mbam error

[dave1510]

Hi,

I am running Mbam pro on my netbook.

Normally it's fine, but either it or Avast5 found a "nasty". It wanted to reboot and run a boot scan - which it has done and found 0 infections in the boot sector.

However, now Mbam wont run as it says there ios a missing file.

I have attached a screen dump of the error.

Please can someone tell me how to recover the auto function of Mbam.

Hope this has worked OK

Dave

[Mainard]

Hello dave1510,

Please do the following:

• Download and run mbam-clean.exe from here
  
• It will ask to restart your computer, please allow it to do so very important
  
• After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
  
  • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    
  • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
    Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.
    

[dave1510]

Hi,

Thanks for all that.

I have gone through it all , and it seems OK at present.

Thanks again - Dave

[Mainard]

You are quite welcome Dave! Glad that you have all working now

If you have any other issues questions arise please do not hesitate to ask.

Thank you very much!