vista security 2011

[lymbm]

I have been infected with vista security 2011 virus it will not let me open up any programs I have gone to safe mode and still can not open up my malware it ask what program I want to use to open it. I can get onto the internet and into my e-mail I can open up documents on my computer just cannot open any programs I can download but cannot install so am not able to run any antivirus at all. Please help

lymbm

[Maniac]

Hello lymbm! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

• The process of cleaning your system may take some time, so please be patient.
  
• Follow my instructions step by step if there is a problem somewhere, stop and tell me.
  
• Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  
• Instructions that I give are for your system only!
  
• If you don't know or can't understand something please ask.
  
• Do not install or uninstall any software or hardware, while work on.
  
• Keep me informed about any changes.
  
• Post all of your log files, don't attach them.

Download DDS and save it to your desktop from here, here or here

Double click dds to run the tool.

• When done, DDS will open two (2) logs:
  1. DDS.txt
     
  2. Attach.txt
     

  [*]Save both reports to your desktop. Post them back to your topic.

[lymbm]

how do I post it

[Maniac]

Copy and then paste it.

[lymbm]

ok I think I did this right sorry if not

.

DDS (Ver_11-03-05.01) - NTFS_AMD64

Run by Lynnette at 17:55:13.43 on 29/03/2011

Internet Explorer: 8.0.6001.19019

Microsoft

[Maniac]

Step 1

Going over your logs I noticed that you have BitComet installed.

• Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs.
  
• They are a security risk which can make your computer susceptible to a smorgasbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites.
  
• Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users.
  
• The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications.

It is pretty much certain that if you continue to use P2P programs, you will get infected again.

I would recommend that you uninstall BitComet, however that choice is up to you. If you choose to remove these programs, you can do so via Start > Control Panel > Add/Remove Programs.

If you wish to keep it, please do not use it until your computer is cleaned.

Step 2

Please, uninstall the following applications:

1. Conduit Engine
   

You can read, how to do this here:

• Windows XP
  
• Windows Vista
  
• Windows 7
  

Step 3

Please download and run the following tool to help allow other programs to run. (courtesy of BleepingComputer.com)

There are seven different versions. If one of them won't run then download and try to run the other one.

Vista and Windows 7 users need to right-click and choose Run as Administrator

You only need to get one of them to run, not all of them.

1. rkill.exe
   
2. rkill.com
   
3. rkill.scr
   
4. eXplorer.exe - This renamed copy may trigger an alert from MBAM. It can be ignored and is safe.
   
5. iExplore.exe
   
6. WiNlOgOn.exe
   
7. uSeRiNiT.exe
   

Once you've gotten one of them to run then try to immediately run the following:

• Launch Malwarebytes' Anti-Malware
  
• Go to Update" tab and select Check for Updates.
  
• Go to Scanner tab and select Perform Quick Scan, then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• Copy&Paste the entire report in your next reply.
  

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

In your next reply, please post the following logs:

1. Malwarebytes' Anti-Malware log
   
2. a new fresh DDS log only
   

[lymbm]

I can not unistall Conduit Engine. I have tried in safe mode as well. It is not on my search bar anywhere that I can see but it is in my programs when I go to unistall programs. Everytime I try to unistall it ask for permission and then nothing else happens.

Should I carry on with step 3 or is there something eles I should try.

Thanks for your help

lymbm

[lymbm]

Ok so you have probally noticed I am not to computer smart. I have 4 teenage boys who also use this so am not even sure what half this stuff on here is. I have deleted bit commit still cannot delete conduit engine. could not get any of the 7 tools to open and run but I did go to my Malwarebytes and right clicked and ran as administrater and it opened all of my other programs would open this way as well. I updated Malwarebytes and did a quick scan after it was done restarted the computer my programs are all opening up now but the computer still seems really slow. Ran a new DDS log. Thanks again for your help

Here are the logs you asked for

Malwarebytes' Anti-Malware 1.50.1.1100

www.malwarebytes.org

Database version: 6218

Windows 6.0.6002 Service Pack 2

Internet Explorer 8.0.6001.19019

30/03/2011 12:50:45 PM

mbam-log-2011-03-30 (12-50-45).txt

Scan type: Quick scan

Objects scanned: 173585

Time elapsed: 6 minute(s), 31 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 1

Registry Data Items Infected: 1

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

HKEY_CLASSES_ROOT\.exe\shell\open\command\(default) (Hijack.ExeFile) -> Value: (default) -> Quarantined and deleted successfully.

Registry Data Items Infected:

HKEY_CLASSES_ROOT\exefile\shell\open\command\(default) (Broken.OpenCommand) -> Bad: ("C:\Users\Lynnette\AppData\Local\lom.exe" -a "%1" %*) Good: ("%1" %*) -> Quarantined and deleted successfully.

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

.

DDS (Ver_11-03-05.01) - NTFS_AMD64

Run by Lynnette at 12:56:12.23 on 30/03/2011

Internet Explorer: 8.0.6001.19019

Microsoft

[Maniac]

Everything again in regular mode.

[lymbm]

Hope this is what you wanted still cannot unistall conduit engine

Malwarebytes' Anti-Malware 1.50.1.1100

www.malwarebytes.org

Database version: 6218

Windows 6.0.6002 Service Pack 2

Internet Explorer 8.0.6001.19019

30/03/2011 8:36:45 PM

mbam-log-2011-03-30 (20-36-45).txt

Scan type: Quick scan

Objects scanned: 173827

Time elapsed: 5 minute(s), 30 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

.

DDS (Ver_11-03-05.01) - NTFS_AMD64

Run by Lynnette at 21:20:20.76 on 30/03/2011

Internet Explorer: 8.0.6001.19019

Microsoft

[Maniac]

**Note: If you need more detailed information, please visit the web page of ComboFix in BleepingComputer. **

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by me or another helper.

Please download ComboFix from

Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

1. 
   
2. If you are using Firefox, make sure that your download settings are as follows:
   
   • 
     
   • Open Tools -> Options -> Main tab
     
   • Set to Always ask me where to Save the files.
     

[*]During the download, rename Combofix to Combo-Fix as follows:

[*]It is important you rename Combofix during the download, but not after.

[*]Please do not rename Combofix to other names, but only to the one indicated.

[*]Close any open browsers.

[*]Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

-------------------------------------------------------------

• 
  
• Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause unpredictable results.
  
• Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  

  -----------------------------------------------------------

  
  

• 
  
• Close any open browsers.
  
• WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  
• Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  
• If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
  

-----------------------------------------------------------

[*]Double click on combo-Fix.exe & follow the prompts.

[*]When finished, it will produce a report for you.

[*]Please post the C:\Combo-Fix.txt for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

[lymbm]

Here is the combo fix log

ComboFix 11-03-31.05 - Lynnette 01/04/2011 10:08:31.1.4 - x64

Microsoft

[Maniac]

How are things now?

[lymbm]

I can not turn on my bit defender automatic update and it wont update when I tell it to it just freezes up

It still is operating really slow

[Maniac]

ESET Online Scanner

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however may need to disable your current installed Anti-Virus, how to do so can be read here.

• Please go here then click on:
  
• Select the option YES, I accept the Terms of Use then click on:
  
• When prompted allow the Add-On/Active X to install.
  
• Now click on Advanced Settings and select the following:
  

• • Remove found threats
    
  • Scan archives
    
  • Scan for potentially unwanted applications
    
  • Scan for potentially unsafe applications
    
  • Enable Anti-Stealth Technology

[*]Now click on:

[*]The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.

When completed the Online Scan will begin automatically.

[*]Do not touch either the Mouse or keyboard during the scan otherwise it may stall.

[*]When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!

[*]Now click on:

[*]Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.

[*]Copy and paste that log as a reply to this topic.

-

Note: Do not forget to re-enable your AntiC0-Virus application after running the above scan!

[LDTate]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!