Heidihomom Posted March 12, 2011 ID:399163 Share Posted March 12, 2011 I think I might have posted this before in the wrong forum so I will try hear. Apologies if I put it in the wrong place.I have a fakerean virus on my laptop that shuts down malwarebytes and crashes my computer when I try to run a scan. I was using microsoft security essentials and that picked up the virus but only parts of it, because it's still there. I did the DDS scan suggested in another post. Here is the log: DS (Ver_11-03-05.01) - NTFS_AMD64 Run by Heidi at 11:53:18.07 on 12/03/2011Internet Explorer: 8.0.6001.19019Microsoft Link to post Share on other sites More sharing options...
Heidihomom Posted March 12, 2011 Author ID:399166 Share Posted March 12, 2011 Here is the attach txtUNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.IF REQUESTED, ZIP IT UP & ATTACH IT.DDS (Ver_11-03-05.01).Microsoft Link to post Share on other sites More sharing options...
Staff screen317 Posted March 12, 2011 Staff ID:399335 Share Posted March 12, 2011 Hi and welcome to Malwarebytes.Download the file TDSSKiller.zip and extract it into a folder on the infected PC.Execute the file TDSSKiller.exe by double-clicking on it.Wait for the scan and disinfection process to be over.When its work is over, the utility prompts for a reboot to complete the disinfection.By default, the utility outputs runtime log into the system disk root directory (the disk where the operating system is installed, C:\ as a rule).The log is like UtilityName.Version_Date_Time_log.txt.for example, C:\TDSSKiller.2.2.0_20.12.2009_15.31.43_log.txt.Please post that log here. Link to post Share on other sites More sharing options...
Heidihomom Posted March 13, 2011 Author ID:399353 Share Posted March 13, 2011 I did the scan with TDSSKiller and it said there wasn't an infection found. And then I tried to find the log and I couldn't find a log.Before getting your advice I ran spybot search and destroy as administrator and was able to delete an executable file in the temp folder that was infected that other scans weren't picking up. So I'm not sure if that go rid of it.I am going to run another malwarebytes scan now to see if my computer crashes mid scan again. Link to post Share on other sites More sharing options...
Heidihomom Posted March 13, 2011 Author ID:399371 Share Posted March 13, 2011 My computer is still crashing when I run malwarebytes. Any advice? Link to post Share on other sites More sharing options...
Heidihomom Posted March 13, 2011 Author ID:399389 Share Posted March 13, 2011 Just tried to scan with malwarebytes again twice and it freezes up after scanning for about an hour and a half. Link to post Share on other sites More sharing options...
Staff screen317 Posted March 15, 2011 Staff ID:400137 Share Posted March 15, 2011 Hi,Please visit this webpage for instructions for running ComboFix: http://www.bleepingcomputer.com/combofix/how-to-use-combofixWhen the tool is finished, it will produce a report for you.Please post the C:\ComboFix.txt along with a new DDS log so we may continue cleaning the system.-screen317 Link to post Share on other sites More sharing options...
Staff screen317 Posted March 25, 2011 Staff ID:404763 Share Posted March 25, 2011 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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