help

[kubepug]

hi included is the required files

i have some kind of virus ect on my pc i used the restore to an earlier date option and now it wont let me restore again create a restore point or undo the restore

malware removal found 3 problems on my pc but its still there...help

ark.txt

[Elise]

Hello ,

And My name is Elise and I'll be glad to help you with your computer problems.

I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

• The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  
• Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  
• The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  
• Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
  

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications.

-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.

Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.scr
    
  • DDS.pif
    

  [*]Double click on the DDS icon, allow it to run.

  [*]A small box will open, with an explaination about the tool. No input is needed, the scan is running.

  [*]Notepad will open with the results.

  [*]Follow the instructions that pop up for posting the results.

  [*]Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

Please Download Rootkit Unhooker Save it to your desktop.

• Now double-click on RKUnhookerLE.exe to run it.
  
• Click the Report tab, then click Scan.
  
• Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  
• Wait till the scanner has finished and then click File, Save Report.
  
• Save the report somewhere where you can find it. Click Close.
  

Copy the entire contents of the report and paste it in a reply here.

Note - if you get the following warning, just ignore: "Rootkit Unhooker has detected a parasite inside itself!

It is recommended to remove parasite, okay?"

Click on Cancel, then Accept.

-------------------------------------------------------------

In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply

• A detailed description of your problems
• A new DDS log (don't forget attach.txt)
• RKU log

Thanks and again sorry for the delay.

[kubepug]

DDS (Ver_11-03-05.01) - NTFSx86

Run by Preferred Customer at 10:51:54.82 on Wed 03/30/2011

Internet Explorer: 8.0.6001.18702

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.256.95 [GMT -4:00]

.

AV: Panda Cloud Antivirus *Enabled/Updated* {5AD27692-540A-464E-B625-78275FA38393}

.

============== Running Processes ===============

.

C:\WINDOWS\system32\svchost -k DcomLaunch

C:\WINDOWS\system32\svchost -k rpcss

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\WINDOWS\system32\svchost.exe -k NetworkService

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Microsoft Application Virtualization Client\sftvsa.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

C:\Program Files\Microsoft Application Virtualization Client\sftlist.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\SOUNDMAN.EXE

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE

C:\WINDOWS\System32\alg.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Documents and Settings\Preferred Customer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Preferred Customer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\Documents and Settings\Preferred Customer\My Documents\Downloads\dds (1).scr

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/

BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [Google Update] "c:\documents and settings\preferred customer\local settings\application data\google\update\GoogleUpdate.exe" /c

uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10n_ActiveX.exe -update activex

mRun: [soundMan] SOUNDMAN.EXE

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRun: [iObit Security 360] "c:\program files\iobit\iobit security 360\IS360tray.exe" /autostart

IE: &Search - http://tbedits.mywebsearch.com/one-toolbaredits/menusearch.jhtml?s=100000428&p=Z1xdm038YYca&si=&a=2FD1895E-2713-40A8-9601-AC7FD8170228&n=2011030705

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000

IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

Trusted Zone: clonewarsadventures.com

Trusted Zone: freerealms.com

Trusted Zone: soe.com

Trusted Zone: sony.com

DPF: {000F1EA4-5E08-4564-A29B-29076F63A37A} - hxxp://launch.soe.com/plugin/web/SOEWebInstaller.cab

DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - hxxp://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.10.115.cab

DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scanner/sources/en/scan8/oscan8.cab

DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6770.cab

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1009866742781

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

DPF: {E6F480FC-BD44-4CBA-B74A-89AF7842937D} - hxxp://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_cyri_4.3.1.0.cab

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

.

============= SERVICES / DRIVERS ===============

.

R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\drivers\dtsoftbus01.sys [2011-2-13 218688]

R1 PSINKNC;PSINKNC;c:\windows\system32\drivers\PSINKNC.sys [2010-6-17 129992]

R2 cvhsvc;Client Virtualization Handler;c:\program files\common files\microsoft shared\virtualization handler\CVHSVC.EXE [2010-2-28 821664]

R2 EAPPkt;Realtek EAPPkt Protocol;c:\windows\system32\drivers\EAPPkt.sys [2002-1-1 38144]

R2 PSINAflt;PSINAflt;c:\windows\system32\drivers\PSINAflt.sys [2010-5-27 141384]

R2 PSINFile;PSINFile;c:\windows\system32\drivers\PSINFile.sys [2010-7-21 97096]

R2 PSINProc;PSINProc;c:\windows\system32\drivers\PSINProc.sys [2010-4-30 111624]

R2 PSINProt;PSINProt;c:\windows\system32\drivers\PSINProt.sys [2010-7-21 112456]

R2 sftlist;Application Virtualization Client;c:\program files\microsoft application virtualization client\sftlist.exe [2010-4-24 483688]

R3 Sftfs;Sftfs;c:\windows\system32\drivers\Sftfsxp.sys [2009-12-2 554344]

R3 Sftplay;Sftplay;c:\windows\system32\drivers\Sftplayxp.sys [2009-12-2 211432]

R3 Sftredir;Sftredir;c:\windows\system32\drivers\Sftredirxp.sys [2009-12-2 20584]

R3 Sftvol;Sftvol;c:\windows\system32\drivers\Sftvolxp.sys [2009-12-2 18280]

R3 sftvsa;Application Virtualization Service Agent;c:\program files\microsoft application virtualization client\sftvsa.exe [2010-4-24 209768]

S2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2005-12-18 14336]

S2 IS360service;IS360service;c:\program files\iobit\iobit security 360\is360srv.exe [2002-1-1 312152]

S2 NanoServiceMain;Panda Cloud Antivirus Service;"c:\program files\panda security\panda cloud antivirus\psanhost.exe" --> c:\program files\panda security\panda cloud antivirus\PSANHost.exe [?]

S3 EverestDriver;Lavalys EVEREST Kernel Driver;\??\f:\everest ue\kerneld.wnt --> f:\everest ue\kerneld.wnt [?]

S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service --> c:\windows\system32\GameMon.des -service [?]

S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]

S3 RkPavproc1;RkPavproc1;c:\windows\system32\drivers\RkPavproc1.sys [2010-11-23 17544]

S3 XDva382;XDva382;\??\c:\windows\system32\xdva382.sys --> c:\windows\system32\XDva382.sys [?]

.

=============== Created Last 30 ================

.

2011-03-29 09:53:28 0 ----a-w- c:\windows\system32\sho24F.tmp

2011-03-23 21:06:56 0 ----a-w- c:\windows\system32\sho9D.tmp

2011-03-19 17:57:02 0 ----a-w- c:\windows\system32\sho4C.tmp

2011-03-17 13:39:55 0 ----a-w- c:\windows\system32\sho93.tmp

2011-03-17 12:21:18 0 ----a-w- c:\windows\system32\shoCB.tmp

2011-03-15 14:31:19 -------- d-----w- c:\docume~1\prefer~1\applic~1\IObit

2011-03-15 14:31:18 -------- d-----w- c:\program files\IObit

2011-03-14 19:52:37 -------- d-----w- c:\windows\pss

2011-03-14 19:28:20 -------- d-----w- c:\docume~1\prefer~1\locals~1\applic~1\Deployment

2011-03-12 18:32:04 -------- d-----w- c:\program files\MSECache

2011-03-10 16:58:15 -------- d-----w- c:\docume~1\prefer~1\locals~1\applic~1\Tific

2011-03-10 16:57:25 -------- d-----w- c:\docume~1\prefer~1\applic~1\Tific

2011-03-07 23:38:27 165376 ----a-w- c:\windows\system32\unrar.dll

2011-03-07 23:38:19 -------- d-----w- c:\program files\K-Lite Codec Pack

2011-03-07 16:39:11 -------- d-----w- c:\docume~1\prefer~1\locals~1\applic~1\PackageAware

2011-03-07 10:27:56 -------- d-----w- c:\program files\FilmFanaticEI

2011-03-04 06:01:59 -------- d-----w- c:\docume~1\alluse~1\applic~1\MGS

2011-03-04 05:57:20 -------- d-----w- C:\Microgaming

2011-03-04 05:45:53 73728 ----a-w- c:\windows\system32\javacpl.cpl

2011-03-02 19:47:33 -------- d-----w- c:\program files\Retrogamer_2zEI

2011-03-01 01:19:57 205824 ----a-w- c:\windows\pw32a.dll

.

==================== Find3M ====================

.

2011-03-04 05:45:26 472808 ----a-w- c:\windows\system32\deployJava1.dll

2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll

2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll

2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll

2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe

2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll

2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll

2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys

.

============= FINISH: 10:52:53.71 ===============

RkU Version: 3.8.388.590, Type LE (SR2)

==============================================

OS Name: Windows XP

Version 5.1.2600 (Service Pack 3)

Number of processors #1

==============================================

>Drivers

==============================================

0x804D7000 C:\WINDOWS\system32\ntoskrnl.exe 2192768 bytes (Microsoft Corporation, NT Kernel & System)

0x804D7000 PnpManager 2192768 bytes

0x804D7000 RAW 2192768 bytes

0x804D7000 WMIxWDM 2192768 bytes

0xBF800000 Win32k 1855488 bytes

0xBF800000 C:\WINDOWS\System32\win32k.sys 1855488 bytes (Microsoft Corporation, Multi-User Win32 Driver)

0xF923E000 C:\WINDOWS\system32\drivers\ALCXWDM.SYS 647168 bytes (Avance Logic, Inc., Avance AC'97 Audio Driver (WDM))

0xF9704000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)

0xED827000 C:\WINDOWS\system32\DRIVERS\Sftfsxp.sys 548864 bytes (Microsoft Corporation, Microsoft Application Virtualization File System)

0xF9194000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)

0xBF012000 C:\WINDOWS\System32\ati2dvaa.dll 380928 bytes (ATI Technologies Inc., ATI RAGE 128 WindowsNT Display Driver)

0xF2916000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)

0xED6FC000 C:\WINDOWS\system32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver)

0xF9397000 C:\WINDOWS\system32\DRIVERS\ati2mtaa.sys 327680 bytes (ATI Technologies Inc., ATI RAGE 128 Miniport Driver)

0xF9337000 C:\WINDOWS\system32\DRIVERS\rtl8185.sys 311296 bytes (Realtek Semiconductor Corporation , Realtek RTL8185 NDIS5.1 miniport driver)

0xBF06F000 C:\WINDOWS\System32\ATMFD.DLL 290816 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)

0xEE246000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)

0xF9159000 C:\WINDOWS\system32\DRIVERS\dtsoftbus01.sys 241664 bytes (DT Soft Ltd, DAEMON Tools Virtual Bus Driver)

0xED754000 C:\WINDOWS\system32\DRIVERS\Sftplayxp.sys 208896 bytes (Microsoft Corporation, Microsoft Application Virtualization SystemGuard)

0xF9822000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)

0xEDA80000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)

0xF96D7000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)

0xF28EE000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)

0xF2805000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)

0xF921A000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))

0xF9313000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)

0xF92DC000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)

0xF28C2000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)

0xEDB70000 C:\WINDOWS\system32\DRIVERS\PSINAflt.sys 135168 bytes (Panda Security, S.L., PSINAflt Filter Driver for XP32)

0x806EF000 ACPI_HAL 131840 bytes

0x806EF000 C:\WINDOWS\system32\hal.dll 131840 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)

0xF97BA000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)

0xF97F2000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)

0xF28A3000 C:\WINDOWS\system32\DRIVERS\psinknc.sys 126976 bytes (Panda Security, S.L., PSINKNC Kernel Controller for XP32)

0xF96BD000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)

0xEDB25000 C:\WINDOWS\system32\DRIVERS\PSINProc.sys 106496 bytes (Panda Security, S.L., PSINProc Filter Driver for XP32)

0xEDB56000 C:\WINDOWS\system32\DRIVERS\PSINProt.sys 106496 bytes (Panda Security, S.L., PSINProt for XP32)

0xF97DA000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)

0xEDC91000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes

0xF9791000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)

0xF9203000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))

0xEDB3F000 C:\WINDOWS\system32\DRIVERS\PSINFile.sys 94208 bytes (Panda Security, S.L., PSINFile Filter Driver for XP32)

0xEDA43000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)

0xF92FF000 C:\WINDOWS\system32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)

0xF9383000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)

0xF296F000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)

0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)

0xF97A8000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)

0xF9811000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)

0xF91F2000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)

0xEFA4B000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)

0xF99D1000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)

0xF99B1000 C:\WINDOWS\system32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)

0xF99F1000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)

0xF99E1000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)

0xEFACB000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)

0xF6F6C000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)

0xF98B1000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)

0xF9A01000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)

0xF9891000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)

0xF9A21000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)

0xF99A1000 C:\WINDOWS\system32\DRIVERS\bcm4sbxp.sys 45056 bytes (Broadcom Corporation, Broadcom Corporation NDIS 5.1 ethernet driver)

0xF6CFB000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)

0xF99C1000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)

0xF9881000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)

0xF9A11000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)

0xF9991000 C:\WINDOWS\system32\DRIVERS\amdk7.sys 40960 bytes (Microsoft Corporation, Processor Device Driver)

0xF2A9E000 C:\WINDOWS\system32\DRIVERS\EAPPkt.sys 40960 bytes (Realtek, Realtek EAPPkt Protocol Driver)

0xF9871000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)

0xF9911000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)

0xF9A41000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)

0xF98A1000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)

0xF2701000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)

0xF9A31000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)

0xEDDDD000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)

0xF6CEB000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)

0xF6D9E000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)

0xF9C69000 C:\WINDOWS\system32\DRIVERS\usbccgp.sys 32768 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)

0xF9B59000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)

0xF9B61000 C:\WINDOWS\system32\DRIVERS\fdc.sys 28672 bytes (Microsoft Corporation, Floppy Disk Controller Driver)

0xF6DB6000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)

0xF9C51000 C:\DOCUME~1\PREFER~1\LOCALS~1\Temp\mbr.sys 28672 bytes

0xF9AF1000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)

0xF9B81000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)

0xF9B89000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)

0xF9B51000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)

0xF6DAE000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)

0xF299A000 C:\WINDOWS\system32\DRIVERS\AegisP.sys 20480 bytes (Meetinghouse Data Communications, IEEE 802.1X Protocol Driver)

0xF9B41000 C:\WINDOWS\system32\DRIVERS\flpydisk.sys 20480 bytes (Microsoft Corporation, Floppy Driver)

0xF6DA6000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)

0xF9AF9000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)

0xF9B71000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)

0xF9B79000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)

0xF9B69000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)

0xEE470000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)

0xF2A06000 C:\WINDOWS\system32\DRIVERS\kbdhid.sys 16384 bytes (Microsoft Corporation, HID Mouse Filter Driver)

0xF9403000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)

0xEEE08000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)

0xF9D55000 C:\WINDOWS\system32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator)

0xED67C000 C:\WINDOWS\system32\DRIVERS\Sftredirxp.sys 16384 bytes (Microsoft Corporation, Microsoft Application Virtualization SystemGuard)

0xF9C81000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)

0xEE33C000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)

0xF9D59000 C:\WINDOWS\system32\DRIVERS\gameenum.sys 12288 bytes (Microsoft Corporation, Game Port Enumerator)

0xF27ED000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)

0xF21FB000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)

0xF9D69000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)

0xF4BA9000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)

0xF27E1000 C:\WINDOWS\system32\DRIVERS\Sftvolxp.sys 12288 bytes (Microsoft Corporation, Microsoft Application Virtualization Volume Manager)

0xF9DFF000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)

0xF9DF9000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes

0xF9DFD000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)

0xF9D71000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)

0xF9E01000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)

0xF9E0D000 C:\WINDOWS\System32\Drivers\ParVdm.SYS 8192 bytes (Microsoft Corporation, VDM Parallel Driver)

0xF9E03000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)

0xF9D9F000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)

0xF9DEF000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)

0xF9D75000 viaide.sys 8192 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)

0xF9D73000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)

0xF9F20000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)

0xF9F3F000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)

0xF9FB3000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)

0xF9FC0000 C:\WINDOWS\System32\Drivers\PQNTDrv.SYS 4096 bytes (PowerQuest Corporation, PowerQuest Boot Mode Driver.)

==============================================

>Stealth

==============================================

Hello ,

And My name is Elise and I'll be glad to help you with your computer problems.

I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

• The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  
• Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  
• The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  
• Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
  

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications.

-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.

Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.scr
    
  • DDS.pif
    

  [*]Double click on the DDS icon, allow it to run.

  [*]A small box will open, with an explaination about the tool. No input is needed, the scan is running.

  [*]Notepad will open with the results.

  [*]Follow the instructions that pop up for posting the results.

  [*]Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

Please Download Rootkit Unhooker Save it to your desktop.

• Now double-click on RKUnhookerLE.exe to run it.
  
• Click the Report tab, then click Scan.
  
• Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  
• Wait till the scanner has finished and then click File, Save Report.
  
• Save the report somewhere where you can find it. Click Close.
  

Copy the entire contents of the report and paste it in a reply here.

Note - if you get the following warning, just ignore: "Rootkit Unhooker has detected a parasite inside itself!

It is recommended to remove parasite, okay?"

Click on Cancel, then Accept.

-------------------------------------------------------------

In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply

• A detailed description of your problems
• A new DDS log (don't forget attach.txt)
• RKU log

Thanks and again sorry for the delay.

Attach.zip

[Elise]

Hello again,

COMBOFIX

---------------

Please download ComboFix from one of these locations:

• 
  

Bleepingcomputer
ForoSpyware

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  
• Double click on Combofix.exe and follow the prompts.
  
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  

**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\Combofix.txt in your next reply.

[kubepug]

i think it might be gone now, i did have a problem running combo because it was saying i had panda antivirus running but i uninstalled that awhile ago ,but i got some help from the panda site and got rid of it

Hello again,

COMBOFIX

---------------

Please download ComboFix from one of these locations:

• 
  

Bleepingcomputer
ForoSpyware

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  
• Double click on Combofix.exe and follow the prompts.
  
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  

**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\Combofix.txt in your next reply.

ComboFix.txt

[Elise]

At this point how are things running and what problems do you still have left?

[screen317]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!