Maik96 Posted March 28, 2011 ID:406406 Share Posted March 28, 2011 Hello there,I am using a programme named "speedcommander". Whenever I try to access any of my network drives using "speedcommander", my system crashes (Blue Screen).It does not crash when I disable marwarebyte from starting with windows.From the forum at the speedcommander folks there are several reports with the same issue.Anyone has any experience/solution to this (very annoying) problem?Thanks so much in advanceMaikP.S. I am using Speedcommander Version 13.50.6400 and Malwarebytes licensens version 1.50.1.1100 with windows xp prof. 5.1.2600 SP3 Build 2600 Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted March 28, 2011 Root Admin ID:406559 Share Posted March 28, 2011 Try adding the executable for the program to the Ignore List tab in MBAM and see if the issue still remains.What Anti-Virus are you using as well? Have you setup file and folder exclusions in your AV as well for MBAM? Link to post Share on other sites More sharing options...
Maik96 Posted March 29, 2011 Author ID:406705 Share Posted March 29, 2011 Try adding the executable for the program to the Ignore List tab in MBAM and see if the issue still remains.What Anti-Virus are you using as well? Have you setup file and folder exclusions in your AV as well for MBAM?I added the executable for speedcommander to the ignore list in MBAM but the issue still remainsI am using Avira AntiVir Premium and have now included MBAM.exe to the ignore list thereWhich folder should I incluse there? All of malwarebyte?BestMaik Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted March 31, 2011 Root Admin ID:408204 Share Posted March 31, 2011 I'm sorry but I'm not aware of anyone using said program so I don't have any specific knowledge about the program. Maybe you can seek assistance from their support department to see if maybe they've seen this issue before. Link to post Share on other sites More sharing options...
Maik96 Posted March 31, 2011 Author ID:408277 Share Posted March 31, 2011 That Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted March 31, 2011 Root Admin ID:408691 Share Posted March 31, 2011 I have sent email to see if the QA department can try to duplicate the issue but I cannot promise. There are millions of software applications on the Web and we certainly do not have the manpower to test against every possible software combination out there.Thank you for your patience. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted April 26, 2011 Root Admin ID:421354 Share Posted April 26, 2011 QA unable to duplicate either at this time. Closing post. Link to post Share on other sites More sharing options...
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