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I started getting the popup that windows firewall not on and a link to a page to download program to fix. I never downloaded but what ever is there is creating havoc. I can get on the net as long as it is not to update anti-virus (AVG Free) or Spybot. I have tried to install Anti-Malware and it will not let me go to that website, downloaded from a wireless laptop and used jumpdrive to transfer to infected compuer, but it will not install, nothing happens. went to Panda scan site and same, when I click scan and tell it to allow activeX nothing happens. I was able to install and run HiJack this and here is the log from that. I hope someone here can help.

Swip

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 2:44:58 PM, on 12/1/2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16735)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\WINDOWS\system32\cisvc.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Common Files\Microsoft Shared\Media Manager\airsvcu.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\WINDOWS\System32\svchost.exe

C:\PROGRA~1\AVG\AVG8\avgemc.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Qwest\QuickCare\bin\sprtcmd.exe

C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE

C:\Program Files\Logitech\ImageStudio\LogiTray.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\PROGRA~1\AVG\AVG8\avgtray.exe

C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe

C:\WINDOWS\system32\drivers\svchost.exe

C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

C:\Program Files\Logitech\ImageStudio\LowLight.exe

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\system32\cidaemon.exe

C:\Documents and Settings\Pat Switzer\My Documents\Driver\mbam-setup.exe

C:\Documents and Settings\Pat Switzer\My Documents\Driver\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/sbcy/default.../search/ie.html

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/sbcy/default.../search/ie.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: HP Smart Web Printing 1.0 - {AE84A6AA-A333-4B92-B276-C11E2212E4FE} - C:\Program Files\HP\Smart Web Printing\SmartWebPrinting.dll

O4 - HKLM\..\Run: [QUICKCARE] C:\Program Files\Qwest\QuickCare\bin\sprtcmd.exe /P QUICKCARE

O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\\PSDrvCheck.exe

O4 - HKLM\..\Run: [PC Pitstop Optimize Scheduler] C:\Program Files\PCPitstop\Optimize\PCPOptimize.exe -boot

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE

O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe

O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe

O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe

O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')

O4 - Startup: Greetings Workshop Reminders.lnk = C:\Program Files\Greetings Workshop\GWREMIND.EXE

O4 - Startup: Introducing Media Manager.lnk = C:\Program Files\Common Files\Microsoft Shared\Media Manager\SPLASHA.EXE

O4 - Startup: PowerReg Scheduler V3.exe

O4 - Startup: PowerReg Scheduler.exe

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe

O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx

O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt3_x.cab

O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/Facebo...toUploader5.cab

O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (IPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll

O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games

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Please download Malwarebytes Anti-Malware and save it to your desktop.

If you have problems with that link, you can also download it from Here or Here

  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
    If you encounter any problems while downloading the updates, manually download them from here
    and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.

    [*]If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.

    [*]The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.

    [*]When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".

    [*]Click OK to close the message box and continue with the removal process.

    [*]Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.

    [*]Make sure that everything is checked, and click Remove Selected.

    [*]When removal is completed, a log report will open in Notepad.

    [*]The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.

    [*]Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process.

Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

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Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

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