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I got this problem a few days ago. I cannot see any of my programs or tools from the start menu, nor can I see my internet explorer favorites. I restored my hidden files settings on My Computer so I can see the desktop icons. I ran Malwarebytes and Trend Micro House Calls and they supposedly removed these files - Troj FakeAV.SM10, XFPwmcpwlYCi.exe, and 18407220.exe.

I ran combo fix, and I still can't see the files or favorites. The combofix log is attached. Can anyone help?

Combofix log.txt

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  • Staff

Hi and welcome to Malwarebytes.

In the future, please post all logs directly into your reply.

Please update MBAM, run a Quick Scan, and post its log.

Next, download DDS by sUBs and save it to your Desktop.

Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post DDS.txt directly into your reply.

Then grab a fresh copy of ComboFix, run it, and post its log.

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Sorry - here are the logs:

Malwarebytes' Anti-Malware 1.50.1.1100

www.malwarebytes.org

Database version: 6365

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

4/14/2011 5:04:39 PM

mbam-log-2011-04-14 (17-04-39).txt

Scan type: Quick scan

Objects scanned: 237009

Time elapsed: 7 minute(s), 16 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

.

DDS (Ver_11-03-05.01) - NTFSx86

Run by Dad at 17:05:23.95 on Thu 04/14/2011

Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_23

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1918.1331 [GMT -4:00]

.

.

============== Running Processes ===============

.

C:\WINDOWS\system32\svchost.exe -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup

svchost.exe

svchost.exe

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe

C:\WINDOWS\system32\CTsvcCDA.EXE

C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe

C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe

C:\Program Files\LogMeIn\x86\RaMaint.exe

C:\Program Files\LogMeIn\x86\LogMeIn.exe

C:\WINDOWS\system32\nvsvc32.exe

c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\WINDOWS\system32\SearchIndexer.exe

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\SMINST\Scheduler.exe

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Program Files\Micro Innovations\Keyboard\kbdap32a.EXE

C:\Program Files\LogMeIn\x86\LogMeInSystray.exe

C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe

C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\system32\OBroker.exe

C:\WINDOWS\system32\SearchProtocolHost.exe

C:\Documents and Settings\Dad\Desktop\dds.scr

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.yahoo.com/

uInternet Connection Wizard,ShellNext = iexplore

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Secure Online Account Numbers Helper: {435eaa86-d32b-484f-869c-53745fcb1642} - c:\program files\discover\soan\DiscoverSOANHelper.dll

BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll

BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll

BHO: AOL Toolbar BHO: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aol toolbar 5.0\aoltb.dll

BHO: DiscoverSOANBrowserHelper Class: {8db3d69d-da5e-4165-b781-72a761790672} - c:\program files\discover\soan\DiscoverSOANBHO.dll

BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

BHO: EpsonToolBandKicker Class: {e99421fb-68dd-40f0-b4ac-b7027cae2f1a} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll

TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File

TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aol toolbar 5.0\aoltb.dll

TB: EPSON Web-To-Page: {ee5d279f-081b-4404-994d-c6b60aaeba6d} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll

TB: Secure Online Account Numbers: {a8c7c2ca-6dfd-4e16-8458-592361564d38} - c:\program files\discover\soan\DiscoverSOANToolbar.dll

TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File

TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File

uRun: [Creative Detector] "c:\program files\creative\mediasource\detector\CTDetect.exe" /R

uRun: [iSUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler

uRun: [AROReminder] c:\program files\aro 2011\ARO.exe -rem

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup

mRun: [nwiz] nwiz.exe /install

mRun: [setRefresh] c:\program files\compaq\setrefresh\SetRefresh.exe

mRun: [Recguard] c:\windows\sminst\Recguard.exe

mRun: [Reminder] c:\windows\creator\Remind_XP.exe

mRun: [scheduler] c:\windows\sminst\Scheduler.exe

mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"

mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit

mRun: [OFFICEKB] c:\program files\micro innovations\keyboard\kbdap32a.EXE

mRun: [FLMOFFICE4DMOUSE] c:\program files\micro innovations\mouse\mouse32a.exe

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [CarboniteSetupLite] "c:\program files\carbonite\CarbonitePreinstaller.exe" /preinstalled /showonfirst /reshowat=900

mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe"

mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=NFVZOVgtTlNWVkwtTzRCWlEtUUlNQ0wtUVREQ0gtNElKTUg"&"inst=NzctNTkwNjYwODUwLVQyNi1VODUrMS1LVjMrNy1CQSsxLVhMKzEtRlA5KzYtQkFSOUcrMS1UQjkrMi1GTCs5LUYxME0rNS1RSVgxKzQtWDIwMTArMi1GMTBNMTBEKzEtTElDKzctWE8xMCsxMQ"&"prod=90"&"ver=10.0.1321

dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t

StartupFolder: c:\docume~1\dad\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe

IE: &AOL Toolbar Search - c:\documents and settings\all users\application data\aol\ietoolbar\resources\en-us\local\search.html

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll

IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aol toolbar 5.0\aoltb.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL

IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll

DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab

DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://www.pcpitstop.com/betapit/PCPitStop.CAB

DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab

DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1221913025578

DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab

DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} - hxxp://www.nvidia.com/content/DriverDownload/nforce/NvidiaSmartScan.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab

DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - hxxp://www.sibelius.com/download/software/win/ActiveXPlugin.cab

DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab

DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} - hxxp://137.123.216.127/activex/AMC.cab

DPF: {E008A543-CEFB-4559-912F-C27C2B89F13B} - hxxps://qcmail.qc.cuny.edu/dwa7W.cab

DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100

Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll

Notify: LMIinit - LMIinit.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\docume~1\dad\applic~1\mozilla\firefox\profiles\1m1etxdc.default\

FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4cb9b921&v=6.103.018.001&i=23&tp=ab&iy=&ychte=us&lng=en-US&q=

FF - component: c:\program files\avg\avg10\firefox4\components\avgssff4.dll

FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll

FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll

FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll

FF - component: c:\program files\discover\soan\components\SlimOrbAddonDiscoverSOAN.dll

FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll

FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\program files\microsoft silverlight\4.0.60129.0\npctrlui.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll

.

============= SERVICES / DRIVERS ===============

.

R1 oxmf;OXPCI Bus enumerator;c:\windows\system32\drivers\oxmf.sys [2007-1-24 15779]

R1 oxpar;%OXPAR.SVCDESC%;c:\windows\system32\drivers\oxpar.sys [2007-1-24 80128]

R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2009-9-26 189736]

R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein\x86\LMIGuardianSvc.exe [2010-9-30 374152]

R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2010-1-27 12856]

R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2010-6-7 47640]

R3 Oxmfuf;Filter driver for OX16PCI95x ports;c:\windows\system32\drivers\oxmfuf.sys [2007-1-24 5111]

R3 oxser;OX16C95x Serial port driver;c:\windows\system32\drivers\oxser.sys [2007-1-24 51269]

S2 0321941221342066mcinstcleanup;McAfee Application Installer Cleanup (0321941221342066);c:\docume~1\dad\locals~1\temp\032194~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service --> c:\docume~1\dad\locals~1\temp\032194~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service [?]

S3 DCamUSBSTK017;STK017 Camera;c:\windows\system32\drivers\STK017W2.sys [2003-11-17 99476]

S4 LMIRfsClientNP;LMIRfsClientNP; [x]

.

=============== Created Last 30 ================

.

2011-04-14 20:51:50 -------- d-s---w- C:\ComboFix

2011-04-14 20:50:03 118784 ----a-w- c:\windows\system32\chg.exe

2011-04-13 21:25:59 189520 ----a-w- c:\windows\system32\drivers\tmcomm.sys

2011-04-13 18:54:59 -------- d-sha-r- C:\cmdcons

2011-04-13 18:46:16 98816 ----a-w- c:\windows\sed.exe

2011-04-13 18:46:16 89088 ----a-w- c:\windows\MBR.exe

2011-04-13 18:46:16 256512 ----a-w- c:\windows\PEV.exe

2011-04-13 18:46:16 161792 ----a-w- c:\windows\SWREG.exe

2011-04-11 21:42:32 -------- d-----w- c:\docume~1\dad\applic~1\Malwarebytes

2011-04-11 21:42:24 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2011-04-11 21:42:24 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes

2011-04-11 21:42:21 20952 ----a-w- c:\windows\system32\drivers\mbam.sys

2011-04-11 21:42:21 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2011-04-11 20:51:23 102400 ----a-w- c:\windows\RegBootClean.exe

2011-04-11 19:57:28 -------- d-----w- c:\docume~1\dad\applic~1\Sammsoft

2011-04-11 19:57:14 -------- d-----w- c:\program files\ARO 2011

2011-04-03 22:46:55 -------- d--h--w- c:\docume~1\dad\applic~1\Sibelius Software

2011-04-03 22:46:30 -------- d-----w- c:\program files\Sibelius Software

2011-04-03 16:17:42 781272 ----a-w- c:\program files\mozilla firefox\mozsqlite3.dll

2011-04-03 16:17:42 728024 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll

2011-04-03 16:17:42 1975768 ----a-w- c:\program files\mozilla firefox\D3DCompiler_42.dll

2011-04-03 16:17:42 1893336 ----a-w- c:\program files\mozilla firefox\d3dx9_42.dll

2011-04-03 16:17:42 1874904 ----a-w- c:\program files\mozilla firefox\mozjs.dll

2011-04-03 16:17:42 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll

2011-04-03 16:17:42 142296 ----a-w- c:\program files\mozilla firefox\libEGL.dll

2011-04-03 16:17:42 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll

.

==================== Find3M ====================

.

2011-03-07 05:33:50 692736 ----a-w- c:\windows\system32\inetcomm.dll

2011-03-04 06:37:06 420864 ----a-w- c:\windows\system32\vbscript.dll

2011-03-03 13:21:11 1857920 ----a-w- c:\windows\system32\win32k.sys

2011-02-22 23:06:29 916480 ----a-w- c:\windows\system32\wininet.dll

2011-02-22 23:06:29 43520 ----a-w- c:\windows\system32\licmgr10.dll

2011-02-22 23:06:29 1469440 ----a-w- c:\windows\system32\inetcpl.cpl

2011-02-22 11:41:59 385024 ----a-w- c:\windows\system32\html.iec

2011-02-17 12:32:12 5120 ----a-w- c:\windows\system32\xpsp4res.dll

2011-02-15 12:56:39 290432 ----a-w- c:\windows\system32\atmfd.dll

2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll

2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll

2011-02-08 13:33:55 978944 ----a-w- c:\windows\system32\mfc42.dll

2011-02-08 13:33:55 974848 ----a-w- c:\windows\system32\mfc42u.dll

2011-02-05 20:23:33 1409 ----a-w- c:\windows\QTFont.for

2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll

2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe

2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll

.

============= FINISH: 17:06:07.67 ===============

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  • Staff

Hi,

Please download SystemLook from one of the links below and save it to your Desktop.

Download Mirror #1

Download Mirror #2

  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    :filefind
    regedit.exe


  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

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Here's the log from SystemLook:

SystemLook 04.09.10 by jpshortstuff

Log created at 18:42 on 16/04/2011 by Dad

Administrator - Elevation successful

========== filefind ==========

Searching for "regedit.exe"

C:\i386\REGEDIT.EXE --a---- 146432 bytes [07:00 28/02/2006] [07:00 28/02/2006] 783AFC80383C176B22DBF8333343992D

C:\WINDOWS\regedit.exe ------- 146432 bytes [02:00 28/02/2006] [00:12 14/04/2008] 058710B720282CA82B909912D3EF28DB

C:\WINDOWS\$NtServicePackUninstall$\regedit.exe -----c- 146432 bytes [19:40 17/09/2010] [02:00 28/02/2006] 783AFC80383C176B22DBF8333343992D

C:\WINDOWS\ServicePackFiles\i386\regedit.exe ------- 146432 bytes [12:24 13/09/2008] [00:12 14/04/2008] 058710B720282CA82B909912D3EF28DB

-= EOF =-

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  • Staff

Hi,

Next, please run a free online scan with the ESET Online Scanner

Note: You will need to use Internet Explorer for this scan.

  1. Tick the box next to YES, I accept the Terms of Use.
  2. Click Start
  3. When asked, allow the ActiveX control to install
  4. Click Start
  5. Make sure that the options Remove found threats and the option Scan unwanted applications is checked
  6. Click Scan
    Wait for the scan to finish
  7. Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  8. Copy and paste that log as a reply to this topic

Next, download my Security Check from here or here.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Let me know how things are running now and what issues remain.

-screen317

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ESET Log:

ESETSmartInstaller@High as CAB hook log:

OnlineScanner.ocx - registred OK

# version=7

# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)

# OnlineScanner.ocx=1.0.0.6427

# api_version=3.0.2

# EOSSerial=e99cbb34dd82ea44928909c36653b183

# end=finished

# remove_checked=true

# archives_checked=false

# unwanted_checked=true

# unsafe_checked=false

# antistealth_checked=true

# utc_time=2011-04-18 09:15:53

# local_time=2011-04-18 05:15:53 (-0500, Eastern Daylight Time)

# country="United States"

# lang=9

# osver=5.1.2600 NT Service Pack 3

# compatibility_mode=1024 16777215 100 0 14997224 14997224 0 0

# compatibility_mode=8192 67108863 100 0 0 0 0 0

# scanned=131584

# found=7

# cleaned=7

# scan_time=3004

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\DNSFlushcws1.zip Win32/Bagle.gen.zip worm (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\FraudXPInternetSecurity.zip Win32/Bagle.gen.zip worm (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

C:\Documents and Settings\Janet\Application Data\9D8CDEC6A69B53ACA1D82C60A3CDE3B7\enemies-names.txt Win32/Adware.AntimalwareDoctor.AE.Gen application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

C:\Documents and Settings\JR\Application Data\Sun\Java\Deployment\cache\6.0\2\64d94f02-4d2480f8 Java/Exploit.CVE-2010-3562.A trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

C:\Documents and Settings\JR\Application Data\Sun\Java\Deployment\cache\6.0\37\1765e425-38688342 probably a variant of Win32/Agent.CDGQEWH trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

C:\Documents and Settings\JR\Application Data\Sun\Java\Deployment\cache\6.0\41\418b0369-699e43ae Java/Exploit.CVE-2009-2843.B trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

C:\Documents and Settings\JR\Application Data\Sun\Java\Deployment\cache\6.0\7\406df447-64f5d5e6 probably a variant of Win32/Agent.ZVRMM trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

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SecurityCheck Log:

Results of screen317's Security Check version 0.99.7

Windows XP Service Pack 3

Internet Explorer 8

``````````````````````````````

Antivirus/Firewall Check:

Windows Firewall Enabled!

ESET Online Scanner v3

WMI entry may not exist for antivirus; attempting automatic update.

```````````````````````````````

Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware

Java 6 Update 23

Out of date Java installed!

Adobe Flash Player 10.2.152.32

Adobe Reader 9.4.3

Out of date Adobe Reader installed!

Mozilla Firefox (x86 en-US..) Firefox Out of Date!

````````````````````````````````

Process Check:

objlist.exe by Laurent

Microsoft Small Business Business Contact Manager BcmSqlStartupSvc.exe

``````````End of Log````````````

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  • Staff

Hi,

Navigate to Start --> Run, and type Combofix /uninstall in the box that appears. Click OK afterward. Notice the space between the X and the /uninstall

This uninstalls all of ComboFix's components.

Delete SecurityCheck.

After that, navigate to Start --> Control Panel --> Add or Remove Programs, and uninstall the following programs (if present):

Java

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There is still nothing in System tools, no programs showing fron the start menu such as MS Ofice, no Internet Favorites. MS Office is there, but I have to navigate to it. It's like it is all hidden. When I click on the start button/all programs, there is hardly anything there.

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  • Staff

Glad to hear it! :D

Now that your computer seems to be in proper working order, please take the following steps to help prevent reinfection:

1) Download and install Javacool's SpywareBlaster, which will prevent malware from being installed on your computer. A tutorial on it can be found here.

2) Go to Windows Update frequently to get all of the latest updates (security or otherwise) for Windows.

3) Make sure your programs are up to date! Older versions may contain security risks. To find out what programs need to be updated, please run Secunia's Software Inspector.

4) WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:

  • Green to go
  • Yellow for caution
  • Red to stop

WOT has an addon available for both Firefox and IE.

5) Be sure to update your Antivirus and Antispyware programs often!

Finally, please also take the time to read Tony Klein's excellent article on: So How Did I Get Infected in the First Place?

Safe surfing,

-screen317

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