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WindowsRepair - Unable to install MBAM even with randomly named mbam.exe


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Daughter tried to install a flash player and we got this piece of garbage. I've tried running Mbam in safe mode, downloading and installing MBAM even with random file names with no success.

I tried running RKill - which did stop some processes - then installing MBAM with a random file name but I keep getting the same Progam_error_missing_file bull.

Did all the self-help I could. Require expert assistance. Thanks you guys.

Paul

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Please download DDS and save it to your desktop.

  • Disable any script blocking protection
  • Double click dds.scr to run the tool.
  • When done, DDS.txt will open.
  • Click Yes at the next prompt for Optional Scan.
  • Save both reports to your desktop.

---------------------------------------------------

Please Please copy / paste the scan reults.

DDS.txt

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I ran RKill just before this which seems to have at least stopped WR from grinding this machine to a halt (I had been posting from my laptop). I did try to install MBAM but same error. If you need me to run DDS again w/out the pregame stuff just let me know and thanks again.

DDS (Ver_09-06-26.01) - NTFSx86

Run by Kelsey Richards at 14:03:29.10 on Sat 04/02/2011

Internet Explorer: 8.0.6001.18702

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.405 [GMT -4:00]

AV: AntiVir Desktop *On-access scanning enabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\Program Files\Roxio\BackOnTrack\Instant Restore\BOTService.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup

svchost.exe

svchost.exe

C:\WINDOWS\system32\spoolsv.exe

c:\program files\idt\wdm\STacSV.exe

C:\Program Files\Avira\AntiVir Desktop\sched.exe

svchost.exe

C:\Program Files\Roxio\BackOnTrack\Disaster Recovery\SaibSVC.exe

C:\Program Files\Avira\AntiVir Desktop\avguard.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\IDT\WDM\sttray.exe

C:\WINDOWS\system32\AESTFltr.exe

C:\Program Files\HP\HPBTWD.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\syncables\syncables desktop\Syncables.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

C:\Program Files\syncables\syncables desktop\jre\bin\javaw.exe

C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Avira\AntiVir Desktop\avgnt.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe

C:\program files\oovoo\oovoo.exe

C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

C:\Program Files\syncables\syncables desktop\MigoMapi.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\WINDOWS\system32\attrib.exe

C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\explorer.exe

C:\Program Files\Java\jre6\bin\jucheck.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\Kelsey Richards\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com

uStart Page = hxxp://www.google.com/

uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb

uSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html

mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html

uInternet Connection Wizard,ShellNext = https://register.hp.com/servlet/WebReg.servlets.ProdReg1Servlet?appID=java_wreg_wreg_genpg&product_name=Compaq%20Mini%20110c-1000&PROD_SERIAL_ID=CNU9351Z89&PURCH_DT_MONTH=09&PURCH_DT_DAY=25&PURCH_DT_YEAR=2009&gwCountry=US&language=EN&prodOS=011

uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com

BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0559.0\msneshellx.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0559.0\msneshellx.dll

TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [Weather] c:\program files\aws\weatherbug\Weather.exe 1

uRun: [search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe

uRun: [ooVoo.exe] c:\program files\oovoo\oovoo.exe /minimized

uRun: [sUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe

uRun: [skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized

uRun: [nQGlolukEsmR] c:\documents and settings\all users\application data\nQGlolukEsmR.exe

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [sysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe

mRun: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg

mRun: [HP BTW Detect Program] c:\program files\hp\HPBTWD.exe

mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [HP Mobile Broadband] c:\swsetup\hpqwwan\HPMobileBroadband.exe /TrayMode

mRun: [syncables] c:\program files\syncables\syncables desktop\Syncables.exe

mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume

mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe

mRun: [sunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"

mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min

mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

mRunOnce: [Malwarebytes' Anti-Malware (registration)] regsvr32.exe /s "c:\program files\malwarebytes' anti-malware\mbamext.dll"

StartupFolder: c:\docume~1\kelsey~1\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE

mPolicies-system: DisableTaskMgr = 1 (0x1)

IE: &Search

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL

Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll

Notify: igfxcui - igfxdev.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R0 SahdIa32;HDD Filter Driver;c:\windows\system32\drivers\SahdIa32.sys [2009-6-14 21488]

R0 SaibIa32;Volume Filter Driver;c:\windows\system32\drivers\SaibIa32.sys [2009-6-14 15856]

R0 SysCow;SysCow;c:\windows\system32\drivers\syscow32x.sys [2008-9-25 103792]

R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-9-25 11608]

R1 SaibVd32;Virtual Disk Driver;c:\windows\system32\drivers\SaibVd32.sys [2009-6-14 25584]

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]

R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-2-17 66632]

R2 9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269;Roxio SAIB Service;c:\program files\roxio\backontrack\disaster recovery\SaibSVC.exe [2008-12-12 125424]

R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-9-25 108289]

R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-9-25 185089]

R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-9-25 56816]

R2 BOTService;BOTService;c:\program files\roxio\backontrack\instant restore\BOTService.exe [2009-3-19 203248]

R2 YahooAUService;Yahoo! Updater;c:\program files\yahoo!\softwareupdate\YahooAUService.exe [2008-11-9 602392]

R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2009-6-14 113664]

R3 L1c;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller;c:\windows\system32\drivers\l1c51x86.sys [2009-3-2 38912]

R3 ManyCam;ManyCam Virtual Webcam, WDM Video Capture Driver;c:\windows\system32\drivers\ManyCam.sys [2008-1-14 21632]

R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2010-2-17 12872]

S2 Norton Internet Security;Norton Internet Security;"c:\program files\norton internet security\engine\16.0.0.125\ccsvchst.exe" /s "norton internet security" /m "c:\program files\norton internet security\engine\16.0.0.125\dimaster.dll" /prefetch:1 --> c:\program files\norton internet security\engine\16.0.0.125\ccSvcHst.exe [?]

S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-4-2 38224]

S3 NAVENG;NAVENG;\??\c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20080829.024\naveng.sys --> c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20080829.024\NAVENG.SYS [?]

S3 NAVEX15;NAVEX15;\??\c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20080829.024\navex15.sys --> c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20080829.024\NAVEX15.SYS [?]

S3 RSUSBSTOR;RTS5121.Sys Realtek USB Card Reader;c:\windows\system32\drivers\rts5121.sys --> c:\windows\system32\drivers\RTS5121.sys [?]

S3 Rts516xIR;Realtek IR Driver;c:\windows\system32\drivers\rts516xir.sys --> c:\windows\system32\drivers\Rts516xIR.sys [?]

=============== Created Last 30 ================

2011-04-02 13:58 524,222 a------- c:\windows\system32\PerfStringBackup.TMP

2011-04-02 11:02 38,224 a---h--- c:\windows\system32\drivers\mbamswissarmy.sys

2011-03-28 18:00 467,968 a---h--- c:\docume~1\alluse~1\applic~1\19849012.exe

2011-03-28 17:53 4,224 a---h--- c:\windows\system32\beep.sys

2011-03-28 17:51 546,304 a---h--- c:\docume~1\alluse~1\applic~1\nQGlolukEsmR.exe

==================== Find3M ====================

2011-02-09 09:53 270,848 a---h--- c:\windows\system32\sbe.dll

2011-02-09 09:53 186,880 a---h--- c:\windows\system32\encdec.dll

2011-02-09 09:53 270,848 ----h--- c:\windows\system32\dllcache\sbe.dll

2011-02-09 09:53 186,880 ----h--- c:\windows\system32\dllcache\encdec.dll

2011-02-02 03:58 2,067,456 a---h--- c:\windows\system32\mstscax.dll

2011-02-02 03:58 2,067,456 ----h--- c:\windows\system32\dllcache\lhmstscx.dll

2011-01-27 07:57 677,888 a---h--- c:\windows\system32\mstsc.exe

2011-01-27 07:57 677,888 ----h--- c:\windows\system32\dllcache\lhmstsc.exe

2011-01-21 10:44 439,296 a---h--- c:\windows\system32\shimgvw.dll

2011-01-21 10:44 8,462,336 ----h--- c:\windows\system32\dllcache\shell32.dll

2011-01-21 10:44 439,296 ----h--- c:\windows\system32\dllcache\shimgvw.dll

2011-01-07 10:09 290,048 a---h--- c:\windows\system32\atmfd.dll

2011-01-07 10:09 290,048 ----h--- c:\windows\system32\dllcache\atmfd.dll

2008-06-24 21:17 32,768 ac-sh--- c:\windows\system32\config\systemprofile\local settings\application data\microsoft\feeds cache\index.dat

2009-09-25 16:54 32,768 ac-sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009092520090926\index.dat

2010-03-10 16:05 32,768 ac-sh--- c:\windows\temp\cookies\index.dat

2010-03-10 16:05 32,768 ac-sh--- c:\windows\temp\history\history.ie5\index.dat

2010-03-10 16:05 49,152 ac-sh--- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 14:05:42.48 ===============

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These are the visible bad guys. There may be more.

Delete these Files if listed:

c:\documents and settings\all users\application data\nQGlolukEsmR.exe

c:\documents and settings\all users\application data\19849012.exe

After that, try MBAM again

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I deleted those files and tried to run MBAM from one of the randomly named files. It said I have to reboot because the prior installation didn't complete (that was from a randomly named file). I tried MBAM.exe will not run get the FILE_NOT_FOUND thing.

I rebooted the machine, browsed to MBAM and tried to run one of the randoms and got the file not found.

I went to www.malwarebytes to download a new copy and I can't (I never get the prompt to download the file).

I have rebooted the machine again and will operate from a clean slate here. Paul

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DDS (Ver_09-06-26.01) - NTFSx86

Run by Kelsey Richards at 14:38:43.18 on Sat 04/02/2011

Internet Explorer: 8.0.6001.18702

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.400 [GMT -4:00]

AV: AntiVir Desktop *On-access scanning enabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\Program Files\Roxio\BackOnTrack\Instant Restore\BOTService.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup

svchost.exe

svchost.exe

C:\WINDOWS\system32\spoolsv.exe

c:\program files\idt\wdm\STacSV.exe

C:\Program Files\Avira\AntiVir Desktop\sched.exe

svchost.exe

C:\Program Files\Roxio\BackOnTrack\Disaster Recovery\SaibSVC.exe

C:\Program Files\Avira\AntiVir Desktop\avguard.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\IDT\WDM\sttray.exe

C:\WINDOWS\system32\AESTFltr.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\HP\HPBTWD.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe

C:\Program Files\syncables\syncables desktop\Syncables.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

C:\Program Files\syncables\syncables desktop\jre\bin\javaw.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Avira\AntiVir Desktop\avgnt.exe

C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe

C:\program files\oovoo\oovoo.exe

C:\Program Files\syncables\syncables desktop\MigoMapi.exe

C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\Kelsey Richards\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com

uStart Page = hxxp://www.google.com/

uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb

uSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html

mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html

uInternet Connection Wizard,ShellNext = https://register.hp.com/servlet/WebReg.servlets.ProdReg1Servlet?appID=java_wreg_wreg_genpg&product_name=Compaq%20Mini%20110c-1000&PROD_SERIAL_ID=CNU9351Z89&PURCH_DT_MONTH=09&PURCH_DT_DAY=25&PURCH_DT_YEAR=2009&gwCountry=US&language=EN&prodOS=011

uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com

BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0559.0\msneshellx.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0559.0\msneshellx.dll

TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [Weather] c:\program files\aws\weatherbug\Weather.exe 1

uRun: [search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe

uRun: [ooVoo.exe] c:\program files\oovoo\oovoo.exe /minimized

uRun: [sUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe

uRun: [skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized

uRun: [nQGlolukEsmR] c:\documents and settings\all users\application data\nQGlolukEsmR.exe

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [sysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe

mRun: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg

mRun: [HP BTW Detect Program] c:\program files\hp\HPBTWD.exe

mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [HP Mobile Broadband] c:\swsetup\hpqwwan\HPMobileBroadband.exe /TrayMode

mRun: [syncables] c:\program files\syncables\syncables desktop\Syncables.exe

mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume

mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe

mRun: [sunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"

mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min

mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

StartupFolder: c:\docume~1\kelsey~1\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE

mPolicies-system: DisableTaskMgr = 1 (0x1)

IE: &Search

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL

Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll

Notify: igfxcui - igfxdev.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R0 SahdIa32;HDD Filter Driver;c:\windows\system32\drivers\SahdIa32.sys [2009-6-14 21488]

R0 SaibIa32;Volume Filter Driver;c:\windows\system32\drivers\SaibIa32.sys [2009-6-14 15856]

R0 SysCow;SysCow;c:\windows\system32\drivers\syscow32x.sys [2008-9-25 103792]

R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-9-25 11608]

R1 SaibVd32;Virtual Disk Driver;c:\windows\system32\drivers\SaibVd32.sys [2009-6-14 25584]

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]

R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-2-17 66632]

R2 9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269;Roxio SAIB Service;c:\program files\roxio\backontrack\disaster recovery\SaibSVC.exe [2008-12-12 125424]

R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-9-25 108289]

R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-9-25 185089]

R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-9-25 56816]

R2 BOTService;BOTService;c:\program files\roxio\backontrack\instant restore\BOTService.exe [2009-3-19 203248]

R2 YahooAUService;Yahoo! Updater;c:\program files\yahoo!\softwareupdate\YahooAUService.exe [2008-11-9 602392]

R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2009-6-14 113664]

R3 L1c;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller;c:\windows\system32\drivers\l1c51x86.sys [2009-3-2 38912]

R3 ManyCam;ManyCam Virtual Webcam, WDM Video Capture Driver;c:\windows\system32\drivers\ManyCam.sys [2008-1-14 21632]

R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2010-2-17 12872]

S2 Norton Internet Security;Norton Internet Security;"c:\program files\norton internet security\engine\16.0.0.125\ccsvchst.exe" /s "norton internet security" /m "c:\program files\norton internet security\engine\16.0.0.125\dimaster.dll" /prefetch:1 --> c:\program files\norton internet security\engine\16.0.0.125\ccSvcHst.exe [?]

S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-4-2 38224]

S3 NAVENG;NAVENG;\??\c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20080829.024\naveng.sys --> c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20080829.024\NAVENG.SYS [?]

S3 NAVEX15;NAVEX15;\??\c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20080829.024\navex15.sys --> c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20080829.024\NAVEX15.SYS [?]

S3 RSUSBSTOR;RTS5121.Sys Realtek USB Card Reader;c:\windows\system32\drivers\rts5121.sys --> c:\windows\system32\drivers\RTS5121.sys [?]

S3 Rts516xIR;Realtek IR Driver;c:\windows\system32\drivers\rts516xir.sys --> c:\windows\system32\drivers\Rts516xIR.sys [?]

=============== Created Last 30 ================

2011-04-02 13:58 524,222 a------- c:\windows\system32\PerfStringBackup.TMP

2011-04-02 11:02 38,224 a---h--- c:\windows\system32\drivers\mbamswissarmy.sys

2011-03-28 17:53 4,224 a---h--- c:\windows\system32\beep.sys

==================== Find3M ====================

2011-02-09 09:53 270,848 a---h--- c:\windows\system32\sbe.dll

2011-02-09 09:53 186,880 a---h--- c:\windows\system32\encdec.dll

2011-02-09 09:53 270,848 ----h--- c:\windows\system32\dllcache\sbe.dll

2011-02-09 09:53 186,880 ----h--- c:\windows\system32\dllcache\encdec.dll

2011-02-02 03:58 2,067,456 a---h--- c:\windows\system32\mstscax.dll

2011-02-02 03:58 2,067,456 ----h--- c:\windows\system32\dllcache\lhmstscx.dll

2011-01-27 07:57 677,888 a---h--- c:\windows\system32\mstsc.exe

2011-01-27 07:57 677,888 ----h--- c:\windows\system32\dllcache\lhmstsc.exe

2011-01-21 10:44 439,296 a---h--- c:\windows\system32\shimgvw.dll

2011-01-21 10:44 8,462,336 ----h--- c:\windows\system32\dllcache\shell32.dll

2011-01-21 10:44 439,296 ----h--- c:\windows\system32\dllcache\shimgvw.dll

2011-01-07 10:09 290,048 a---h--- c:\windows\system32\atmfd.dll

2011-01-07 10:09 290,048 ----h--- c:\windows\system32\dllcache\atmfd.dll

2008-06-24 21:17 32,768 ac-sh--- c:\windows\system32\config\systemprofile\local settings\application data\microsoft\feeds cache\index.dat

2009-09-25 16:54 32,768 ac-sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009092520090926\index.dat

2010-03-10 16:05 32,768 ac-sh--- c:\windows\temp\cookies\index.dat

2010-03-10 16:05 32,768 ac-sh--- c:\windows\temp\history\history.ie5\index.dat

2010-03-10 16:05 49,152 ac-sh--- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 14:39:30.01 ===============

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c:\documents and settings\all users\application data\nQGlolukEsmR.exe

Delete that file.

Don'T reboot.

Next:

Vista and Windows 7 users:

1. These tools MUST be run from the executable. (.exe) every time you run them

2. With Admin Rights (Right click, choose "Run as Administrator")

Download ComboFix from one of these locations:

Link 1

Link 2 If using this link, Right Click and select Save As.

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs
  • Double click on ComboFix.exe & follow the prompts.
    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.
    Note: If you have XP SP3, use the XP SP2 package.
    If Vista or Windows 7, skip the Recovery Console part
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

RC1.png

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

RC2-1.png

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.

2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.

3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.

4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please do not attach the scan results from Combofx. Use copy/paste.

Also please describe how your computer behaves at the moment.

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I waited for the txt file to pop up but it didn't. I went into c:/combofix and grabbed it there. HD seems to be being hit a lot - but otherwise seems to be working ok? I haven't tried installing MBAM or anything else until I hear back from you.

ComboFix 11-04-02.01 - Kelsey Richards 04/02/2011 14:58:19.1.2 - x86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.544 [GMT -4:00]

Running from: C:\Documents and Settings\Kelsey Richards\Desktop\ComboFix.exe

AV: AntiVir Desktop *Disabled/Outdated* {AD166499-45F9-482A-A743-FDD3350758C7}

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

C:\Documents and Settings\Kelsey Richards\Desktop\Windows Repair.lnk

C:\Documents and Settings\Kelsey Richards\Start Menu\Programs\Windows Repair

C:\Documents and Settings\Kelsey Richards\Start Menu\Programs\Windows Repair\Uninstall Windows Repair.lnk

C:\Documents and Settings\Kelsey Richards\Start Menu\Programs\Windows Repair\Windows Repair.lnk

C:\Program Files\HP\HPBTWD.exe

C:\WINDOWS\Downloaded Program Files\f3initialsetup1.0.1.1.inf

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.

-------\Legacy_MYWEBSEARCHSERVICE

((((((((((((((((((((((((( Files Created from 2011-03-02 to 2011-04-02 )))))))))))))))))))))))))))))))

2011-04-02 17:58:17 . 2011-04-02 18:39:27 524222 ----a-w- C:\WINDOWS\system32\PerfStringBackup.TMP

2011-04-02 15:02:17 . 2010-12-20 22:09:00 38224 ---ha-w- C:\WINDOWS\system32\drivers\mbamswissarmy.sys

2011-03-30 01:51:32 . 2011-03-30 01:51:33 -------- d--h--w- C:\Documents and Settings\Administrator

2011-03-28 21:53:05 . 2008-04-15 12:00:00 4224 ---ha-w- C:\WINDOWS\system32\beep.sys

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

2011-02-09 13:53:52 . 2011-02-09 13:53:52 270848 ---ha-w- C:\WINDOWS\system32\sbe.dll

2011-02-09 13:53:52 . 2011-02-09 13:53:52 186880 ---ha-w- C:\WINDOWS\system32\encdec.dll

2011-02-02 07:58:35 . 2011-02-02 07:58:35 2067456 ---ha-w- C:\WINDOWS\system32\mstscax.dll

2011-01-27 11:57:06 . 2011-01-27 11:57:06 677888 ---ha-w- C:\WINDOWS\system32\mstsc.exe

2011-01-21 14:44:37 . 2011-01-21 14:44:37 439296 ---ha-w- C:\WINDOWS\system32\shimgvw.dll

2011-01-07 14:09:02 . 2011-01-07 14:09:02 290048 ---ha-w- C:\WINDOWS\system32\atmfd.dll

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Search Protection"="C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe" [2009-02-23 13:05:34 111856]

"ooVoo.exe"="C:\program files\oovoo\oovoo.exe" [2010-06-10 15:31:38 18702520]

"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2010-04-01 16:28:36 2010864]

"Skype"="C:\Program Files\Skype\Phone\Skype.exe" [2010-12-03 21:46:34 14944136]

"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2008-04-15 12:00:00 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2008-02-15 21:46:46 135168]

"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2008-02-15 21:46:46 159744]

"Persistence"="C:\WINDOWS\system32\igfxpers.exe" [2008-02-15 21:46:18 131072]

"AESTFltr"="C:\WINDOWS\system32\AESTFltr.exe" [2009-02-18 21:41:56 737280]

"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2009-01-16 02:40:16 1418536]

"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-12-03 09:34:24 35184]

"HP Mobile Broadband"="c:\SWsetup\HPQWWAN\HPMobileBroadband.exe" [2009-01-09 23:15:30 455224]

"Syncables"="C:\Program Files\syncables\syncables desktop\Syncables.exe" [2009-04-02 08:51:00 173360]

"Microsoft Default Manager"="c:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2009-02-06 23:03:24 224616]

"hpWirelessAssistant"="C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2008-04-15 21:51:00 488752]

"SunJavaUpdateSched"="C:\Program Files\Java\jre6\bin\jusched.exe" [2009-07-25 09:23:12 149280]

"avgnt"="C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" [2009-03-02 17:08:47 209153]

C:\Documents and Settings\Kelsey Richards\Start Menu\Programs\Startup\

OneNote 2007 Screen Clipper and Launcher.lnk - C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]

"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "C:\Program Files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 14:13:36 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]

2009-09-03 19:21:42 548352 ---ha-w- C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]

@="Driver"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"%windir%\\system32\\sessmgr.exe"=

"C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=

"C:\\Program Files\\syncables\\syncables desktop\\jre\\bin\\javaw.exe"=

"C:\\Program Files\\ooVoo\\ooVoo.exe"=

"C:\\Program Files\\Skype\\Phone\\Skype.exe"=

"C:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]

"443:TCP"= 443:TCP:ooVoo TCP port 443

"443:UDP"= 443:UDP:ooVoo UDP port 443

"37674:TCP"= 37674:TCP:ooVoo TCP port 37674

"37674:UDP"= 37674:UDP:ooVoo UDP port 37674

"37675:UDP"= 37675:UDP:ooVoo UDP port 37675

R0 SahdIa32;HDD Filter Driver;C:\WINDOWS\system32\drivers\SahdIa32.sys [6/14/2009 3:38:49 PM 21488]

R0 SaibIa32;Volume Filter Driver;C:\WINDOWS\system32\drivers\SaibIa32.sys [6/14/2009 3:38:49 PM 15856]

R0 SysCow;SysCow;C:\WINDOWS\system32\drivers\syscow32x.sys [9/25/2008 1:09:40 AM 103792]

R1 SaibVd32;Virtual Disk Driver;C:\WINDOWS\system32\drivers\SaibVd32.sys [6/14/2009 3:38:49 PM 25584]

R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv.sys [2/17/2010 11:25:50 AM 12872]

R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS [2/17/2010 11:15:58 AM 66632]

R2 9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269;Roxio SAIB Service;C:\Program Files\Roxio\BackOnTrack\Disaster Recovery\SaibSVC.exe [12/12/2008 1:46:22 AM 125424]

R2 AntiVirSchedulerService;Avira AntiVir Scheduler;C:\Program Files\Avira\AntiVir Desktop\sched.exe [9/25/2009 9:30:32 AM 108289]

R2 BOTService;BOTService;C:\Program Files\Roxio\BackOnTrack\Instant Restore\BOTService.exe [3/19/2009 3:04:38 PM 203248]

R3 AESTAud;AE Audio Service;C:\WINDOWS\system32\drivers\AESTAud.sys [6/14/2009 3:28:49 PM 113664]

R3 L1c;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller;C:\WINDOWS\system32\drivers\l1c51x86.sys [3/2/2009 5:03:48 PM 38912]

R3 ManyCam;ManyCam Virtual Webcam, WDM Video Capture Driver;C:\WINDOWS\system32\drivers\ManyCam.sys [1/14/2008 6:06:32 AM 21632]

R3 SASENUM;SASENUM;C:\Program Files\SUPERAntiSpyware\SASENUM.SYS [2/17/2010 11:15:58 AM 12872]

S2 Norton Internet Security;Norton Internet Security;"C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe" /s "Norton Internet Security" /m "C:\Program Files\Norton Internet Security\Engine\16.0.0.125\diMaster.dll" /prefetch:1 --> C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe [?]

S3 MBAMSwissArmy;MBAMSwissArmy;C:\WINDOWS\system32\drivers\mbamswissarmy.sys [4/2/2011 11:02:17 AM 38224]

S3 RSUSBSTOR;RTS5121.Sys Realtek USB Card Reader;C:\WINDOWS\system32\Drivers\RTS5121.sys --> C:\WINDOWS\system32\Drivers\RTS5121.sys [?]

S3 Rts516xIR;Realtek IR Driver;C:\WINDOWS\system32\DRIVERS\Rts516xIR.sys --> C:\WINDOWS\system32\DRIVERS\Rts516xIR.sys [?]

Contents of the 'Scheduled Tasks' folder

2011-04-02 C:\WINDOWS\Tasks\BackOnTrack Instant Restore Idle.job

- C:\Program Files\Roxio\BackOnTrack\Instant Restore\RstIdle.exe [2009-03-19 19:05:10 . 2009-03-19 19:05:10]

------- Supplementary Scan -------

uStart Page = hxxp://www.google.com/

mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html

uInternet Connection Wizard,ShellNext = https://register.hp.com/servlet/WebReg.servlets.ProdReg1Servlet?appID=java_wreg_wreg_genpg&product_name=Compaq%20Mini%20110c-1000&PROD_SERIAL_ID=CNU9351Z89&PURCH_DT_MONTH=09&PURCH_DT_DAY=25&PURCH_DT_YEAR=2009&gwCountry=US&language=EN&prodOS=011

uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com

IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

- - - - ORPHANS REMOVED - - - -

WebBrowser-{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - (no file)

HKCU-Run-Weather - C:\Program Files\AWS\WeatherBug\Weather.exe

HKCU-Run-nQGlolukEsmR - C:\Documents and Settings\All Users\Application Data\nQGlolukEsmR.exe

HKLM-Run-SysTrayApp - %ProgramFiles%\IDT\WDM\sttray.exe

HKLM-Run-HP BTW Detect Program - C:\Program Files\HP\HPBTWD.exe

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2011-04-02 15:11:41

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Norton Internet Security]

"ImagePath"="\"C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"C:\Program Files\Norton Internet Security\Engine\16.0.0.125\diMaster.dll\" /prefetch:1"

--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@C:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

@="C:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

@Denied: (A 2) (Everyone)

@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(544)

C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

C:\WINDOWS\system32\WININET.dll

- - - - - - - > 'explorer.exe'(2960)

C:\WINDOWS\system32\WININET.dll

C:\WINDOWS\system32\webcheck.dll

C:\WINDOWS\system32\IEFRAME.dll

C:\WINDOWS\system32\WPDShServiceObj.dll

C:\WINDOWS\system32\PortableDeviceTypes.dll

C:\WINDOWS\system32\PortableDeviceApi.dll

------------------------ Other Running Processes ------------------------

c:\program files\idt\wdm\STacSV.exe

C:\Program Files\Avira\AntiVir Desktop\avguard.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\IDT\WDM\sttray.exe

C:\Program Files\syncables\syncables desktop\jre\bin\javaw.exe

C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

C:\Program Files\syncables\syncables desktop\MigoMapi.exe

C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe

C:\Program Files\Java\jre6\bin\jucheck.exe

**************************************************************************

Completion time: 2011-04-02 15:17:44 - machine was rebooted

ComboFix-quarantined-files.txt 2011-04-02 19:17:38

Pre-Run: 2,489,466,880 bytes free

Post-Run: 2,661,879,808 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS

[operating systems]

C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

UnsupportedDebug="do not select this" /debug

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

- - End Of File - - 294167AE62EE9C499F6EAFB964706154

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The following will implement some cleanup procedures as well as reset System Restore points:

For XP:

  • Click START run
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the /, it needs to be there.

For Vista / Windows 7

  • Click START Search
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the /, it needs to be there.

If you used DeFogger

To re-enable your Emulation drivers, double click DeFogger to run the tool.

  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK

IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_enable which will appear on your desktop.

Your Emulation drivers are now re-enabled.

Now download and run MBAM

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Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
    MBAM.PNG
  • When the scan is complete, click OK, then Show Results to view the results.
  • mbam1.png
  • Then click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.

Also please describe how your computer behaves at the moment.

Please don't attach the scans / logs, use "copy/paste".

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I ran 2 scans. First full scan - had a reg key item hit which MBAM said it removed and required a restart. I restarted, checked for updates and ran another scan but a quick one this time. That came back clean. Results of full then quick pasted below.

FULL SCAN

Malwarebytes' Anti-Malware 1.50.1.1100

www.malwarebytes.org

Database version: 6248

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

4/2/2011 4:57:44 PM

mbam-log-2011-04-02 (16-57-44).txt

Scan type: Full scan (C:\|)

Objects scanned: 270545

Time elapsed: 1 hour(s), 1 minute(s), 18 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 1

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuLogoff (PUM.Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

QUICK SCAN

Malwarebytes' Anti-Malware 1.50.1.1100

www.malwarebytes.org

Database version: 6249

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

4/2/2011 5:19:57 PM

mbam-log-2011-04-02 (17-19-57).txt

Scan type: Quick scan

Objects scanned: 154601

Time elapsed: 4 minute(s), 54 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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So I think this means we're good. I know you guys probably hear this a lot, but THANK YOU SO MUCH for your help. I said to my daughter this just proves that there are good people out there b/c you wonder sometimes. Obviously I could not have done this without your help.

You guys are great. I did buy MBAB for my laptop (FWIW) and I have you "liked" on FB - always mention MBAM to anyone that ever having a problem.

Have a good weekend!!

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Here's my usual all clean post

To be on the safe side, I would also change all my passwords.

This infection appears to have been cleaned, but as the malware could be configured to run any program a remote attacker requires, it's impossible to be 100% sure that any machine is clean.

Log looks good :D

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    1. From within Internet Explorer click on the Tools menu and then click on Options.
    2. Click once on the Security tab
    3. Click once on the Internet icon so it becomes highlighted.
    4. Click once on the Custom Level button.
    5. Change the Download signed ActiveX controls to Prompt
    6. Change the Download unsigned ActiveX controls to Disable
    7. Change the Initialize and script ActiveX controls not marked as safe to Disable
    8. Change the Installation of desktop items to Prompt
    9. Change the Launching programs and files in an IFRAME to Prompt
    10. Change the Navigate sub-frames across different domains to Prompt
    11. When all these settings have been made, click on the OK button.
    12. If it prompts you as to whether or not you want to save the settings, press the Yes button.
    13. Next press the Apply button and then the OK to exit the Internet Properties page.

    [*]Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week

    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

    [*]Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.

    Without a firewall your computer is succeptible to being hacked and taken over.

    I am very serious about this and see it happen almost every day with my clients.

    Simply using a Firewall in its default configuration can lower your risk greatly.

    [*] WOT , Web of Trust, As 'Googling' is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:

    Green to go

    Yellow for caution

    Red to stop

    WOT has an addon available for both Firefox and IE.

    [*] JAVA Click this link and click on the Free JAVA Download

    [*]Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.

    This will ensure your computer has always the latest security updates available installed on your computer.

    If there are new updates to install, install them immediately, reboot your computer, and revisit the site

    until there are no more critical updates.

Only run one Anti-Virus and Firewall program.

I would suggest you read:

PC Safety and Security--What Do I Need?.

How to Prevent Malware:

The full version of Malwarebytes' Anti-Malware could have helped protect your computer against this threat.

We use different ways of protecting your computer(s):

  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention

Save yourself the hassle and get protected.

Great job thumbup.gif

You're more than welcome.

Glad we were able to help

Peace be with you wavey.gif

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