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Clive

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This thing is dsriving me crazy

I have a new laptop which has been infected & I am having difficulty following all the instructions

I have done MBAM scan which is OK twice & also Panda - but I can't get onto the site to download HiJack because of the infection it keeps taling me to the silli chinese site again & now all references to Trend in any wording on my computer are highlighted in yellow & take me back to the chinese wording

What can I do?

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Here is the first MBAM scan

Malwarebytes' Anti-Malware 1.31

Database version: 1467

Windows 6.0.6001 Service Pack 1

06/12/2008 22:35:55

mbam-log-2008-12-06 (22-35-55).txt

Scan type: Quick Scan

Objects scanned: 44370

Time elapsed: 2 minute(s), 14 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 1

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Explore (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE

C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\Webroot\WebrootSecurity\SSU.EXE

C:\Program Files\Internet Explorer\ieuser.exe

c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe

C:\Program Files\AIM6\aim6.exe

C:\Program Files\AIM6\aolsoftware.exe

C:\Program Files\PrevxCSI\prevxcsi.exe

C:\Program Files\PrevxCSI\prevxcsi.exe

C:\Windows\system32\Macromed\Flash\FlashUtil9e.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Internet Explorer\iexplore.exe

c:\program files\aol\aol toolbar 5.0\AolTbServer.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...ion&pf=cnnb

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.o2.co.uk/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...ion&pf=cnnb

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...ion&pf=cnnb

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: 61.157.217.210 www.yahoo.com

O1 - Hosts: 61.157.217.210 www.google.com

O1 - Hosts: 61.157.217.210 www.google.co.uk

O1 - Hosts: 61.157.217.210 www.myspace.com

O1 - Hosts: 61.157.217.210 www.youtube.com

O1 - Hosts: 61.157.217.210 www.facebook.com

O1 - Hosts: 61.157.217.210 www.antispy.com

O1 - Hosts: 61.157.217.210 www.yahoo.com

O1 - Hosts: 61.157.217.210 www.yahoo.co.uk

O1 - Hosts: 61.157.217.210 www.antispyware.com

O1 - Hosts: 61.157.217.210 antispyware.com

O1 - Hosts: 61.157.217.210 antispy.com

O1 - Hosts: 61.157.217.210 www.msn.com

O1 - Hosts: 123.251.143.110 www.asdfasdfd.com

O1 - Hosts: 123.251.143.110 www.gg.com

O1 - Hosts: 123.251.143.110 www.ghfhj.com

O1 - Hosts: 123.251.143.110 www.cvnbcvnb.com

O1 - Hosts: 123.251.143.110 www.1.com

O1 - Hosts: 123.251.143.110 www.3.com

O1 - Hosts: 123.251.143.110 www.asdf4asdfd.com

O1 - Hosts: 123.251.143.110 www.asdfawsdfd.com

O1 - Hosts: 123.251.143.110 www.asdfatsdfd.com

O1 - Hosts: 123.251.143.110 www.asdfasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfadsdfd.com

O1 - Hosts: 123.251.143.110 www.asdfasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfafsdfd.com

O1 - Hosts: 123.251.143.110 www.asdfasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfagsdfd.com

O1 - Hosts: 123.251.143.110 www.asdfasgdfd.com

O1 - Hosts: 123.251.143.110 www.asdfasdhfd.com

O1 - Hosts: 123.251.143.110 www.asdfasdfjd.com

O1 - Hosts: 123.251.143.110 www.asdfasdfkd.com

O1 - Hosts: 123.251.143.110 www.asdfasdfld.com

O1 - Hosts: 123.251.143.110 www.asdfasdf,d.com

O1 - Hosts: 123.251.143.110 www.asxdfasdfd.com

O1 - Hosts: 123.251.143.110 www.asdzfasdfd.com

O1 - Hosts: 123.251.143.110 www.asdcfasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfvasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfabsdfd.com

O1 - Hosts: 123.251.143.110 www.asdfasndfd.com

O1 - Hosts: 123.251.143.110 www.asdfasdmfd.com

O1 - Hosts: 123.251.143.110 www.asdfasdfd.com

O1 - Hosts: 123.251.143.110 www.11asdfasdfd.com

O1 - Hosts: 123.251.143.110 www.as222dfasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfa33sdfd.com

O1 - Hosts: 123.251.143.110 www.asdfasd44fd.com

O1 - Hosts: 123.251.143.110 www.asdfasdfd5.com

O1 - Hosts: 123.251.143.110 www.as66dfasdfd.com

O1 - Hosts: 123.251.143.110 www.asdf77asdfd.com

O1 - Hosts: 123.251.143.110 www.asdf8asdfd.com

O1 - Hosts: 123.251.143.110 www.asdf9asdfd.com

O1 - Hosts: 123.251.143.110 www.asdf0asdfd.com

O1 - Hosts: 123.251.143.110 www.asdf-asdfd.com

O1 - Hosts: 123.251.143.110 www.aqqsdfasdfd.com

O1 - Hosts: 123.251.143.110 www.aswwdfasdfd.com

O1 - Hosts: 123.16.197.121 www.asdhhfasdfdyy.com

O1 - Hosts: 61.157.217.210 www.live.com

O1 - Hosts: 123.251.143.110 www.asdwwwfasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfeasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfrrasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfttasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfyyasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfuuuasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfaiisdfd.com

O1 - Hosts: 123.251.143.110 www.asdfaoosdfd.com

O1 - Hosts: 123.251.143.110 www.asdfappsdfd.com

O1 - Hosts: 123.251.143.110 www.asdfasssdfd.com

O1 - Hosts: 123.251.143.110 www.aswwdfasdfd.com

O1 - Hosts: 123.251.143.110 www.asdeefasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfffasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfavvvsdfd.com

O1 - Hosts: 123.251.143.110 www.asnnndfasdfd.com

O1 - Hosts: 123.251.143.110 www.asdmmmfasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfaffsdfd.com

O1 - Hosts: 123.251.143.110 www.asdhhfasdfd.com

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll

O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll

O2 - BHO: AOL Toolbar BHO - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll

O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll

O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll

O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll

O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll

O4 - HKLM\..\Run: [synTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"

O4 - HKLM\..\Run: [igfxTray] "C:\Windows\system32\igfxtray.exe"

O4 - HKLM\..\Run: [HotKeysCmds] "C:\Windows\system32\hkcmd.exe"

O4 - HKLM\..\Run: [Persistence] "C:\Windows\system32\igfxpers.exe"

O4 - HKLM\..\Run: [uCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" update "Software\CyberLink\YouCam\2.0"

O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"

O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide

O4 - HKLM\..\Run: [QlbCtrl.exe] "C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [HP Health Check Scheduler] "c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe"

O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe"

O4 - HKLM\..\Run: [hpWirelessAssistant] "C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"

O4 - HKLM\..\Run: [RCAutoLiveUpdate] "C:\Program Files\Max Registry Cleaner\MaxLiveUpdateRC.exe" -AUTO

O4 - HKLM\..\Run: [RCSystemTray] "C:\Program Files\Max Registry Cleaner\MaxRCSystemTray.exe"

O4 - HKLM\..\Run: [spySweeper] "C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe" /startintray

O4 - HKCU\..\Run: [sidebar] "C:\Program Files\Windows Sidebar\sidebar.exe" /autoRun

O4 - HKCU\..\Run: [LightScribe Control Panel] "C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe" -hidden

O4 - HKCU\..\Run: [WMPNSCFG] "C:\Program Files\Windows Media Player\WMPNSCFG.exe"

O4 - HKCU\..\Run: [Arovax AntiSpyware] "C:\Program Files\Arovax AntiSpyware\arovaxantispyware.exe" /s

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O8 - Extra context menu item: &AOL Toolbar Search - C:\ProgramData\AOL\ieToolbar\resources\en-GB\local\search.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra button: Panda ActiveScan - {653D93AF-C741-4e5e-8C1B-59BA43F93E16} - http://www.pandasoftware.com/activescan (file missing)

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL

O13 - Gopher Prefix:

O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: CSIScanner - Prevx - C:\Program Files\PrevxCSI\prevxcsi.exe

O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe

O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe

O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE

O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Recovery Service for Windows - Unknown owner - C:\Windows\SMINST\BLService.exe

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe

O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe

O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--

End of file - 16667 bytes

My Hijack Log - hope this is helpful

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