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Hello,

My original post read as follows:

i have installed MBAM after having problems with a friends Toshsiba Satallite L550. The only way the laptop would stay switched on and not automatically reboot after login was to boot in SAFE MODE (with networking). I followed the first 8 bullet points on this web site, "I'm infected - What do I do now?". i rebooted the laptop as directed and now it does not boot.

MBAM advised it found 4 files.

The laptop now seems to stop at the "booting from HDD" message.

i have installed the HDD into a USB caddy and the data seems to be all there, but it does not boot!

Installed version is: 1.50.1.1100 with the updated sgnature from today.

My friend will kill me if i can't get it to boot up. Could anyone offer some advise regarding the booting issue? Thanks in advance for any advise.

Hardware: Toshsiba Satallite L550

OS: Win 7 Pro

Link to original request for assistance: http://forums.malwarebytes.org/index.php?showtopic=80373

Answers to DaleDoc1's comments in the original thread are as follows:

MBAM and DDS logs: If MBAM automatically creates these logs, I can supply them if someone advises where I can find them on the HDD when i connect the HDD to my USB caddy.

I think I can find a WIN install DVD if needed

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  • Staff

Hi and welcome to Malwarebytes.

Looks like you were heavily infected. You could try a repair installation (different than a format and reinstallation of Windows) to get booting again. Also try:

These are links to Anti-virus vendors that offer free LiveCD or Rescue CD files that are used to boot from for repair of unbootable and damaged systems, rescue data, scan the system for virus infections. Burn it as an image to a disk to get a bootable CD. All (except Avira) are in the ISO Image file format. Avira uses an EXE that has built-in CD burning capability.

If you are not sure how to burn an image, please read How to write a CD/DVD image or ISO. If you need a FREE utility to burn the ISO image, download and use ImgBurn.

After running them, see if you can boot. Let me know how it goes.

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