stefan2014 Posted April 11, 2011 ID:414390 Share Posted April 11, 2011 Hi, i have been trying to clean my computer from Malware using Malwarebytes but i cannot download the latest update which i suspect is duing to something nasty. Ive run the process in "Im infected, What do I do" & got the files. PLease help and sorry that I havent zipped the files....Thankyou greatlyStefanark.txtAttach.txtDDS.txt Link to post Share on other sites More sharing options...
kahdah Posted April 11, 2011 ID:414396 Share Posted April 11, 2011 Hello stefan2014Welcome to Malwarebytes.=====================Hi I do not see anything malicious in your logs.Has this been an issue before have you been able to update mbam before?I do see remnants of Norton on the machine.Please download and run their removal tool from here :http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN&ln=en_USReboot once that completes and let me know if it continues to be an issue.Also if that does not work try to disable the Trend Micro firewall and then it should be able to access the updates.Let me know. Link to post Share on other sites More sharing options...
Staff screen317 Posted April 28, 2011 Staff ID:422493 Share Posted April 28, 2011 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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