Jump to content

Recommended Posts

Hello.

I'm not that great with Computers.I Have Microsoft Security Essentials for The antivirus.I Ran Windows live OneCare to see if it could fix the problem.I'm on a Windows XP Desktop.If I turn my computer off.I have a rough time getting it back up.My computer will keep turning off before it can boot up.I wrote this down that oneCaer cannot Remove.

HKCR\CLSID\{1171A62F-05D2-11D1-83FC-OOAOC9O89C5A}\

It turned off System Restore,so I cannot restore the Computer.I try to look for it,But I Really don't know where to Start.I did a windows restore on it,After a week it did it again.I don't know what to do next.

Thanks for your Time

Link to post
Share on other sites

:welcome:

Sounds like a malware issue.

We don't work on Malware removal or diagnostics in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.