Otherguyx Posted April 15, 2011 ID:416619 Share Posted April 15, 2011 Hello, just so i can be quick, i will copy and paste from another post..."Can you help me out, this is the problem.I got CIS a few days ago, well the antivirus that is, i had the firewall, i just added the antivirus bit.When i scanned, it kept on freezing whenever it found a virus... so i had to force manual shut down my pc every time i tried.anywaysso i went into safemode today. i tried to scan with comodo antivirus but when i clicked it came up with this message"update failed. Error code 0x80004002. No such interface supported. "something like that. Also on the left with the big sheild picture it said."The defence+ is not functioning properly!"and under that notice there was a button saying "run diagnostics"even worse, remeber when i said that it freezed when it found the viruses. Well i had to force shut down, but the viruses were found. Just a minute ago i clicked on the comodo internet security, and whenever i clicked on the hyperlinked number showing number of viruses (it said 0), when i clicked it showed all these viruses all in the system restore area.And the number 0 turned to number 1.And as soon as i clicked the hyperlinked 0, this comodo firewall alert window poped up but it froze there, so it was blank white. Then the whole pc froze... I had to force shut down again.In safemode, i even scanned with malwarebytes antimalware but nothing came up.What shall i do, please help! "this is the previouse post. Ok so one of the members here asked me to do follow the instructions and post a log. I will do so as asked. Thing is, before i say this, malwarebyte doesnt detect anything... anyways...Malwarebytes' Anti-Malware 1.50.1.1100www.malwarebytes.orgDatabase version: 6369Windows 5.1.2600 Service Pack 3Internet Explorer 8.0.6001.1870215/04/2011 19:20:31mbam-log-2011-04-15 (19-20-31).txtScan type: Quick scanObjects scanned: 153321Time elapsed: 10 minute(s), 50 second(s)Memory Processes Infected: 0Memory Modules Infected: 0Registry Keys Infected: 0Registry Values Infected: 0Registry Data Items Infected: 0Folders Infected: 0Files Infected: 0Memory Processes Infected:(No malicious items detected)Memory Modules Infected:(No malicious items detected)Registry Keys Infected:(No malicious items detected)Registry Values Infected:(No malicious items detected)Registry Data Items Infected:(No malicious items detected)Folders Infected:(No malicious items detected)Files Infected:(No malicious items detected)there is the log...please help me out, thank you Link to post Share on other sites More sharing options...
Staff screen317 Posted April 18, 2011 Staff ID:417805 Share Posted April 18, 2011 Hi and welcome to Malwarebytes.I'm not convinced that this is malware related, but we will check nonetheless.Please update MBAM, run a Quick Scan, and post its log.Next, download DDS by sUBs and save it to your Desktop.Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post only DDS.txt directly into your reply. Link to post Share on other sites More sharing options...
Otherguyx Posted April 18, 2011 Author ID:417818 Share Posted April 18, 2011 sorry about this, i recreated a new thread of the same information. Im really sorry about this and i really appreciate that you are trying to help. The thread i am on at the moment is this. http://forums.malwarebytes.org/index.php?showtopic=82012 Link to post Share on other sites More sharing options...
Staff screen317 Posted April 20, 2011 Staff ID:418826 Share Posted April 20, 2011 Duplicate thread closed. Link to post Share on other sites More sharing options...
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