Can't Update "Program Error Updating (10045, 0, WinHttpSendRequest)

[cash]

Hi, I recently had a virus that blocked my MBAM from updating, and although I've used several virus programs that appear to have wiped it out, I still can't update my MBAM. Perhaps my system is not as clean as it appears.

Specifically, the error I receive is:

Program_Error_Updating (10045, 0, WinHttpSendRequest)

I'm running Win 7 64 bit and only Avast for anti-virus software. I've already tried to update while disabling Avast and adding MBAM website to my firewall list with no avail. Any other ideas would be much appreciated!

Cash

[daledoc1]

Hi, cash:

Until an expert arrives, there are many possible reasons for updating troubles.

These range from needing to tweak a few MBAM settings, to needing to add MBAM to your AV/FW exclusions, to a malware infection.

HOWEVER, since you mentioned that your system was recently infected, the safest first course of action is probably to have it checked out for malware traces.

Here's how to get started checking and cleaning your system:

1. First, please go to THIS PAGE, print out, read and follow as many instructions as you can, skipping any you are unable to complete.

2. Then, please describe your computer's symptoms as best you can and post the requested logs by starting a new thread at the Malware Removal-HJT forum.

One of the authorized, trained experts will then assist you as soon as possible for one-on-one malware detection and removal.

When you post, please be sure to select Track This Topic & choose one of the email options, so that you will be notified when someone responds.

Please allow 24-48 hours before bumping your thread.

Other Support Options:

Alternatively, as a paying customer using MBAM PRO, you may wish instead to start a support ticket by contacting support at: support@malwarebytes.org; or

Premium, fee-based support options are available here: http://www.malwarebytes.org/premium-support.php.

Also, please use the "Add Reply" button when replying here & at the other boards, so that it will be easier for everyone to follow the thread.

I hope this gets you started on cleaning up your system,

daledoc1