Please help

[davidkl]

I'm running Windows 7 and have Malwarebytes Anit-Malware installed. I just got the Win 7 Antispyware virus. I cannot use the internet (typeing this on a another pc), cannot start the malware program tried going into safe mode to start the anti-malware program but that didn't work either. Please advise.

thanks.

David

[exile360]

Greetings

We don't work on malware removal in this part of the forums.

Please read and follow the directions here, skipping any steps you are unable to complete. Then create a NEW topic here.

One of the expert helpers there will give you one on one assistance when one becomes available.

Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.

If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

Thank you