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Vista total security - unregistred version


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Hello gardiner! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Follow my instructions step by step if there is a problem somewhere, stop and tell me.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install or uninstall any software or hardware, while work on.
  • Keep me informed about any changes.
  • Post all of your log files, don't attach them.

Download DDS and save it to your desktop from here, here or here

Double click dds to run the tool.

  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt

    [*]Save both reports to your desktop. Post them back to your topic.

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Good!

Step 1

First of all, you should not have more than one anti-virus program installed as they will conflict and cause problems. You have two so you need to uninstall one of them. Of the two, I would recommend keeping Microsoft Security Essentials, so please uninstall Norton Internet Security.

Step 2

Going over your logs I noticed that you have

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Malwarebytes' Anti-Malware 1.50.1.1100

www.malwarebytes.org

Database version: 6275

Windows 6.0.6001 Service Pack 1 (Safe Mode)

Internet Explorer 7.0.6001.18000

05/04/2011 12:56:16

mbam-log-2011-04-05 (12-56-16).txt

Scan type: Quick scan

Objects scanned: 152667

Time elapsed: 4 minute(s), 24 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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