Help needed on nasty malware issue

[kgbagent]

Hello, I originally posted my problem here http://www.malwarebytes.org/forums/index.php?showtopic=8140 and was avised to post my hijackthis log here for analysis from the experts. Here goes:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 4:31:24 PM, on 12/6/2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Acronis\TrueImageEnterpriseServer\TrueImageMonitor.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe

C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe

D:\Napster\napster.exe

C:\Program Files\McAfee.com\Agent\mcagent.exe

C:\WINDOWS\system32\hkcmd.exe

C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe

C:\Program Files\Acronis\TrueImageEnterpriseServer\TimounterMonitor.exe

C:\Program Files\Brother\ControlCenter3\brccMCtl.exe

C:\Program Files\Brother\Brmfcmon\BrMfimon.exe

C:\Program Files\a-squared Free\a2service.exe

C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe

C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\system32\drivers\KodakCCS.exe

C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

c:\program files\common files\mcafee\mna\mcnasvc.exe

C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe

c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

C:\Program Files\McAfee\MPF\MPFSrv.exe

C:\WINDOWS\System32\ScsiAccess.EXE

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\dmadmin.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImageEnterpriseServer\TrueImageMonitor.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [sSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe

O4 - HKLM\..\Run: [NapsterShell] D:\Napster\napster.exe /systray

O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey

O4 - HKLM\..\Run: [indexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun

O4 - HKLM\..\Run: [brMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Acronis\TrueImageEnterpriseServer\TimounterMonitor.exe

O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"

O4 - HKCU\..\Run: [svschost.exe] C:\WINDOWS\system32\svschost.exe -check

O4 - HKCU\..\Run: [ieupdate] "C:\WINDOWS\system32\explorer32.exe"

O4 - HKCU\..\Run: [43109800007456570323647197415304] C:\Program Files\Antivirus 2009\av2009.exe

O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O4 - Global Startup: APC UPS Status.lnk = ?

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe

O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe

O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe

O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE

--

End of file - 6635 bytes

[Maurice Naggar]

Hello kbagent.

Do the following:

1. Set Windows to show all files and all folders.

On your Desktop, double click My Computer, from the menu options, select tools, then Folder Options, and then select VIEW Tab and look at all of settings listed.

"CHECK" (turn on) Display the contents of system folders.

Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders.

Next, un-check Hide extensions for known file types.

Next un-check Hide protected operating system files.

Do not go back to review these settings as the malware may reset it. Just keep moving forward with these steps.

2. Take out the trash (temporary files & temporary internet files)

Please download ATF Cleaner by Atribune, saving it to your desktop. It is used to cleanout temporary files & temp areas used by internet browsers.

Start ATF-Cleaner.exe to run the program.

Under Main choose: Select All

Click the Empty Selected button.

If you use Firefox browser, do this also:

Click Firefox at the top and choose: Select All

Click the Empty Selected button.

NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser, do this also:

Click Opera at the top and choose: Select All

Click the Empty Selected button.

NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

ATF-Cleaner should be run per the above in every user-login account {User Profile}

=

3. Important! => Open Notepad > Click on Format > Uncheck Word wrap, if checked. Exit Notepad.

=

Submit some files for online scanning at Jotti.org

Use your browser and go to http://virusscan.jotti.org/

Click the Browse button at the top and then navigate to C:\WINDOWS\system32\explorer32.exe, then click the Submit button.

The various virus scanners will identify the file and if it is not identified, the AV vendors will then have a copy of it for analysis.

Save the results, and post back here in a reply.

=

Use your browser to go here at Virustotal website

Click the Browse button and then navigate to C:\WINDOWS\system32\explorer32.exe, then click the Submit button.

The various virus scanners will identify the file and if it is not identified, the AV vendors will then have a copy of it for analysis. Save the results, and post back here in a reply.

==

Temporarily disable the McAfee AV real time scanner while you do the next steps.

Download The Avenger by Swandog46 from here.

• Unzip/extract it to a folder on your desktop.
  
• Double click on avenger.exe to run The Avenger.
  
• Click OK.
  
• Make sure that the box next to Scan for rootkits has a tick in it and that the box next to Automatically disable any rootkits found does not have a tick in it.
  
• Copy all of the text in the below textbox to the clibpboard by highlighting it and then pressing Ctrl+C.
  

  Files to delete:C:\WINDOWS\system32\explorer32.exeC:\Program Files\Antivirus 2009\av2009.exeC:\windows\system32\drivers\tdssserv.sys
  Folders to delete:C:\Program Files\Antivirus 2009
  Drivers to delete:tdssserv
  Registry keys to delete:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|ieupdateHKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|43109800007456570323647197415304HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TDSSserv.sysHKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\TDSSserv.sysHKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\tdssservHKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\tdssservHKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata HKEY_LOCAL_MACHINE\SOFTWARE\tdss HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal\tdssserv.sys HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network\tdssserv.sys HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\tdssserv HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_TDSSSERV HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TDSSSERV

  
  

• In the avenger window, click the Paste Script from Clipboard icon, button.
  
• :!: Make sure that what appears in Avenger matches exactly what you were asked to Copy/Paste from the Code box above.
  
• Click the Execute button.
  
• You will be asked Are you sure you want to execute the current script?.
  
• Click Yes.
  
• You will now be asked First step completed --- The Avenger has been successfully set up to run on next boot. Reboot now?.
  
• Click Yes.
  
• Your PC will now be rebooted.
  
• Note: If the above script contains Drivers to delete: or Drivers to disable:, then The Avenger will require two reboots to complete its operation.
  
• If that is the case, it will force a BSOD on the first reboot. This is normal & expected behaviour.
  
• After your PC has completed the necessary reboots, a log should automatically open. Please copy/paste the contents of c:\avenger.txt into your next reply.
  

Start MBAM. Click the Update tab. Select Check for update. After it is done, click the Scanner tab and do a Full scan.

Next, re-enable the McAfee real time scanner.

Download Random's System Information Tool (RSIT) by random/random from here and save it to your desktop.

• Double click on RSIT.exe to run RSIT.
  
• Click Continue at the disclaimer screen.
  
• Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)
  

Reply with a copy of C:\avenger.txt, the MBAM log, Log.txt, Info.txt, and tell me, How is your system now?

Be sure to do a Preview prior to pressing Submit because all reports may not fit into 1 single reply. You'll may have to do more than 1 reply.