alicez Posted December 4, 2008 ID:37825 Share Posted December 4, 2008 Just finished MBAM scan on my WinXPsp3 notebook and got following notice:Files Infected:C:\Documents and Settings\Owner\GoToAssist_phone__317_en.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.I've run the MBAM scan on this notebook before and didn't get this notice.To be on the safe site, I deleted the .exe file.Did I do right?Alice Is this False/Posite Link to post Share on other sites More sharing options...
Raid Posted December 4, 2008 ID:37846 Share Posted December 4, 2008 Would you mind restoring the file from quarantine and sending it touploads.malwarebytes.orgOr.. You could temporarily restore it and then use the /developer switch and post that log and I'd be able to determine if it's a false positive. And if it is, we can get it removed. Link to post Share on other sites More sharing options...
Guest EPCDOCTOR Posted December 4, 2008 ID:37862 Share Posted December 4, 2008 I have the same detection coming from GoToMyPC .... with the file name gotomypc_437.exe and I have uploaded it to the site above. Link to post Share on other sites More sharing options...
warysoul Posted December 4, 2008 ID:37894 Share Posted December 4, 2008 I also have GoToAssist on my computer and I believe it to be an application Dell support techs use to remotely control your computer for diagnosis and repair. Have either of you had Dell tech support assistance via remote control? Link to post Share on other sites More sharing options...
nosirrah Posted December 4, 2008 ID:37895 Share Posted December 4, 2008 These should be fixed in the next update . Link to post Share on other sites More sharing options...
nosirrah Posted December 4, 2008 ID:37899 Share Posted December 4, 2008 Everyone that was having these FPs , please update and scan again , they all should be resolved now . Link to post Share on other sites More sharing options...
alicez Posted December 4, 2008 Author ID:37913 Share Posted December 4, 2008 What should I do now? I never had dell. All my WinXP PCs are Gateway.Should I leave it in Quarantine? Should I restore it?Is it a required file? Link to post Share on other sites More sharing options...
Raid Posted December 4, 2008 ID:37934 Share Posted December 4, 2008 You may restore it if you'd like. GotomyPC is a remote assistance tool. Link to post Share on other sites More sharing options...
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