Company considering Software but...

[jbfh]

My company is considering adding your software to our defense and I have been using the free version for some months to evaluate it. However, recently I have been locking up with it when doing a scan and mainly in the System 32/msexch40.dll When I try to stop the scan - I lock up and when I try to shut down Malwarebytes, I can't and I go into a blue screen - what is stopping me from doing any of this? I have upgraded to the most recent upgrade. I do not think that my company will add you to our Symantics unless we know that we all will not have these same problems.

Thank you

[Mainard]

Hello JBFH,

This will can fix if the file is corrupted or broken in some way.

Please:

• Copy the file msexch40.dll within your system32 folder to your desktop. (ctrl+drag icon to desktop)
  
• Then copy that file from the desktop over the existing file within your system32 folder. (ctrl+drag icon to system32 folder)
  

After these steps you should have a copy of the .dll on your desktop and system32.

Please run the scan and report back the results.

Thank you very much!