miysis Posted April 6, 2011 ID:412371 Share Posted April 6, 2011 I've been infected with the Resident Sheild Alert malware that's been mentioned in other topics. I'm pretty sure it came from facebook when my friend used the computer. I'm not really sure what to do next. I've already run malwarebytes. will post the log and whatever else you request soon. Please help I need this computer for school. Link to post Share on other sites More sharing options...
Maniac Posted April 7, 2011 ID:412563 Share Posted April 7, 2011 Hello miysis! Welcome to Malwarebytes' Anti-Malware Forums!My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following: The process of cleaning your system may take some time, so please be patient.Follow my instructions step by step if there is a problem somewhere, stop and tell me.Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.Instructions that I give are for your system only!If you don't know or can't understand something please ask. Do not install or uninstall any software or hardware, while work on.Keep me informed about any changes.Post all of your log files, don't attach them.Please post your log files. Link to post Share on other sites More sharing options...
Staff screen317 Posted April 7, 2011 Staff ID:412683 Share Posted April 7, 2011 Duplicate topic closed. Link to post Share on other sites More sharing options...
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