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xp antivirus 2011 Problem


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The family computer has the xp antivirus 2011. On my daughters profile I was not able to run MB or even get on the internet with Firefox or IE. I logged off and logged on to my profile and ran MB. See log

Malwarebytes' Anti-Malware 1.50.1.1100

www.malwarebytes.org

Database version: 6188

Windows 5.1.2600 Service Pack 3

Internet Explorer 7.0.5730.13

3/27/2011 10:28:59 PM

mbam-log-2011-03-27 (22-28-59).txt

Scan type: Quick scan

Objects scanned: 178907

Time elapsed: 6 minute(s), 19 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 3

Folders Infected: 0

Files Infected: 2

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:

(No malicious items detected)

Files Infected:

c:\documents and settings\Mia\local settings\application data\agy.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

c:\documents and settings\Mia\local settings\application data\dlx.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

When I restarted PC I logged into my daughters profile & nothing runs. I try to start MB the "Open With" dialogue box opens. I trry to run firefox, same thing.

Also I get an alert that automatic updates is off, but I am not able to turn it on. I tried to run windows update and get this message:

The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem.

Hope you can help.

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Hello ,

And :welcome: My name is Elise and I'll be glad to help you with your computer problems.

I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications.

-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.

Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:

  • Download DDS by sUBs from one of the following links. Save it to your desktop.

    [*]Double click on the DDS icon, allow it to run.

    [*]A small box will open, with an explaination about the tool. No input is needed, the scan is running.

    [*]Notepad will open with the results.

    [*]Follow the instructions that pop up for posting the results.

    [*]Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

Please Download Rootkit Unhooker Save it to your desktop.

  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.

Copy the entire contents of the report and paste it in a reply here.

Note - if you get the following warning, just ignore: "Rootkit Unhooker has detected a parasite inside itself!

It is recommended to remove parasite, okay?"

Click on Cancel, then Accept.

-------------------------------------------------------------

In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply

  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)
  • RKU log

Thanks and again sorry for the delay.

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Elise

Reports below:

DDS Report

.

DDS (Ver_11-03-05.01) - NTFSx86

Run by Ralph at 18:19:26.26 on Mon 03/28/2011

Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_23

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3062.2489 [GMT -4:00]

.

AV: Symantec Endpoint Protection *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}

FW: Symantec Endpoint Protection *Disabled*

.

============== Running Processes ===============

.

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe

svchost.exe

svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\LEXPPS.EXE

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

F:\mias stuff\Elements 9 Organizer\PhotoshopElementsFileAgent.exe

C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\Program Files\Dell\Media Experience\DMXLauncher.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe

F:\adobe\Acrobat\Acrotray.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Ralph\Desktop\dds.pif

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.dell4me.com/myway

uDefault_Page_URL = hxxp://www.dell4me.com/myway

uInternet Connection Wizard,ShellNext = hxxp://www.dell4me.com/myway

BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll

BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll

BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll

TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File

TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"

mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe

mRun: [updateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r

mRun: [dla] c:\windows\system32\dla\tfswctrl.exe

mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"

mRun: [Dell AIO Printer A920] "c:\program files\dell aio printer a920\dlbkbmgr.exe"

mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide

mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\logitech webcam software\LWS.exe" /hide

mRun: [Adobe Acrobat Speed Launcher] "f:\adobe\acrobat\Acrobat_sl.exe"

mRun: [<NO NAME>]

mRun: [Acrobat Assistant 8.0] "f:\adobe\acrobat\Acrotray.exe"

mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"

mRun: [QuickTime Task] "f:\mias stuff\downloads\QTTask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe

IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000

IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1287797477359

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab

DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL

Notify: igfxcui - igfxsrvc.dll

AppInit_DLLs: acaptuser32.dll

SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\window~4\MpShHook.dll

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\docume~1\ralph\applic~1\mozilla\firefox\profiles\ysd10n3s.default\

FF - prefs.js: browser.startup.homepage - hxxp://andrewsullivan.theatlantic.com/

FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll

FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll

FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

FF - plugin: f:\mias stuff\downloads\plugins\npqtplugin.dll

FF - plugin: f:\mias stuff\downloads\plugins\npqtplugin2.dll

FF - plugin: f:\mias stuff\downloads\plugins\npqtplugin3.dll

FF - plugin: f:\mias stuff\downloads\plugins\npqtplugin4.dll

FF - plugin: f:\mias stuff\downloads\plugins\npqtplugin5.dll

FF - plugin: f:\mias stuff\downloads\plugins\npqtplugin6.dll

FF - plugin: f:\mias stuff\downloads\plugins\npqtplugin7.dll

FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}

FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff

.

============= SERVICES / DRIVERS ===============

.

R2 AdobeActiveFileMonitor9.0;Adobe Active File Monitor V9;f:\mias stuff\elements 9 organizer\PhotoshopElementsFileAgent.exe [2010-9-6 169408]

R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2010-1-25 108392]

R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2010-1-25 108392]

R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2010-4-23 1831024]

R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-10-22 102448]

R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20110327.001\NAVENG.SYS [2011-3-27 86008]

R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20110327.001\NAVEX15.SYS [2011-3-27 1360760]

S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-11-4 136176]

S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2009-12-2 23888]

S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]

S3 Normandy;Normandy SR2; [x]

S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2010-12-20 34064]

.

=============== Created Last 30 ================

.

2011-03-28 22:18:59 -------- d--h--w- c:\windows\PIF

2011-03-28 22:06:48 -------- d-----w- c:\docume~1\ralph\locals~1\applic~1\Google

2011-03-27 20:07:49 6792528 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\windows defender\definition updates\{47a5d248-4549-468b-b926-965574469385}\mpengine.dll

2011-03-04 03:52:08 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys

2011-03-04 03:52:08 107368 ----a-w- c:\windows\system32\GEARAspi.dll

2011-03-04 03:50:39 -------- d-----w- c:\program files\iPod

2011-03-04 03:50:33 -------- d-----w- c:\program files\iTunes

2011-03-04 03:40:07 -------- d-----w- c:\program files\Bonjour

.

==================== Find3M ====================

.

2011-02-18 21:36:58 4184352 ----a-w- c:\windows\system32\usbaaplrc.dll

2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll

2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll

2011-02-02 22:11:20 222080 ------w- c:\windows\system32\MpSigStub.exe

2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll

2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe

2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll

2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll

2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys

.

============= FINISH: 18:20:16.42 ===============

Attach Report

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_11-03-05.01)

.

Microsoft Windows XP Home Edition

Boot Device: \Device\HarddiskVolume2

Install Date: 10/22/2010 7:16:19 PM

System Uptime: 3/28/2011 5:56:49 PM (1 hours ago)

.

Motherboard: Dell Inc. | | 0M3918

Processor: Intel® Pentium® 4 CPU 2.80GHz | Microprocessor | 2793/800mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 34 GiB total, 12.006 GiB free.

D: is CDROM ()

E: is CDROM ()

F: is FIXED (FAT32) - 233 GiB total, 127.524 GiB free.

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP143: 2/9/2011 11:27:14 PM - System Checkpoint

RP144: 2/10/2011 3:30:43 PM - Installed Adobe Photoshop Elements 9.

RP145: 2/11/2011 2:21:48 AM - Software Distribution Service 3.0

RP146: 2/12/2011 2:27:54 AM - System Checkpoint

RP147: 2/13/2011 3:27:51 AM - System Checkpoint

RP148: 2/14/2011 4:27:58 AM - System Checkpoint

RP149: 2/15/2011 2:21:40 AM - Software Distribution Service 3.0

RP150: 2/15/2011 3:00:33 AM - Software Distribution Service 3.0

RP151: 2/16/2011 3:52:35 AM - System Checkpoint

RP152: 2/17/2011 4:07:19 AM - System Checkpoint

RP153: 2/18/2011 1:30:37 AM - Software Distribution Service 3.0

RP154: 2/19/2011 8:36:53 AM - System Checkpoint

RP155: 2/21/2011 3:11:37 PM - System Checkpoint

RP156: 2/22/2011 1:59:57 AM - Software Distribution Service 3.0

RP157: 2/23/2011 4:12:35 PM - System Checkpoint

RP158: 2/24/2011 4:24:31 PM - System Checkpoint

RP159: 2/25/2011 2:40:05 PM - Software Distribution Service 3.0

RP160: 2/25/2011 3:19:39 PM - Software Distribution Service 3.0

RP161: 2/26/2011 8:11:04 PM - System Checkpoint

RP162: 2/27/2011 9:10:56 PM - System Checkpoint

RP163: 3/1/2011 2:31:39 PM - Software Distribution Service 3.0

RP164: 3/1/2011 4:31:01 PM - Windows Defender Checkpoint

RP165: 3/2/2011 9:14:24 PM - System Checkpoint

RP166: 3/3/2011 10:21:49 PM - Removed iTunes

RP167: 3/3/2011 10:50:19 PM - Installed iTunes

RP168: 3/4/2011 2:19:41 AM - Software Distribution Service 3.0

RP169: 3/5/2011 10:51:57 AM - System Checkpoint

RP170: 3/6/2011 1:40:02 PM - System Checkpoint

RP171: 3/8/2011 4:01:31 PM - Software Distribution Service 3.0

RP172: 3/9/2011 4:42:25 PM - System Checkpoint

RP173: 3/9/2011 11:17:47 PM - Software Distribution Service 3.0

RP174: 3/11/2011 2:58:10 PM - System Checkpoint

RP175: 3/11/2011 3:03:05 PM - Software Distribution Service 3.0

RP176: 3/13/2011 12:03:10 PM - System Checkpoint

RP177: 3/13/2011 12:09:52 PM - Windows Defender Checkpoint

RP178: 3/14/2011 2:44:20 PM - System Checkpoint

RP179: 3/15/2011 3:31:27 PM - Software Distribution Service 3.0

RP180: 3/16/2011 6:18:11 PM - System Checkpoint

RP181: 3/18/2011 1:55:44 AM - Software Distribution Service 3.0

RP182: 3/18/2011 3:00:26 AM - Software Distribution Service 3.0

RP183: 3/19/2011 1:25:43 PM - System Checkpoint

RP184: 3/21/2011 5:05:17 PM - System Checkpoint

RP185: 3/22/2011 2:50:04 PM - Software Distribution Service 3.0

RP186: 3/23/2011 11:21:50 PM - Software Distribution Service 3.0

RP187: 3/27/2011 4:07:33 PM - Software Distribution Service 3.0

RP188: 3/27/2011 10:14:08 PM - Windows Defender Checkpoint

.

==== Installed Programs ======================

.

ABBYY FineReader 5.0 Sprint

Adobe Acrobat - Reader 6.0.2 Update

Adobe Acrobat 9 Pro Extended - English, Fran

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Hello again, the external drive problem is most likely not malware related, Have you tried to run a disk check on it? If not, click Start > Computer, right click the drive and select Properties. Click the Tools tab and then click Check for errors now. Make sure both boxes are checked and click Start.

COMBOFIX

---------------

Please download ComboFix from one of these locations:


Bleepingcomputer
ForoSpyware

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Query_RC.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

RC_successful.gif

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\Combofix.txt in your next reply.

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Thanks for your help and I will wait for your next set of instructions.

Also the reference to the external drive (F=Drive) was that some programs are run from there. Microsoft Office was installed on the F-Drive. I didn't know if that would make a difference on where to look for the problems.

Pasted report below.

ComboFix Report

ComboFix 11-03-28.03 - Ralph 03/29/2011 6:01.1.2 - x86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3062.2507 [GMT -4:00]

Running from: c:\documents and settings\Ralph\Desktop\ComboFix.exe

AV: Symantec Endpoint Protection *Disabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}

FW: Symantec Endpoint Protection *Disabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\windows\system32\drivers\npf.sys

c:\windows\system32\Packet.dll

c:\windows\system32\pthreadVC.dll

c:\windows\system32\wpcap.dll

F:\Autorun.inf

.

.

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

-------\Service_NPF

.

.

((((((((((((((((((((((((( Files Created from 2011-02-28 to 2011-03-29 )))))))))))))))))))))))))))))))

.

.

2011-03-28 22:18 . 2011-03-28 22:18 -------- d--h--w- c:\windows\PIF

2011-03-28 22:06 . 2011-03-28 22:06 -------- d-----w- c:\documents and settings\Ralph\Local Settings\Application Data\Google

2011-03-28 21:43 . 2011-03-28 21:43 -------- d-----w- c:\documents and settings\Administrator

2011-03-27 20:07 . 2011-03-15 04:05 6792528 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Windows Defender\Definition Updates\{47A5D248-4549-468B-B926-965574469385}\mpengine.dll

2011-03-12 02:44 . 2011-03-12 02:44 -------- d-----w- c:\documents and settings\Mia\Application Data\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1

2011-03-04 03:52 . 2009-05-18 18:17 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys

2011-03-04 03:52 . 2008-04-17 17:12 107368 ----a-w- c:\windows\system32\GEARAspi.dll

2011-03-04 03:50 . 2011-03-04 03:50 -------- d-----w- c:\program files\iPod

2011-03-04 03:50 . 2011-03-04 03:52 -------- d-----w- c:\program files\iTunes

2011-03-04 03:40 . 2011-03-04 03:40 -------- d-----w- c:\program files\Bonjour

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2011-02-18 21:36 . 2010-10-25 23:55 41984 ----a-w- c:\windows\system32\drivers\usbaapl.sys

2011-02-18 21:36 . 2010-10-25 23:55 4184352 ----a-w- c:\windows\system32\usbaaplrc.dll

2011-02-11 06:54 . 2010-11-13 12:31 5943120 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll

2011-02-09 13:53 . 2004-08-04 11:00 270848 ----a-w- c:\windows\system32\sbe.dll

2011-02-09 13:53 . 2004-08-04 11:00 186880 ----a-w- c:\windows\system32\encdec.dll

2011-02-02 22:11 . 2010-11-13 12:31 222080 ------w- c:\windows\system32\MpSigStub.exe

2011-02-02 07:58 . 2004-08-04 11:00 2067456 ----a-w- c:\windows\system32\mstscax.dll

2011-01-27 11:57 . 2004-08-04 11:00 677888 ----a-w- c:\windows\system32\mstsc.exe

2011-01-21 14:44 . 2004-08-04 11:00 439296 ----a-w- c:\windows\system32\shimgvw.dll

2011-01-07 14:09 . 2004-08-04 11:00 290048 ----a-w- c:\windows\system32\atmfd.dll

2010-12-31 13:10 . 2004-08-04 11:00 1854976 ----a-w- c:\windows\system32\win32k.sys

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2004-05-06 155648]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2004-05-06 118784]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]

"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-08-24 57344]

"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2004-09-15 86016]

"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2004-01-07 110592]

"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-08-13 122939]

"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2010-01-25 115560]

"Dell AIO Printer A920"="c:\program files\Dell AIO Printer A920\dlbkbmgr.exe" [2003-05-03 270336]

"LogitechQuickCamRibbon"="c:\program files\Logitech\Logitech WebCam Software\LWS.exe" [2009-10-14 2793304]

"Adobe Acrobat Speed Launcher"="f:\adobe\Acrobat\Acrobat_sl.exe" [2008-06-12 37232]

"Acrobat Assistant 8.0"="f:\adobe\Acrobat\Acrotray.exe" [2008-06-12 640376]

"AdobeAAMUpdater-1.0"="c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2010-07-29 497648]

"QuickTime Task"="f:\mias stuff\Downloads\QTTask.exe" [2010-11-29 421888]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-03-02 421160]

.

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2004-12-11 24576]

McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\2.0.181\SSScheduler.exe [2010-1-15 255536]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]

"AppInit_DLLs"=c:\windows\SYSTEM32\acaptuser32.dll

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]

@="Service"

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]

@="Service"

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]

@="Service"

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]

@="Service"

.

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"DisableNotifications"= 1 (0x1)

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\Smc.exe"=

"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\SNAC.EXE"=

"c:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=

"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=

"c:\\Program Files\\America Online 9.0\\waol.exe"=

"c:\\WINDOWS\\SYSTEM32\\LEXPPS.EXE"=

"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=

"c:\\Program Files\\AIM\\aim.exe"=

"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=

"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

"c:\\Program Files\\Logitech\\Vid HD\\Vid.exe"=

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]

"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

.

R2 AdobeActiveFileMonitor9.0;Adobe Active File Monitor V9;f:\mias stuff\Elements 9 Organizer\PhotoshopElementsFileAgent.exe [9/6/2010 2:19 AM 169408]

R2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [11/3/2006 8:19 PM 13592]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [10/22/2010 5:48 PM 102448]

S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [11/4/2010 9:27 PM 136176]

S3 COH_Mon;COH_Mon;c:\windows\SYSTEM32\DRIVERS\COH_Mon.sys [12/2/2009 4:02 PM 23888]

S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\2.0.181\McCHSvc.exe [1/15/2010 8:49 AM 227232]

.

Contents of the 'Scheduled Tasks' folder

.

2011-03-18 c:\windows\Tasks\AdobeAAMUpdater-1.0-DHK63961-Mia.job

- c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\updaterstartuputility.exe [2010-07-29 06:25]

.

2011-03-29 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2010-11-05 01:27]

.

2011-03-28 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2010-11-05 01:27]

.

2011-03-29 c:\windows\Tasks\MP Scheduled Scan.job

- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-04 00:20]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.dell4me.com/myway

uInternet Connection Wizard,ShellNext = hxxp://www.dell4me.com/myway

IE: Append Link Target to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Append to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert Link Target to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office12\EXCEL.EXE/3000

FF - ProfilePath - c:\documents and settings\Ralph\Application Data\Mozilla\Firefox\Profiles\ysd10n3s.default\

FF - prefs.js: browser.startup.homepage - hxxp://andrewsullivan.theatlantic.com/

FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}

FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff

.

- - - - ORPHANS REMOVED - - - -

.

SafeBoot-Symantec Antvirus

.

.

.

**************************************************************************

.

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2011-03-29 06:12

Windows 5.1.2600 Service Pack 3 NTFS

.

scanning hidden processes ...

.

scanning hidden autostart entries ...

.

scanning hidden files ...

.

scan completed successfully

hidden files: 0

.

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

@Denied: (A 2) (Everyone)

@="IFlashBroker4"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

--------------------- DLLs Loaded Under Running Processes ---------------------

.

- - - - - - - > 'explorer.exe'(5280)

c:\windows\system32\WININET.dll

c:\windows\TEMP\logishrd\LVPrcInj01.dll

c:\windows\system32\ieframe.dll

.

------------------------ Other Running Processes ------------------------

.

c:\program files\Symantec\Symantec Endpoint Protection\Smc.exe

c:\program files\Common Files\Symantec Shared\ccSvcHst.exe

c:\windows\system32\LEXBCES.EXE

c:\windows\system32\LEXPPS.EXE

c:\progra~1\COMMON~1\AOL\ACS\AOLacsd.exe

c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

c:\program files\Bonjour\mDNSResponder.exe

c:\program files\Java\jre6\bin\jqs.exe

c:\program files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

c:\program files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

c:\windows\system32\wdfmgr.exe

c:\windows\system32\wscntfy.exe

c:\program files\Symantec\Symantec Endpoint Protection\SmcGui.exe

c:\program files\Dell AIO Printer A920\dlbkbmon.exe

c:\program files\Common Files\Logishrd\LQCVFX\COCIManager.exe

c:\program files\iPod\bin\iPodService.exe

.

**************************************************************************

.

Completion time: 2011-03-29 06:16:29 - machine was rebooted

ComboFix-quarantined-files.txt 2011-03-29 10:16

.

Pre-Run: 12,691,742,720 bytes free

Post-Run: 14,122,147,840 bytes free

.

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

UnsupportedDebug="do not select this" /debug

multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

.

- - End Of File - - AD867A53F4B7D876EB261ACEF3B554E4

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Lets have a closer look for the baddies in the userprofile with problems.

OTL

-----

Please download OTL from one of the following mirrors:

[*]Save it to your desktop.

[*]Double click on the otlDesktopIcon.png icon on your desktop.

[*]Click the "Scan All Users" checkbox.

[*]Push the Quick Scan button.

[*]Two reports will open, copy and paste them in a reply here:

  • OTListIt.txt <-- Will be opened
  • Extra.txt <-- Will be minimized

Post me only OTL.txt

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Not sure what you mean by:

"Two reports will open, copy and paste them in a reply here:

OTListIt.txt <-- Will be opened

Extra.txt <-- Will be minimized

Post me only OTL.txt"

So I will post OTL.txt here. If you need both let me know & I will post Extra.txt in next reply.

OTL.Txt

OTL logfile created on: 3/29/2011 6:24:37 PM - Run 1

OTL by OldTimer - Version 3.2.22.3 Folder = C:\Documents and Settings\Ralph\Desktop

Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation

Internet Explorer (Version = 7.0.5730.13)

Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 83.00% Memory free

5.00 Gb Paging File | 4.00 Gb Available in Paging File | 92.00% Paging File free

Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files

Drive C: | 34.44 Gb Total Space | 13.18 Gb Free Space | 38.26% Space Free | Partition Type: NTFS

Drive F: | 232.83 Gb Total Space | 127.52 Gb Free Space | 54.77% Space Free | Partition Type: FAT32

Computer Name: DHK63961 | User Name: Ralph | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: All users | Quick Scan

Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/03/29 18:23:21 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Ralph\Desktop\OTL.exe

PRC - [2011/03/17 03:15:04 | 001,004,088 | ---- | M] (Google Inc.) -- C:\Program Files\Google\Chrome\Application\chrome.exe

PRC - [2010/09/06 02:19:58 | 000,169,408 | ---- | M] (Adobe Systems Incorporated) -- F:\mias stuff\Elements 9 Organizer\PhotoshopElementsFileAgent.exe

PRC - [2010/04/23 00:46:02 | 001,831,024 | ---- | M] (Symantec Corporation) -- C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

PRC - [2010/04/16 21:06:38 | 001,881,368 | ---- | M] (Symantec Corporation) -- C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe

PRC - [2010/04/16 21:01:54 | 001,459,528 | ---- | M] (Symantec Corporation) -- C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe

PRC - [2010/01/25 15:35:56 | 000,115,560 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\ccApp.exe

PRC - [2010/01/25 15:35:30 | 000,108,392 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

PRC - [2010/01/15 08:49:20 | 000,255,536 | ---- | M] (McAfee, Inc.) -- C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe

PRC - [2009/10/07 02:47:34 | 000,154,136 | ---- | M] (Logitech Inc.) -- C:\Program Files\Common Files\logishrd\LVMVFM\LVPrcSrv.exe

PRC - [2008/06/12 02:25:18 | 000,037,232 | ---- | M] (Adobe Systems Incorporated) -- F:\adobe\Acrobat\acrobat_sl.exe

PRC - [2008/06/11 22:43:26 | 000,640,376 | ---- | M] (Adobe Systems Inc.) -- F:\adobe\Acrobat\acrotray.exe

PRC - [2008/04/13 20:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe

PRC - [2006/11/03 20:19:58 | 000,013,592 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Defender\MsMpEng.exe

PRC - [2004/09/15 03:01:00 | 000,086,016 | ---- | M] () -- C:\Program Files\Dell\Media Experience\DMXLauncher.exe

PRC - [2004/04/07 14:07:32 | 001,135,728 | ---- | M] (America Online, Inc.) -- C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe

PRC - [2004/01/07 03:01:00 | 000,110,592 | ---- | M] (Sonic Solutions) -- C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe

PRC - [2003/05/02 21:06:44 | 000,053,248 | ---- | M] (Dell Computer Corporation) -- C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe

PRC - [2003/05/02 20:46:04 | 000,270,336 | ---- | M] (Dell Computer Corporation) -- C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe

========== Modules (SafeList) ==========

MOD - [2011/03/29 18:23:21 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Ralph\Desktop\OTL.exe

MOD - [2010/08/23 12:12:02 | 001,054,208 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll

========== Win32 Services (SafeList) ==========

SRV - File not found [On_Demand | Stopped] -- -- (rpcapd) Remote Packet Capture Protocol v.0 (experimental)

SRV - File not found [Disabled | Stopped] -- -- (HidServ)

SRV - File not found [On_Demand | Stopped] -- -- (AppMgmt)

SRV - [2011/01/18 20:01:45 | 000,651,720 | ---- | M] (Macrovision Europe Ltd.) [On_Demand | Stopped] -- C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe -- (FLEXnet Licensing Service)

SRV - [2010/09/06 02:19:58 | 000,169,408 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- F:\mias stuff\Elements 9 Organizer\PhotoshopElementsFileAgent.exe -- (AdobeActiveFileMonitor9.0)

SRV - [2010/04/23 00:46:02 | 001,831,024 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe -- (Symantec AntiVirus)

SRV - [2010/04/16 21:06:38 | 001,881,368 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe -- (SmcService)

SRV - [2010/04/01 20:47:08 | 000,349,512 | ---- | M] (Symantec Corporation) [Disabled | Stopped] -- C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE -- (SNAC)

SRV - [2010/02/17 10:53:18 | 003,093,880 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- C:\Program Files\Symantec\LiveUpdate\LuComServer_3_3.EXE -- (LiveUpdate)

SRV - [2010/01/25 15:35:30 | 000,108,392 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe -- (ccSetMgr)

SRV - [2010/01/25 15:35:30 | 000,108,392 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe -- (ccEvtMgr)

SRV - [2010/01/15 08:49:20 | 000,227,232 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe -- (McComponentHostService)

SRV - [2009/10/07 02:47:34 | 000,154,136 | ---- | M] (Logitech Inc.) [Auto | Running] -- C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe -- (LVPrcSrv)

SRV - [2006/11/03 20:19:58 | 000,013,592 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MsMpEng.exe -- (WinDefend)

SRV - [2004/04/07 14:07:32 | 001,135,728 | ---- | M] (America Online, Inc.) [Auto | Running] -- C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe -- (AOL ACS)

========== Driver Services (SafeList) ==========

DRV - [2010/12/16 05:00:00 | 001,360,760 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\VirusDefs\20110328.038\NAVEX15.SYS -- (NAVEX15)

DRV - [2010/12/16 05:00:00 | 000,086,008 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\VirusDefs\20110328.038\NAVENG.SYS -- (NAVENG)

DRV - [2010/10/22 17:43:45 | 000,124,976 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\SYMEVENT.SYS -- (SymEvent)

DRV - [2010/10/18 04:00:00 | 000,371,248 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)

DRV - [2010/10/18 04:00:00 | 000,102,448 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)

DRV - [2010/09/10 22:32:20 | 000,167,936 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\wpshelper.sys -- (WpsHelper)

DRV - [2010/04/16 21:06:40 | 000,097,096 | ---- | M] (Symantec Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\SYSTEM32\Drivers\SysPlant.sys -- (SysPlant)

DRV - [2010/04/16 21:03:24 | 000,043,336 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\WPSDRVnt.sys -- (WPS)

DRV - [2010/03/08 12:59:14 | 000,320,944 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\srtspl.sys -- (SRTSPL)

DRV - [2010/03/08 12:59:14 | 000,283,184 | ---- | M] (Symantec Corporation) [File_System | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\srtsp.sys -- (SRTSP)

DRV - [2010/03/08 12:59:14 | 000,043,696 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\srtspx.sys -- (SRTSPX)

DRV - [2009/12/28 12:42:26 | 000,067,472 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\Teefer2.sys -- (Teefer2)

DRV - [2009/12/18 15:42:12 | 000,421,424 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys -- (SPBBCDrv)

DRV - [2009/12/02 16:02:10 | 000,023,888 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\COH_Mon.sys -- (COH_Mon)

DRV - [2009/10/07 02:46:36 | 000,025,752 | ---- | M] () [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\LVPr2Mon.sys -- (LVPr2Mon)

DRV - [2009/09/03 16:03:48 | 000,188,080 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\System32\Drivers\SYMTDI.SYS -- (SYMTDI)

DRV - [2009/09/03 16:03:48 | 000,026,416 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\Drivers\SYMREDRV.SYS -- (SYMREDRV)

DRV - [2009/04/30 19:01:34 | 000,265,496 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\lvrs.sys -- (LVRS)

DRV - [2009/04/30 18:55:56 | 002,687,512 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\LV302V32.SYS -- (PID_PEPI) Logitech QuickCam IM(PID_PEPI)

DRV - [2009/04/30 18:55:32 | 000,013,976 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\lv302af.sys -- (pepifilter)

DRV - [2008/04/13 14:53:09 | 000,040,320 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\nmnt.sys -- (nm)

DRV - [2003/11/17 17:59:20 | 000,212,224 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\HSFHWBS2.sys -- (HSFHWBS2)

DRV - [2003/11/17 17:58:02 | 000,680,704 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\HSF_CNXT.sys -- (winachsf)

DRV - [2003/11/17 17:56:26 | 001,042,432 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\HSF_DP.sys -- (HSF_DP)

DRV - [2003/01/10 18:13:04 | 000,033,588 | ---- | M] (America Online, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\wanatw4.sys -- (wanatw) WAN Miniport (ATW)

DRV - [2002/11/08 15:45:06 | 000,017,217 | ---- | M] (Dell Computer Corporation) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\omci.sys -- (omci)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm

IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway

IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,First Home Page = http://www.dell4me.com/myway

IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway

IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,First Home Page = http://www.dell4me.com/myway

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-4026196191-3336553544-1490517194-1006\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway

IE - HKU\S-1-5-21-4026196191-3336553544-1490517194-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://andrewsullivan.theatlantic.com/"

FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22

FF - prefs.js..extensions.enabledItems: jqs@sun.com:1.0

FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}:6.0.23

FF - HKLM\software\mozilla\Mozilla Firefox 3.6.16\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2011/03/24 14:47:55 | 000,000,000 | ---D | M]

FF - HKLM\software\mozilla\Mozilla Firefox 3.6.16\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2011/03/24 14:47:55 | 000,000,000 | ---D | M]

[2010/10/22 22:23:21 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Ralph\Application Data\Mozilla\Extensions

[2010/10/22 22:23:21 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Ralph\Application Data\Mozilla\Firefox\Profiles\ysd10n3s.default\extensions

[2011/03/27 22:23:07 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions

[2010/10/23 09:38:34 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}

[2011/01/29 08:06:40 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}

[2010/10/23 09:38:21 | 000,000,000 | ---D | M] (Java Quick Starter) -- C:\PROGRAM FILES\JAVA\JRE6\LIB\DEPLOY\JQS\FF

[2010/11/12 19:53:06 | 000,472,808 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\Mozilla Firefox\plugins\npdeployJava1.dll

O1 HOSTS File: ([2011/03/29 06:11:46 | 000,000,027 | ---- | M]) - C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts

O1 - Hosts: 127.0.0.1 localhost

O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)

O2 - BHO: (DriveLetterAccess) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\SYSTEM32\dla\tfswshx.dll (Sonic Solutions)

O2 - BHO: (Adobe PDF Conversion Toolbar Helper) - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)

O2 - BHO: (Skype Plug-In) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)

O2 - BHO: (SmartSelect Class) - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)

O3 - HKLM\..\Toolbar: (Adobe PDF) - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)

O3 - HKLM\..\Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - No CLSID value found.

O3 - HKU\S-1-5-21-4026196191-3336553544-1490517194-1006\..\Toolbar\WebBrowser: (Adobe PDF) - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)

O4 - HKLM..\Run: [Acrobat Assistant 8.0] F:\adobe\Acrobat\Acrotray.exe (Adobe Systems Inc.)

O4 - HKLM..\Run: [Adobe Acrobat Speed Launcher] F:\adobe\Acrobat\Acrobat_sl.exe (Adobe Systems Incorporated)

O4 - HKLM..\Run: [AdobeAAMUpdater-1.0] C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe (Adobe Systems Incorporated)

O4 - HKLM..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe (Symantec Corporation)

O4 - HKLM..\Run: [Dell AIO Printer A920] C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe (Dell Computer Corporation)

O4 - HKLM..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe ()

O4 - HKLM..\Run: [LogitechQuickCamRibbon] C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe ()

O4 - HKLM..\Run: [QuickTime Task] F:\mias stuff\Downloads\QTTask.exe (Apple Inc.)

O4 - HKLM..\Run: [updateManager] C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe (Sonic Solutions)

O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk = C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe (McAfee, Inc.)

O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0

O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323

O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863

O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323

O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863

O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145

O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145

O7 - HKU\S-1-5-21-4026196191-3336553544-1490517194-1006\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-21-4026196191-3336553544-1490517194-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323

O7 - HKU\S-1-5-21-4026196191-3336553544-1490517194-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863

O7 - HKU\S-1-5-21-4026196191-3336553544-1490517194-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0

O8 - Extra context menu item: Append Link Target to Existing PDF - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)

O8 - Extra context menu item: Append to Existing PDF - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)

O8 - Extra context menu item: Convert Link Target to Adobe PDF - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)

O8 - Extra context menu item: Convert to Adobe PDF - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)

O9 - Extra Button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)

O9 - Extra 'Tools' menuitem : Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)

O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1287797477359 (MUWebControl Class)

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab (Java Plug-in 1.6.0_23)

O16 - DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} http://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab (Reg Error: Key error.)

O16 - DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab (Java Plug-in 1.6.0_23)

O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab (Java Plug-in 1.6.0_23)

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1 71.252.0.12

O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)

O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)

O20 - AppInit_DLLs: (C:\WINDOWS\SYSTEM32\acaptuser32.dll) - C:\WINDOWS\SYSTEM32\acaptuser32.dll (Adobe Systems, Inc.)

O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)

O20 - Winlogon\Notify\igfxcui: DllName - igfxsrvc.dll - C:\WINDOWS\System32\igfxsrvc.dll (Intel Corporation)

O28 - HKLM ShellExecuteHooks: {091EB208-39DD-417D-A5DD-7E2C2D8FB9CB} - C:\Program Files\Windows Defender\MpShHook.dll (Microsoft Corporation)

O32 - HKLM CDRom: AutoRun - 1

O32 - AutoRun File - [2004/08/10 15:04:08 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]

O32 - AutoRun File - [2006/08/08 09:59:46 | 000,000,000 | ---D | M] - F:\autorun -- [ FAT32 ]

O34 - HKLM BootExecute: (autocheck autochk *) - File not found

O35 - HKLM\..comfile [open] -- "%1" %*

O35 - HKLM\..exefile [open] -- "%1" %*

O37 - HKLM\...com [@ = ComFile] -- "%1" %*

O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/03/29 18:23:19 | 000,580,608 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Ralph\Desktop\OTL.exe

[2011/03/29 06:29:37 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Ralph\Desktop\Clean Files

[2011/03/29 05:59:54 | 000,000,000 | RHSD | C] -- C:\cmdcons

[2011/03/29 05:57:03 | 000,212,480 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWXCACLS.exe

[2011/03/29 05:57:03 | 000,161,792 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWREG.exe

[2011/03/29 05:57:03 | 000,136,704 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWSC.exe

[2011/03/29 05:57:03 | 000,031,232 | ---- | C] (NirSoft) -- C:\WINDOWS\NIRCMD.exe

[2011/03/29 05:56:56 | 000,000,000 | ---D | C] -- C:\WINDOWS\ERDNT

[2011/03/29 05:56:42 | 000,000,000 | ---D | C] -- C:\Qoobox

[2011/03/28 18:18:59 | 000,000,000 | -H-D | C] -- C:\WINDOWS\PIF

[2011/03/28 18:06:48 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Ralph\Local Settings\Application Data\Google

[2011/03/03 23:52:14 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\iTunes

[2011/03/03 23:50:39 | 000,000,000 | ---D | C] -- C:\Program Files\iPod

[2011/03/03 23:50:33 | 000,000,000 | ---D | C] -- C:\Program Files\iTunes

[2011/03/03 23:46:45 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\QuickTime

[2011/03/03 23:40:07 | 000,000,000 | ---D | C] -- C:\Program Files\Bonjour

[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

[1 C:\*.tmp files -> C:\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2011/03/29 18:23:21 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Ralph\Desktop\OTL.exe

[2011/03/29 18:21:37 | 000,000,876 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job

[2011/03/29 18:16:48 | 000,000,330 | -H-- | M] () -- C:\WINDOWS\tasks\MP Scheduled Scan.job

[2011/03/29 18:13:33 | 000,002,048 | --S- | M] () -- C:\WINDOWS\BOOTSTAT.DAT

[2011/03/29 18:13:30 | 3210,891,264 | -HS- | M] () -- C:\hiberfil.sys

[2011/03/29 06:11:46 | 000,000,027 | ---- | M] () -- C:\WINDOWS\System32\drivers\ETC\hosts

[2011/03/29 06:00:02 | 000,000,327 | RHS- | M] () -- C:\BOOT.INI

[2011/03/28 18:37:00 | 000,000,880 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job

[2011/03/27 21:56:06 | 000,014,418 | -HS- | M] () -- C:\Documents and Settings\All Users\Application Data\553267k63bm64pjb5fy53rbeb

[2011/03/27 16:01:48 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\WPA.DBL

[2011/03/22 17:47:22 | 000,000,374 | ---- | M] () -- C:\WINDOWS\dellstat.ini

[2011/03/18 03:01:13 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK

[2011/03/18 02:00:00 | 000,000,338 | ---- | M] () -- C:\WINDOWS\tasks\AdobeAAMUpdater-1.0-DHK63961-Mia.job

[2011/03/13 12:42:56 | 000,272,576 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT

[2011/03/13 11:22:54 | 000,384,596 | ---- | M] () -- C:\WINDOWS\System32\PERFH009.DAT

[2011/03/13 11:22:54 | 000,054,280 | ---- | M] () -- C:\WINDOWS\System32\PERFC009.DAT

[2011/03/05 11:34:52 | 000,005,120 | ---- | M] () -- C:\Documents and Settings\Ralph\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini

[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

[1 C:\*.tmp files -> C:\*.tmp -> ]

========== Files Created - No Company Name ==========

[2011/03/29 06:00:02 | 000,000,211 | ---- | C] () -- C:\Boot.bak

[2011/03/29 05:59:59 | 000,260,272 | RHS- | C] () -- C:\cmldr

[2011/03/29 05:57:03 | 000,256,512 | ---- | C] () -- C:\WINDOWS\PEV.exe

[2011/03/29 05:57:03 | 000,098,816 | ---- | C] () -- C:\WINDOWS\sed.exe

[2011/03/29 05:57:03 | 000,089,088 | ---- | C] () -- C:\WINDOWS\MBR.exe

[2011/03/29 05:57:03 | 000,080,412 | ---- | C] () -- C:\WINDOWS\grep.exe

[2011/03/29 05:57:03 | 000,068,096 | ---- | C] () -- C:\WINDOWS\zip.exe

[2011/03/28 17:57:18 | 3210,891,264 | -HS- | C] () -- C:\hiberfil.sys

[2011/03/27 21:54:03 | 000,014,418 | -HS- | C] () -- C:\Documents and Settings\All Users\Application Data\553267k63bm64pjb5fy53rbeb

[2011/03/05 11:34:50 | 000,005,120 | ---- | C] () -- C:\Documents and Settings\Ralph\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini

[2011/01/06 19:35:05 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat

[2010/11/20 22:27:15 | 000,000,058 | ---- | C] () -- C:\WINDOWS\popcinfot.dat

[2010/11/20 22:27:15 | 000,000,000 | ---- | C] () -- C:\WINDOWS\popcreg.dat

[2010/11/04 21:28:39 | 000,000,056 | -H-- | C] () -- C:\WINDOWS\System32\ezsidmv.dat

[2010/10/28 20:27:28 | 000,000,041 | ---- | C] () -- C:\WINDOWS\lexstat.ini

[2010/10/25 20:23:29 | 000,056,708 | -H-- | C] () -- C:\WINDOWS\System32\mlfcache.dat

[2010/10/23 10:06:08 | 000,000,374 | ---- | C] () -- C:\WINDOWS\dellstat.ini

[2009/10/07 02:46:36 | 000,025,752 | ---- | C] () -- C:\WINDOWS\System32\drivers\LVPr2Mon.sys

[2009/10/07 02:23:08 | 000,013,584 | ---- | C] () -- C:\WINDOWS\System32\drivers\iKeyLFT2.dll

[2009/04/30 22:39:36 | 000,082,289 | ---- | C] () -- C:\WINDOWS\System32\lvcoinst.ini

[2004/12/11 08:54:13 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini

[2004/12/11 08:51:05 | 000,000,335 | ---- | C] () -- C:\WINDOWS\nsreg.dat

[2004/12/11 08:48:32 | 000,000,138 | ---- | C] () -- C:\WINDOWS\wininit.ini

[2004/12/11 08:34:32 | 000,002,048 | --S- | C] () -- C:\WINDOWS\BOOTSTAT.DAT

[2004/12/11 08:33:48 | 000,384,596 | ---- | C] () -- C:\WINDOWS\System32\PERFH009.DAT

[2004/12/11 08:33:48 | 000,054,280 | ---- | C] () -- C:\WINDOWS\System32\PERFC009.DAT

[2004/12/11 08:19:18 | 000,000,520 | ---- | C] () -- C:\WINDOWS\System32\OEMINFO.INI

[2004/09/16 00:03:14 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\px.ini

[2004/08/10 15:13:12 | 000,000,780 | ---- | C] () -- C:\WINDOWS\ORUN32.INI

[2004/08/10 15:08:08 | 000,272,576 | ---- | C] () -- C:\WINDOWS\System32\FNTCACHE.DAT

[2004/08/10 15:03:52 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI

[2004/08/10 15:02:16 | 000,021,640 | ---- | C] () -- C:\WINDOWS\System32\emptyregdb.dat

[2004/08/10 12:08:26 | 013,107,200 | ---- | C] () -- C:\WINDOWS\System32\OEMBIOS.BIN

[2004/08/10 12:08:26 | 000,004,627 | ---- | C] () -- C:\WINDOWS\System32\OEMBIOS.DAT

[2004/08/04 07:00:00 | 000,673,088 | ---- | C] () -- C:\WINDOWS\System32\MLANG.DAT

[2004/08/04 07:00:00 | 000,272,128 | ---- | C] () -- C:\WINDOWS\System32\PERFI009.DAT

[2004/08/04 07:00:00 | 000,218,003 | ---- | C] () -- C:\WINDOWS\System32\DSSEC.DAT

[2004/08/04 07:00:00 | 000,046,258 | ---- | C] () -- C:\WINDOWS\System32\MIB.BIN

[2004/08/04 07:00:00 | 000,028,626 | ---- | C] () -- C:\WINDOWS\System32\PERFD009.DAT

[2004/08/04 07:00:00 | 000,004,569 | ---- | C] () -- C:\WINDOWS\System32\SECUPD.DAT

[2004/08/04 07:00:00 | 000,001,804 | ---- | C] () -- C:\WINDOWS\System32\dcache.bin

[2004/08/04 07:00:00 | 000,001,793 | ---- | C] () -- C:\WINDOWS\System32\FXSPERF.INI

[2004/08/04 07:00:00 | 000,000,741 | ---- | C] () -- C:\WINDOWS\System32\NOISE.DAT

[2004/07/19 18:01:02 | 000,045,056 | ---- | C] () -- C:\WINDOWS\SETPWRCG.EXE

[2004/05/26 17:09:26 | 000,024,576 | ---- | C] () -- C:\WINDOWS\System32\DSRIRREM.EXE

[2003/04/22 17:37:50 | 000,000,141 | ---- | C] () -- C:\WINDOWS\System32\DLBKPLC.INI

[2003/01/07 23:15:26 | 000,000,255 | ---- | C] () -- C:\WINDOWS\System32\dlbkcoin.ini

[2002/11/13 21:40:22 | 000,040,960 | ---- | C] () -- C:\WINDOWS\System32\dlbkvs.dll

[1980/01/01 02:00:00 | 000,012,288 | ---- | C] () -- C:\WINDOWS\System32\e100bmsg.dll

========== LOP Check ==========

[2010/10/25 19:40:11 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AIM

[2011/02/10 17:13:46 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\espionServerData

[2010/11/20 22:27:53 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\PopCap Games

[2011/02/10 17:12:22 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\regid.1986-12.com.adobe

[2004/12/11 08:52:39 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Viewpoint

[2010/10/25 20:00:45 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}

[2010/10/25 19:40:30 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Mia\Application Data\acccore

[2011/03/11 22:44:00 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Mia\Application Data\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1

[2010/10/25 19:48:42 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Mia\Application Data\Leadertech

[2011/03/29 18:16:48 | 000,000,330 | -H-- | M] () -- C:\WINDOWS\Tasks\MP Scheduled Scan.job

========== Purity Check ==========

< End of report >

Thanks for your help.

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Hi, nothing is showing up in that particular userprofile. Does no file run, or only .exe files.

Please rename combofix.exe to combofix.com

If you don't see the .exe file extension, follow these steps:

Go to Start > My Computer

Go to Tools > Folder Options

Click on the View tab

Untick the following:

  • Hide extensions for known file types

Click Apply and then click OK

Make sure Combofix.com is copied to the desktop of the infected profile. From a working profile, copy it to c:\documents and settings\<user profile name>\desktop.

Now log on to that profile and run combofix.com.

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Hi Did what you asked but combofix would not run under the infected profile (Mia). The "Open With" dialogue box opened, when I hit cancel it would not close. I then clicked on combofix on desk top but still would not run. When I tried to cancel would not end so I had to open Task Manager and end the Task under applications tab.

What next?

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Extra.txt

OTL Extras logfile created on: 3/29/2011 6:24:37 PM - Run 1

OTL by OldTimer - Version 3.2.22.3 Folder = C:\Documents and Settings\Ralph\Desktop

Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation

Internet Explorer (Version = 7.0.5730.13)

Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 83.00% Memory free

5.00 Gb Paging File | 4.00 Gb Available in Paging File | 92.00% Paging File free

Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files

Drive C: | 34.44 Gb Total Space | 13.18 Gb Free Space | 38.26% Space Free | Partition Type: NTFS

Drive F: | 232.83 Gb Total Space | 127.52 Gb Free Space | 54.77% Space Free | Partition Type: FAT32

Computer Name: DHK63961 | User Name: Ralph | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: All users | Quick Scan

Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========

========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*

.html [@ = ChromeHTML] -- C:\Program Files\Google\Chrome\Application\chrome.exe (Google Inc.)

.url [@ = InternetShortcut] -- rundll32.exe ieframe.dll,OpenURL %l

[HKEY_USERS\S-1-5-21-4026196191-3336553544-1490517194-1006\SOFTWARE\Classes\<extension>]

.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]

batfile [open] -- "%1" %*

cmdfile [open] -- "%1" %*

comfile [open] -- "%1" %*

cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*

exefile [open] -- "%1" %*

https [open] -- "C:\Program Files\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)

InternetShortcut [open] -- rundll32.exe ieframe.dll,OpenURL %l

piffile [open] -- "%1" %*

regfile [merge] -- Reg Error: Key error.

scrfile [config] -- "%1"

scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l

scrfile [open] -- "%1" /S

txtfile [edit] -- Reg Error: Key error.

Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1

Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)

Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)

Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

"FirstRunDisabled" = 1

"AntiVirusDisableNotify" = 0

"FirewallDisableNotify" = 0

"UpdatesDisableNotify" = 0

"AntiVirusOverride" = 0

"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]

"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]

"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]

"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

"EnableFirewall" = 0

"DoNotAllowExceptions" = 0

"DisableNotifications" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]

"EnableFirewall" = 1

"DoNotAllowExceptions" = 0

"DisableNotifications" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

"3389:TCP" = 3389:TCP:*:Enabled:@xpsp2res.dll,-22009

"1900:UDP" = 1900:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22007

"2869:TCP" = 2869:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22008

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" = C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL -- (America Online, Inc)

"C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe" = C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL -- (America Online, Inc.)

"C:\Program Files\America Online 9.0\waol.exe" = C:\Program Files\America Online 9.0\waol.exe:*:Enabled:AOL -- (America Online, Inc.)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]

"C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe" = C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe:*:Enabled:SMC Service -- (Symantec Corporation)

"C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE" = C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE:*:Enabled:SNAC Service -- (Symantec Corporation)

"C:\Program Files\Common Files\Symantec Shared\ccApp.exe" = C:\Program Files\Common Files\Symantec Shared\ccApp.exe:*:Enabled:Symantec Email -- (Symantec Corporation)

"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" = C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Disabled:AOL -- (America Online, Inc)

"C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe" = C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Disabled:AOL -- (America Online, Inc.)

"C:\Program Files\America Online 9.0\waol.exe" = C:\Program Files\America Online 9.0\waol.exe:*:Disabled:AOL -- (America Online, Inc.)

"C:\Program Files\AIM\aim.exe" = C:\Program Files\AIM\aim.exe:*:Enabled:AIM -- (AOL Inc.)

"C:\Program Files\Logitech\Vid HD\Vid.exe" = C:\Program Files\Logitech\Vid HD\Vid.exe:*:Enabled:Logitech Vid HD -- (Logitech Inc.)

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]

"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

"{007F778D-F15C-4EAB-AE92-071D21FAF632}" = Adobe Photoshop Elements 9

"{08D2E121-7F6A-43EB-97FD-629B44903403}" = Microsoft_VC90_CRT_x86

"{09DA4F91-2A09-4232-AB8C-6BC740096DE3}" = Sonic Update Manager

"{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}" = Microsoft Plus! Photo Story 2 LE

"{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}" = Sonic DLA

"{17334AAF-C9E7-483B-9F45-E3FCAF07FFA7}" = Intel® PROSet for Wired Connections

"{1B343C8C-F170-4829-8481-E163317C5830}" = iTunes

"{26A24AE4-039D-4CA4-87B4-2F83216022FF}" = Java 6 Update 23

"{2A981294-F14C-4F0F-9627-D793270922F8}" = Bonjour

"{2DC94AFD-A6E2-4AB4-9132-4A3F8E07B386}" = Apple Application Support

"{33BB4982-DC52-4886-A03B-F4C5C80BEE89}" = Windows Media Player 10

"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP

"{35BDEFF1-A610-4956-A00D-15453C116395}" = Internet Explorer Default Page

"{3C1AE512-3C37-44FA-BA42-ABB721EC5B1D}" = Symantec Endpoint Protection

"{3F92ABBB-6BBF-11D5-B229-002078017FBF}" = NetWaiting

"{433EACD8-4747-4A6A-826A-FFA9F39B0D40}" = Elements 9 Organizer

"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater

"{4B9F45E8-E3CE-40B4-9463-80A9B3481DEF}" = Banctec Service Agreement

"{57752979-A1C9-4C02-856B-FBB27AC4E02C}" = QuickTime

"{5905F42D-3F5F-4916-ADA6-94A3646AEE76}" = Dell Driver Reset Tool

"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD 5.3

"{6E179C77-7335-458D-9537-4F4EAC0181ED}" = Photo Click

"{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}" = Microsoft Plus! Digital Media Edition Installer

"{7148F0A8-6813-11D6-A77B-00B0D0142030}" = Java 2 Runtime Environment, SE v1.4.2_03

"{728278A1-0BB7-45E4-AC5E-91D7C0FD1EDE}" = EarthLink setup files

"{7A3F0566-5E05-4919-9C98-456F6B5CF831}" = Get High Speed Internet!

"{7F142D56-3326-11D5-B229-002078017FBF}" = Modem Helper

"{81A34902-9D0B-4920-A25C-4CDC5D14B328}" = Jasc Paint Shop Pro 8 Dell Edition

"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight

"{8A708DD8-A5E6-11D4-A706-000629E95E20}" = Intel® Graphics Media Accelerator Driver

"{90120000-0010-0409-0000-0000000FF1CE}" = Microsoft Software Update for Web Folders (English) 12

"{90120000-0011-0000-0000-0000000FF1CE}" = Microsoft Office Professional Plus 2007

"{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)

"{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)

"{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007

"{90120000-0015-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)

"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007

"{90120000-0016-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)

"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007

"{90120000-0018-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)

"{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007

"{90120000-0019-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)

"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007

"{90120000-001A-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)

"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007

"{90120000-001B-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)

"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007

"{90120000-001F-0409-0000-0000000FF1CE}_PROPLUS_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)

"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007

"{90120000-001F-040C-0000-0000000FF1CE}_PROPLUS_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)

"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007

"{90120000-001F-0C0A-0000-0000000FF1CE}_PROPLUS_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)

"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007

"{90120000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2007

"{90120000-0044-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)

"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007

"{90120000-006E-0409-0000-0000000FF1CE}_PROPLUS_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)

"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007

"{90120000-0115-0409-0000-0000000FF1CE}_PROPLUS_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)

"{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007

"{90120000-0117-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)

"{92D58719-BBC1-4CC3-A08B-56C9E884CC2C}" = Microsoft_VC80_CRT_x86

"{9541FED0-327F-4DF0-8B96-EF57EF622F19}" = Sonic RecordNow!

"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

"{A06275F4-324B-4E85-95E6-87B2CD729401}" = Windows Defender

"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR

"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper

"{AC0EE5B0-A8FB-4D0A-AF03-2EDC518F841B}" = Dell Media Experience

"{AC76BA86-0000-0000-0000-6028747ADE01}" = Adobe Acrobat - Reader 6.0.2 Update

"{AC76BA86-1033-F400-7761-000000000004}" = Adobe Acrobat 9 Pro Extended - English, Fran

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Please download fixexe.reg and save it to the desktop of the problem-profile (just like you did with combofix).

Log on to that profile and double click on fixexe.reg to run it. If prompted to import the data in the registry, click OK/Yes.

When done, restart the computer and let me know if you can open programs now.

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Elise

That worked! I am able to open programs from the Infected (Mia) Profile.

Should I try and run ComboFix from this profile?

Also of Note: when I logged into my profile to download Fixexe.reg I had a notice from Symantec Endpoint that had to quarantine a virus named "xp antivirus" when I logged off and went to Infected profile another message about virus. Quarantine Info below.

Quarantine was successful.

Orig location C:\documents and settings\Mia\Application data\Sun\Java\Deployment\cache\6.0\18\

Status Infected

File creation date 3/27/2011 9:54pm

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Here is the ComboFix Report run from the infected profile (Mia)

BTW - When PC rebooted & I logged into Mia profile to finish, Symantec Endpoint informed me that a virus named "Bloodhound.MalPE" was quarantined. Quarantine Info below.

Quarantine was successful.

Orig location C:\windows\Temp\logishrd\

Status Infected

File creation date 3/30/2011 6:15pm

ComboFix Report

ComboFix 11-03-29.06 - Mia 03/30/2011 18:07:21.2.2 - x86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3062.2419 [GMT -4:00]

Running from: c:\documents and settings\Mia\Desktop\ComboFix.com

AV: Symantec Endpoint Protection *Disabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}

FW: Symantec Endpoint Protection *Disabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\windows\TEMP\logishrd\LVPrcInj01.dll

.

.

((((((((((((((((((((((((( Files Created from 2011-02-28 to 2011-03-30 )))))))))))))))))))))))))))))))

.

.

2011-03-28 22:18 . 2011-03-28 22:18 -------- d--h--w- c:\windows\PIF

2011-03-28 22:06 . 2011-03-28 22:06 -------- d-----w- c:\documents and settings\Ralph\Local Settings\Application Data\Google

2011-03-28 21:43 . 2011-03-28 21:43 -------- d-----w- c:\documents and settings\Administrator

2011-03-27 20:07 . 2011-03-15 04:05 6792528 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Windows Defender\Definition Updates\{47A5D248-4549-468B-B926-965574469385}\mpengine.dll

2011-03-12 02:44 . 2011-03-12 02:44 -------- d-----w- c:\documents and settings\Mia\Application Data\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1

2011-03-04 03:52 . 2009-05-18 18:17 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys

2011-03-04 03:52 . 2008-04-17 17:12 107368 ----a-w- c:\windows\system32\GEARAspi.dll

2011-03-04 03:50 . 2011-03-04 03:50 -------- d-----w- c:\program files\iPod

2011-03-04 03:50 . 2011-03-04 03:52 -------- d-----w- c:\program files\iTunes

2011-03-04 03:40 . 2011-03-04 03:40 -------- d-----w- c:\program files\Bonjour

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2011-02-18 21:36 . 2010-10-25 23:55 41984 ----a-w- c:\windows\system32\drivers\usbaapl.sys

2011-02-18 21:36 . 2010-10-25 23:55 4184352 ----a-w- c:\windows\system32\usbaaplrc.dll

2011-02-11 06:54 . 2010-11-13 12:31 5943120 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll

2011-02-09 13:53 . 2004-08-04 11:00 270848 ----a-w- c:\windows\system32\sbe.dll

2011-02-09 13:53 . 2004-08-04 11:00 186880 ----a-w- c:\windows\system32\encdec.dll

2011-02-02 22:11 . 2010-11-13 12:31 222080 ------w- c:\windows\system32\MpSigStub.exe

2011-02-02 07:58 . 2004-08-04 11:00 2067456 ----a-w- c:\windows\system32\mstscax.dll

2011-01-27 11:57 . 2004-08-04 11:00 677888 ----a-w- c:\windows\system32\mstsc.exe

2011-01-21 14:44 . 2004-08-04 11:00 439296 ----a-w- c:\windows\system32\shimgvw.dll

2011-01-07 14:09 . 2004-08-04 11:00 290048 ----a-w- c:\windows\system32\atmfd.dll

2010-12-31 13:10 . 2004-08-04 11:00 1854976 ----a-w- c:\windows\system32\win32k.sys

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Aim"="c:\program files\AIM\aim.exe" [2011-01-05 4321112]

"Skype"="c:\program files\Skype\Phone\Skype.exe" [2011-01-26 15026056]

"Logitech Vid"="c:\program files\Logitech\Vid HD\Vid.exe" [2010-10-29 5915480]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2004-05-06 155648]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2004-05-06 118784]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]

"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-08-24 57344]

"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2004-09-15 86016]

"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2004-01-07 110592]

"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-08-13 122939]

"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2010-01-25 115560]

"Dell AIO Printer A920"="c:\program files\Dell AIO Printer A920\dlbkbmgr.exe" [2003-05-03 270336]

"LogitechQuickCamRibbon"="c:\program files\Logitech\Logitech WebCam Software\LWS.exe" [2009-10-14 2793304]

"Adobe Acrobat Speed Launcher"="f:\adobe\Acrobat\Acrobat_sl.exe" [2008-06-12 37232]

"Acrobat Assistant 8.0"="f:\adobe\Acrobat\Acrotray.exe" [2008-06-12 640376]

"AdobeAAMUpdater-1.0"="c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2010-07-29 497648]

"QuickTime Task"="f:\mias stuff\Downloads\QTTask.exe" [2010-11-29 421888]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-03-02 421160]

.

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2004-12-11 24576]

McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\2.0.181\SSScheduler.exe [2010-1-15 255536]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]

"AppInit_DLLs"=c:\windows\SYSTEM32\acaptuser32.dll

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]

@="Service"

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]

@="Service"

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]

@="Service"

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]

@="Service"

.

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"DisableNotifications"= 1 (0x1)

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\Smc.exe"=

"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\SNAC.EXE"=

"c:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=

"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=

"c:\\Program Files\\America Online 9.0\\waol.exe"=

"c:\\WINDOWS\\SYSTEM32\\LEXPPS.EXE"=

"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=

"c:\\Program Files\\AIM\\aim.exe"=

"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=

"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

"c:\\Program Files\\Logitech\\Vid HD\\Vid.exe"=

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]

"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

.

R2 AdobeActiveFileMonitor9.0;Adobe Active File Monitor V9;f:\mias stuff\Elements 9 Organizer\PhotoshopElementsFileAgent.exe [9/6/2010 2:19 AM 169408]

R2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [11/3/2006 8:19 PM 13592]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [10/22/2010 5:48 PM 102448]

S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [11/4/2010 9:27 PM 136176]

S3 COH_Mon;COH_Mon;c:\windows\SYSTEM32\DRIVERS\COH_Mon.sys [12/2/2009 4:02 PM 23888]

S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\2.0.181\McCHSvc.exe [1/15/2010 8:49 AM 227232]

.

Contents of the 'Scheduled Tasks' folder

.

2011-03-18 c:\windows\Tasks\AdobeAAMUpdater-1.0-DHK63961-Mia.job

- c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\updaterstartuputility.exe [2010-07-29 06:25]

.

2011-03-30 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2010-11-05 01:27]

.

2011-03-30 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2010-11-05 01:27]

.

2011-03-30 c:\windows\Tasks\MP Scheduled Scan.job

- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-04 00:20]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.dell4me.com/myway

uInternet Settings,ProxyOverride = *.local

IE: Append Link Target to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Append to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert Link Target to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office12\EXCEL.EXE/3000

FF - ProfilePath - c:\documents and settings\Mia\Application Data\Mozilla\Firefox\Profiles\hzosbi40.default\

FF - prefs.js: network.proxy.type - 0

FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false

.

.

**************************************************************************

.

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2011-03-30 18:16

Windows 5.1.2600 Service Pack 3 NTFS

.

scanning hidden processes ...

.

scanning hidden autostart entries ...

.

scanning hidden files ...

.

scan completed successfully

hidden files: 0

.

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

@Denied: (A 2) (Everyone)

@="IFlashBroker4"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

--------------------- DLLs Loaded Under Running Processes ---------------------

.

- - - - - - - > 'explorer.exe'(1908)

c:\windows\system32\WININET.dll

c:\windows\system32\ieframe.dll

.

------------------------ Other Running Processes ------------------------

.

c:\program files\Symantec\Symantec Endpoint Protection\Smc.exe

c:\program files\Common Files\Symantec Shared\ccSvcHst.exe

c:\windows\system32\LEXBCES.EXE

c:\windows\system32\LEXPPS.EXE

c:\progra~1\COMMON~1\AOL\ACS\AOLacsd.exe

c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

c:\program files\Bonjour\mDNSResponder.exe

c:\program files\Java\jre6\bin\jqs.exe

c:\program files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

c:\program files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

c:\windows\system32\wdfmgr.exe

c:\program files\Symantec\Symantec Endpoint Protection\SmcGui.exe

c:\windows\system32\wscntfy.exe

c:\program files\Dell AIO Printer A920\dlbkbmon.exe

c:\program files\Common Files\Logishrd\LQCVFX\COCIManager.exe

c:\program files\Symantec\Symantec Endpoint Protection\SavUI.exe

c:\program files\iPod\bin\iPodService.exe

.

**************************************************************************

.

Completion time: 2011-03-30 18:23:51 - machine was rebooted

ComboFix-quarantined-files.txt 2011-03-30 22:23

ComboFix2.txt 2011-03-29 10:16

.

Pre-Run: 14,090,629,120 bytes free

Post-Run: 14,085,115,904 bytes free

.

- - End Of File - - 379CB6738DBD8D9247489DEA43D1D2A2

Thank you fro your help and I await for your next set of instructions.

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Can you please let me know how everything is running now? Any problem left?

Please launch MBAM from the Mia profile, update it and run a full scan. Post me the resulting log.

Your version of Adobe Reader is outdated. Older versions have known security vulnerabilities that can be exploited by malware. I recommend you visit Adobe's website to download the latest version (Adobe Reader X).

UPDATE JAVA

------------------

Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:

  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "JDK 6 Update 24 (JDK or JRE)".
  • Click the "Download JRE" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.

Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.

  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u24-windows-i586.exe to install the newest version.
  • If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.

-- Starting with Java 6u10, the uninstaller incorporated in each new release uses Enhanced Auto update to automatically remove the previous version when updating to a later update release. It will not remove older versions, so they will need to be removed manually.

-- Java is updated frequently. If you want to be automatically notified of future updates, just turn on the Java Automatic Update feature and you will not have to remember to update when Java releases a new version.

Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.

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I will run the full MB scan and post results. Then I will do the java & Adobe updates.

The one major problem is that I can't get any Windows or Microsoft updates. I have a windows security alert (red shield with a white X) on the right hand side of task bar, next to clock, with the message that automatic updates is turned off. But I can't turn it on. I go to Microsoft security center on PC but it wont let me turn it on. I then go to the control System in Control Panel and open automatic updates tab and it says Automatic Update service is on. Then I go to the MS update center & try to install updates or to turn on automatic updates I get the following error message.

"[Error number: 0x80070424]

The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem."

When I try to trouble shoot I can't find error number 0x80070424.

Also the PC after being on for a while (5 to 10 minutes) sounds like it is racing. The PC sounds like it is scanning faster & faster. Sometimes I can look at the processes running & identify what is using so much CPU, other times I can't.

Will send log when ready.

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Hi, I suspect that the noise problem is more hardware related. You may want to make sure if your computer needs cleaning. A good tutorial on that can be found here.

  • Please download Dial-A-Fix from one of the following mirrors:

    [*]Extract the zip file to your desktop.

    [*]Double click Dial-a-Fix.exe to start the program. Note - you might see an error message regarding Internet Explorer. Just ignore this and continue.

    [*]Check Fix Windows Update

    [*]Click on go

    [*]Exit/Close Dial-A-Fix

Note, this is a very old tool and due to compatibility issues it might give you some errors. That is nothing to worry about. Verify if the updates work afterwards.

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Here is the Log from MB Full Scan. Found one Problem.

I ran the Dial-a-fix and updates work. PC seems to be running fine. I will update the Java & Adobe, then clean my PC. Is there anything else I need to do? Thank you

Malwarebytes' Anti-Malware 1.50.1.1100

www.malwarebytes.org

Database version: 6224

Windows 5.1.2600 Service Pack 3

Internet Explorer 7.0.5730.13

3/31/2011 5:14:46 AM

mbam-log-2011-03-31 (05-14-46).txt

Scan type: Full scan (C:\|F:\|)

Objects scanned: 290492

Time elapsed: 1 hour(s), 1 minute(s), 18 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 1

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\safemode\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\Mia\Local Settings\Application Data\dlx.exe" -a "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode) Good: (firefox.exe -safe-mode) -> Quarantined and deleted successfully.

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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Here is the Log from MB Full Scan. Found one Problem.

I ran the Dial-a-fix and updates work. PC seems to be running fine. I will update the Java & Adobe, then clean my PC. Is there anything else I need to do? Thank you

Malwarebytes' Anti-Malware 1.50.1.1100

www.malwarebytes.org

Database version: 6224

Windows 5.1.2600 Service Pack 3

Internet Explorer 7.0.5730.13

3/31/2011 5:14:46 AM

mbam-log-2011-03-31 (05-14-46).txt

Scan type: Full scan (C:\|F:\|)

Objects scanned: 290492

Time elapsed: 1 hour(s), 1 minute(s), 18 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 1

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\safemode\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\Mia\Local Settings\Application Data\dlx.exe" -a "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode) Good: (firefox.exe -safe-mode) -> Quarantined and deleted successfully.

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

HI,

My personal laptop also got infected with am issue. Please can you summarize what needs to be done to fix this issue? Note I am not able to run any program or executables. How can I overcome this issue? I cannot browse or open any programs.

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Hi, to avoid confusion, best is to start a new topic for your other computer. You can then post the link in this topic and I'll reply to it.

Lets run one last scan here to check for leftovers.

ESET ONLINE SCANNER

----------------------------

I'd like us to scan your machine with ESET OnlineScan

  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the esetOnline.png button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

    1. Click on esetSmartInstall.png to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the esetSmartInstallDesktopIcon.png icon on your desktop.

    3. Check esetAcceptTerms.png
    4. Click the esetStart.png button.
    5. Accept any security warnings from your browser.
    6. Check esetScanArchives.png
    7. Push the Start button.
    8. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    9. When the scan completes, push esetListThreats.png
    10. Push esetExport.png, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
      Note - when ESET doesn't find any threats, no report will be created.
    11. Push the esetBack.png button.
    12. Push esetFinish.png

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The next step is: you're all cleaned up. :)

ALL CLEAN

--------------

Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it clean :)

Please do the following to remove the remaining programs from your PC:

  • Delete the tools used during the disinfection:
    • Click start > run and type combofix /uninstall, press enter. This will remove Combofix from your computer.
    • Delete DDS and Rootkit Unhooker

Please read these advices, in order to prevent reinfecting your PC:

  1. Install and update the following programs regularly:
    • an outbound firewall. If you are connected to the internet through a router, you are already behind a hardware firewall and as such you do not need an extra software firewall.
      A comprehensive tutorial and a list of possible firewalls can be found here.
    • an AntiVirus Software
      It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
    • an Anti-Spyware program
      Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
      SUPERAntiSpyware is another good scanner with high detection and removal rates.
      Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
    • Spyware Blaster
      A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.

[*]Keep Windows (and your other Microsoft software) up to date!

I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

[*]Keep your other software up to date as well

Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.

[*]Stay up to date!

The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing.

Some more links you might find of interest:

Please reply to this topic if you have read the above information. If your computer is working fine, this topic will be closed afterwards.

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