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Hi, sure hope you can help. I have been trying to remove the virus/malware but have only managed to disable it. It is still messing with my computer but not the aggressive stuff it was doing originally. Recently tried to follow your instructions from topic #82696; however when I downloaded Malwarebytes and went into the program files for it there was no mbam.exe to change the name to mbam.com so I am writing to you. Also I am not all that computer savy and don't know how to post all the system info others are posting, so if you are willing to help you will have to walk me thru it all step by step. Thanks for any answers you have.

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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