Malwarebytes Crashing Attempting To Scan Adobe

[jrwdisc]

ok so my computer has been acting weird for a while, i have Spyware doc, and ccleaner, malwarebytes, everything was fine until malwarebytes started crashing during scans. basically it starts out fine then about a minute or so into the scan this pops up:

c:\Program

Files\Adobe\Acrobat.com\assets\icons\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\

then it scans for a few more seconds and finally crashes, i am in no way a computer person, any help is majorly appreciated but please use layman's terms, thank you in advance!!!

here is my Combofix log:

ComboFix 11-04-01.01 - Jared 04/01/2011 23:54:08.1.2 - x86

Microsoft

[screen317]

Hi and welcome to Malwarebytes.

Next, please run a free online scan with the ESET Online Scanner

Note: You will need to use Internet Explorer for this scan.

1. Tick the box next to YES, I accept the Terms of Use.
   
2. Click Start
   
3. When asked, allow the ActiveX control to install
   
4. Click Start
   
5. Make sure that the options Remove found threats and the option Scan unwanted applications is checked
   
6. Click Scan
   Wait for the scan to finish
   
7. Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
   
8. Copy and paste that log as a reply to this topic
   

Next, download my Security Check from here or here.

• Save it to your Desktop.
  
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.
  

-screen317

[jrwdisc]

Hi and welcome to Malwarebytes.

Next, please run a free online scan with the ESET Online Scanner

Note: You will need to use Internet Explorer for this scan.

1. Tick the box next to YES, I accept the Terms of Use.
   
2. Click Start
   
3. When asked, allow the ActiveX control to install
   
4. Click Start
   
5. Make sure that the options Remove found threats and the option Scan unwanted applications is checked
   
6. Click Scan
   Wait for the scan to finish
   
7. Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
   
8. Copy and paste that log as a reply to this topic
   

Next, download my Security Check from here or here.

• Save it to your Desktop.
  
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.
  

-screen317

----------------------------------------------------------------------------------------------------------------------------------------------------------------

ESET LOG.TXT

ESETSmartInstaller@High as downloader log:

all ok

# version=7

# OnlineScannerApp.exe=1.0.0.1

# OnlineScanner.ocx=1.0.0.6425

# api_version=3.0.2

# EOSSerial=f5a8992b27c8b24c8fbc2f7c7f244591

# end=finished

# remove_checked=true

# archives_checked=true

# unwanted_checked=true

# unsafe_checked=false

# antistealth_checked=true

# utc_time=2011-04-05 12:50:05

# local_time=2011-04-04 08:50:05 (-0500, Eastern Daylight Time)

# country="United States"

# lang=1033

# osver=6.0.6002 NT Service Pack 2

# compatibility_mode=2560 16777215 100 0 0 0 0 0

# compatibility_mode=5892 16776574 100 100 0 138556128 0 0

# compatibility_mode=8192 67108863 100 0 0 0 0 0

# scanned=446908

# found=2

# cleaned=2

# scan_time=16005

C:\Documents and Settings\Jared\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\52\4f8b4374-1042fa3a multiple threats (deleted - quarantined) 00000000000000000000000000000000 C

C:\Documents and Settings\Jared\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\63\536bf2ff-27dcdd18 multiple threats (deleted - quarantined) 00000000000000000000000000000000 C

---------------------------------------------------------------------------------------------------------------------------------------------------------------

Checkup.txt

Results of screen317's Security Check version 0.99.10

Windows Vista Service Pack 2 (UAC is enabled)

Internet Explorer 8

``````````````````````````````

Antivirus/Firewall Check:

Windows Firewall Enabled!

WMI entry may not exist for antivirus; attempting automatic update.

```````````````````````````````

Anti-malware/Other Utilities Check:

Spyware Doctor

CCleaner

Java 6 Update 24

Java 6 Update 3

Out of date Java installed!

Adobe Flash Player 10.1.85.3

````````````````````````````````

Process Check:

objlist.exe by Laurent

ThreatFire TFService.exe

``````````End of Log````````````

[screen317]

Hi,

Please run DDS again and this time post attach.txt for me.

[jrwdisc]

Hi,

Please run DDS again and this time post attach.txt for me.

Sorry to be ignorant but what exactly is DDS? nothing that i have run yet has been called that?

[jrwdisc]

figured out the DDS u hadnt asked me to do that before so i didnt

heres the .txt log

.

DDS (Ver_11-03-05.01) - NTFSx86

Run by Jared at 10:06:48.86 on Thu 04/07/2011

Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_24

Microsoft

[screen317]

Hi,

Sorry about that.

Please reboot to Safe Mode (tap the F8 key just before Windows starts to load and select the Safe Mode option from the menu).

Try a Quick Scan with MBAM and see if it completes successfully.

[jrwdisc]

Same results in safe mode and regular mode, the quick scan goes thru shows no infected files but the full scan keeps crashing........

[screen317]

Hi,

My apologies for the extended delay. Do you still need help?

[jrwdisc]

NO worries i ended up having to do a clean install for some other issues that i was having (VISTA BLOWS!!!!!) and have since been able to re-install MWB and have been running it with no further issues, i appreciate the help!

[screen317]

Great, thanks for letting us know.

[screen317]

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