Not sure what my PC's problem is

[fidoii]

Just a brief summary of what I've done so far before I came to the forums looking for answers.

Before yesterday morning, everything ran perfectly except "Superfetch" always came up with the message, "has stopped working" every time I boot. I googled superfetch to see if it's a problem but didn't find any answers revealing it was a problem so I ignored it. (the superfetch problem has been with me for over 6 months)

I woke up yesterday morning, booted up my PC to find that when I click on Google Chrome, it says "Google Chrome has crashed, please restart". It was the same for IE and Firefox (Opera was running fine). I tried running windows live messenger, it resulted as "stopped working" window. I tried running Starcraft 2 and it came up as corrupt and asked me to repair, I ran the repair, it said it wasn't able to solve my problem. I tried running all my other games, they all either crashed immediately to desktop or says files are corrupt.

I immediately ran my anti-virus program, Windows Live Essentials, nothing came up.

I also ran SuperAntiSpyware, nothing came up except trackingcookies.

I decided to reboot to see if anything changed.

After reboot, Opera wasn't opening up, it kept crashing constantly saying it doesn't know why it is crashing.

Firefox and IE were still out but I was able to open Chrome but it still crashes occasionally.

I noticed my Windows Live Essentials was not activated, it said it was "outdated" and "unprotected"

I tried updating that, it failed saying it could not connect to server.

My SuperAntiVirus also said it was "outdated", also could not connect to update.

I decided to do a System restore to the previous day when it was working fine. Didn't fix anything, nothing seems to have changed.

I finally decided to Malwarebytes (there is a reason I didn't run it sooner), I updated it successfully, performed a full system scan, it scanned for about 20 minutes then I had a BSOD. The reason why I didn't use Malwarebytes sooner was because I had a similar problem 3 months where I couldn't run any programs and after I ran Malewarebytes, I also got a BSOD which led to constant BSODS I couldn't even boot into windows. I fixed this previous experience by installing Windows Live Essentials which eliminated the threat.

This time around, nothing I've tried is working and I did read up on the forum instructions of what I should do after the Malwarebytes scan, but the problem right now is, I can't even finish a scan without getting BSOD so I thought I should not do anymore changes to my PC before I receive an expert advice.

Sorry for the long post, I just thought it might help.

[fidoii]

I've gotten 4 bsods so far,

first one was pool something something

2nd one i missed

3rd one was IRQL_notlessorequal

4th was ntfs.sys

i have no idea what any of them means. the last 3 bsod happened as soon as Malwarebytes finished scanning. I can download programs but i have a hard time installing them because it keeps saying file is corrupt as soon as I run it.

[fidoii]

I just noticed my Pc free'd up 9 gigs of space on my hard drive for no reason. Is that normal after a MB scan?

[screen317]

Hi,

Everything you said points to a failing hard drive I'm afraid. This doesn't appear malware related at all

Click Start --> Run, type in cmd.exe; right-click cmd.exe when it appears and click Run as Admin...

In the black box that appears, type in this command:

chkdsk>"%userprofile%\desktop\chkdsk1.txt"

Press Enter.

When it completes, open chkdsk1.txt on your Desktop and post its contents here.

[fidoii]

thanks for your response, below is my log after following your instructions:

The type of the file system is NTFS.

WARNING! F parameter not specified.

Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...

0 percent complete. (0 of 265088 file records processed)

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9 percent complete. (238580 of 265088 file records processed)

9 percent complete. (251895 of 265088 file records processed)

265088 file records processed.

File verification completed.

2527 large file records processed.

0 bad file records processed.

0 EA records processed.

76 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 3)...

10 percent complete. (4098 of 344956 index entries processed)

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344956 index entries processed.

Index verification completed.

41 percent complete. (1 of 0 unindexed files processed)

0 unindexed files processed.

CHKDSK is verifying security descriptors (stage 3 of 3)...

41 percent complete. (0 of 265088 descriptors processed)

41 percent complete. (7297 of 265088 descriptors processed)

41 percent complete. (10825 of 265088 descriptors processed)

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49 percent complete. (255873 of 265088 descriptors processed)

265088 security descriptors processed.

Security descriptor verification completed.

39935 data files processed.

CHKDSK is verifying Usn Journal...

99 percent complete. (0 of 34425672 USN bytes processed)

99 percent complete. (5197824 of 34425672 USN bytes processed)

99 percent complete. (13058048 of 34425672 USN bytes processed)

99 percent complete. (19800064 of 34425672 USN bytes processed)

99 percent complete. (27717632 of 34425672 USN bytes processed)

99 percent complete. (33361920 of 34425672 USN bytes processed)

100 percent complete. (34422784 of 34425672 USN bytes processed)

34425672 USN bytes processed.

Usn Journal verification completed.

Windows has checked the file system and found no problems.

195358719 KB total disk space.

179048156 KB in 189672 files.

132668 KB in 39936 indexes.

0 KB in bad sectors.

380547 KB in use by the system.

65536 KB occupied by the log file.

15797348 KB available on disk.

4096 bytes in each allocation unit.

48839679 total allocation units on disk.

3949337 allocation units available on disk.

[fidoii]

Thanks for your response, I just asked my friend to come reformat it for me and now it's fine. Thank you though.

[screen317]

Thanks for letting me know.

[screen317]

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.