Ron

Thanks, I've forwarded the info. any further contact can be done via the forum PM system, we';ll close this thread.

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