vista won't start, cann't do system restore on safe mode

[elldona]

Dear Experts

My vaio VGN 11Z laptop has been infected real bad.

i really need help since i kind of need to work on it pretty soon

on safe mode, i tried to do system restore but the system restore tab is missing and i couldn't do it.

I had XP running on D and vista on C.

running XP and chkdsk the laptop deleted 10 files like, spoolss.dll, mrxsb.sys, mrxsb10.sys,mrxsb20.sys, srv.sys

but still couldn't start vista on standard mode.

antivirus program, windows defender and so on won't work on safe mode

running spybot hangs when FakeAlert.mhg line

running mawarebytes sends the computer crushing and black screen in less than 5 minutes

please help.

[screen317]

Hi and welcome to Malwarebytes,

Do you have your Windows Vista CD?

Is it a blank black screen that appears when MBAM is run? Are you experiencing symptoms of infection?

[elldona]

Hi and welcome to Malwarebytes,

Do you have your Windows Vista CD?

Is it a blank black screen that appears when MBAM is run? Are you experiencing symptoms of infection?

hi,

how nice to hear from you.

I have no idea where i have the CD now.

yeah i guess my laptop is highly infected

since i can not run dds the only hints i can give you are:

on safe mode:

escan freezes checking either ntbt.txt or notepad.exe

mbam freezes checking cic.dll

spybot on FakeAlert.mhg

dds - the procedure couldnot be located in DLL sfc.dll

Vista starts normal now but Everything just freezes after that.

hope to hear from you soon

thanks

[elldona]

hi,

how nice to hear from you.

I have no idea where i have the CD now.

yeah i guess my laptop is highly infected

since i can not run dds the only hints i can give you are:

on safe mode:

escan freezes checking either ntbt.txt or notepad.exe

mbam freezes checking cic.dll

spybot on FakeAlert.mhg

dds - the procedure couldnot be located in DLL sfc.dll

Vista starts normal now but Everything just freezes after that.

hope to hear from you soon

thanks

i just managed to run dds

.

DDS (Ver_11-03-05.01) - NTFSx86 NETWORK

Run by girum at 13:22:45.49 on Thu 04/14/2011

Internet Explorer: 8.0.6001.19019 BrowserJavaVersion: 1.6.0_22

Microsoft

[elldona]

i just managed to run dds

.

DDS (Ver_11-03-05.01) - NTFSx86 NETWORK

Run by girum at 13:22:45.49 on Thu 04/14/2011

Internet Explorer: 8.0.6001.19019 BrowserJavaVersion: 1.6.0_22

Microsoft

[screen317]

Hi,

I don't see any malware here.

I suggest posting in our PC Help forum and someone will assist you as soon as possible.

[elldona]

Hi,

I don't see any malware here.

I suggest posting in our PC Help forum and someone will assist you as soon as possible.

will do that

thank you

[screen317]

Thanks for letting us know. I'll close this topic to prevent others from posting in it.