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I can't get rid of XP Antispyware 2011


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I hope someone can help me. XP Antispyware 2011 has appeared on my PC. I've run through the instructions for removing it. I've downloaded the applications including Malwarebytes, but nothing will run.

Can anyone helo to get rid of this problem?

Tim

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Hello Tim! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Follow my instructions step by step if there is a problem somewhere, stop and tell me.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install or uninstall any software or hardware, while work on.
  • Keep me informed about any changes.
  • Post all of your log files, don't attach them.

Download DDS and save it to your desktop from here, here or here

Double click dds to run the tool.

  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt

    [*]Save both reports to your desktop. Post them back to your topic.

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Hello Borislav,

Thanks for your help.

.

DDS (Ver_11-03-05.01) - NTFSx86

Run by Lyn Faichney at 14:09:12.20 on 04/04/2011

Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_21

Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.503.222 [GMT 1:00]

.

AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}

.

============== Running Processes ===============

.

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

svchost.exe

C:\Program Files\Alwil Software\Avast5\AvastSvc.exe

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Microsoft LifeCam\MSCamS32.exe

C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\WINDOWS\System32\svchost.exe -k HTTPFilter

C:\WINDOWS\explorer.exe

C:\Documents and Settings\Lyn Faichney\Local Settings\Application Data\diy.exe

C:\Documents and Settings\Lyn Faichney\Desktop\dds.scr

.

============== Pseudo HJT Report ===============

.

uStart Page = about:blank

uSearch Page = hxxp://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR

uSearch Bar = hxxp://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR

uSearchURL,(Default) = hxxp://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR

uURLSearchHooks: N/A: {00a6faf6-072e-44cf-8957-5838f569a31d} - c:\program files\mywebsearch\bar\2.bin\MWSSRCAS.DLL

BHO: MyWebSearch Search Assistant BHO: {00a6faf1-072e-44cf-8957-5838f569a31d} - c:\program files\mywebsearch\bar\2.bin\MWSSRCAS.DLL

BHO: mwsBar BHO: {07b18ea1-a523-4961-b6bb-170de4475cca} - c:\program files\mywebsearch\bar\2.bin\MWSBAR.DLL

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll

BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll

BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

TB: My Web Search: {07b18ea9-a523-4961-b6bb-170de4475cca} - c:\program files\mywebsearch\bar\2.bin\MWSBAR.DLL

TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File

uRun: [MsnMsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe

uRun: [MyWebSearch Email Plugin] c:\progra~1\mywebs~1\bar\2.bin\mwsoemon.exe

uRun: [skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized

mRun: [AOL_Demo] c:\applications\tool\aol demo\DSGDemo.exe

mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE

mRun: [<NO NAME>]

mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe

mRun: [DriveIcons] "c:\program files\realtek semiconductor corp\card reader software\driveicon\DriveIcon.exe"

mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [RTHDCPL] RTHDCPL.EXE

mRun: [skyTel] SkyTel.EXE

mRun: [Alcmtr] ALCMTR.EXE

mRun: [AGRSMMSG] AGRSMMSG.exe

mRun: [igfxtray] c:\windows\system32\igfxtray.exe

mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe

mRun: [igfxpers] c:\windows\system32\igfxpers.exe

mRun: [CtrlMod15] c:\docume~1\lynfai~1\locals~1\temp\ctrlAT15.exe -m 56 -p"D:"

mRun: [Conceptronic Conceptronic 54Mbps Wireless Utility] c:\program files\conceptronic\conceptronic 54mbps wireless utility\WLANmon.exe

mRun: [ANIWZCS2Service] c:\program files\ani\aniwzcs2 service\WZCSLDR2.exe

mRun: [bigDogPath] c:\windows\VM_STI.EXE YHT PC Camera

mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot

mRun: [PAC207_Monitor] c:\windows\pixart\pac207\Monitor.exe

mRun: [Monitor] c:\windows\pixart\pac207\Monitor.exe

mRun: [LifeCam] "c:\program files\microsoft lifecam\LifeExp.exe"

mRun: [VX1000] c:\windows\vVX1000.exe

mRun: [avast5] c:\progra~1\alwils~1\avast5\avastUI.exe /nogui

mRun: [MyWebSearch Email Plugin] c:\progra~1\mywebs~1\bar\2.bin\mwsoemon.exe

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [sunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"

mRun: [My Web Search Bar Search Scope Monitor] "c:\progra~1\mywebs~1\bar\2.bin\m3SrchMn.exe" /m=2 /w /h

dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\interv~1.lnk - c:\program files\intervideo\common\bin\WinCinemaMgr.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\photol~1.lnk - c:\program files\casio\photo loader\Plauto.exe

IE: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?s=100000349&p=ZNxpt484YYGB&si=&a=8uc9dnhGFea2ou21Jtq5DA&n=2010090308

IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx

IE: Open in new background tab - c:\program files\windows live toolbar\components\en-gb\msntabres.dll.mui/229?2b4c44b394cd4ce8ae6e8fd9b7b5642e

IE: Open in new foreground tab - c:\program files\windows live toolbar\components\en-gb\msntabres.dll.mui/230?2b4c44b394cd4ce8ae6e8fd9b7b5642e

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL

Notify: GoToAssist - c:\program files\citrix\gotoassist\570\G2AWinLogon.dll

Notify: igfxcui - igfxdev.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\docume~1\lynfai~1\applic~1\mozilla\firefox\profiles\zmrva3ra.default\

FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/

FF - prefs.js: network.proxy.type - 4

FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll

FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll

FF - plugin: c:\program files\google\google updater\2.4.1698.5652\npCIDetect13.dll

FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll

FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\program files\mywebsearch\bar\2.bin\NPMYWEBS.DLL

FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}

FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}

FF - Ext: Yahoo! Toolbar: {635abd67-4fe9-1b23-4f01-e679fa7484c1} - %profile%\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}

FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension

FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\program files\real\realplayer\browserrecord\firefox\ext

FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff

FF - Ext: My Web Search: m3ffxtbr@mywebsearch.com - c:\program files\mywebsearch\bar\2.bin

.

---- FIREFOX POLICIES ----

FF - user.js: yahoo.homepage.dontask - true

============= SERVICES / DRIVERS ===============

.

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2008-4-8 165584]

R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2008-4-8 17744]

R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-6-17 40384]

R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-6-17 40384]

R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-6-17 40384]

S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-10-26 133104]

S3 hwusbfake;Huawei DataCard USB Fake;c:\windows\system32\drivers\ewusbfake.sys [2010-2-15 102656]

S3 PAC207;PC Camer@;c:\windows\system32\drivers\PFC027.SYS [2010-2-20 618112]

S3 RTLWUSB;Realtek RTL8187 Wireless 802.11g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8187.sys [2006-9-4 176128]

S3 VNUWL5B;VIA Networking Technologies USB Wireless LAN Adapter Driver Service;c:\windows\system32\drivers\VNUWL5B.SYS [2006-9-1 134656]

.

=============== Created Last 30 ================

.

2011-04-04 10:01:45 228010 --sha-w- c:\docume~1\lynfai~1\locals~1\applic~1\diy.exe

2011-04-04 10:01:43 228010 --sha-w- c:\docume~1\lynfai~1\locals~1\applic~1\qhw.exe

2011-03-12 12:28:40 103864 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll

2011-03-12 12:28:40 103864 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll

.

==================== Find3M ====================

.

2011-03-24 15:22:33 32768 ----a-w- c:\windows\system32\f3PSSavr.scr

2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll

2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll

2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll

2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe

2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll

2011-01-13 21:14:39 103784 ----a-w- c:\documents and settings\lyn faichney\GoToAssistDownloadHelper.exe

2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll

.

============= FINISH: 14:10:25.03 ===============

Attach.txt

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Click Start, click Control Panel, and then double-click Add or Remove Programs.

In the Currently installed programs box, click on My Web Search, and then click Remove.

If you are prompted to confirm the removal of the program, click Yes.

Next, make sure you can see hidden files and folders:

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/hiddenfiles.mspx

Then locate to C:\Program Files\Malwarebytes and rename mbam.exe to svchost.com and:

  • Launch Malwarebytes' Anti-Malware
  • Go to Update" tab and select Check for Updates.
  • Go to Scanner tab and select Perform Quick Scan, then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

In your next reply, please post the following logs:

  1. Malwarebytes' Anti-Malware log
  2. a new fresh DDS log only

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**Note: If you need more detailed information, please visit the web page of ComboFix in BleepingComputer. **

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by me or another helper.

Please download ComboFix from

Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**


  1. If you are using Firefox, make sure that your download settings are as follows:

    • Open Tools -> Options -> Main tab
    • Set to Always ask me where to Save the files.

[*]During the download, rename Combofix to Combo-Fix as follows:

CF_download_FF.gif-

CFAF8-download_rename.gif

[gBd-It is important you rename Combofix during the download, but not after.

[*]Please do not rename Combofix to other names, but only to the one indicated.

[*]Close any open browsers.

[*]Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

----------------------------------------------------------


  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause unpredictable results.
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

    -----------------------------------------------------------



  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

-----------------------------------------------------------

[*]Double click on combo-Fix.exe & follow the prompts.

[*]When finished, it will produce a report for you.

[*]Please post the C:\Combo-Fix.txt for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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