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Help! Internet Explorer/Fierfox not working


helpmehelpme

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Important!

All of the following instructions must be run on the affected computer. Logs from a different computer will not help me help you. So, if you need to download all of this and then copy it to CD or memory stick and take it to the other computer, please do so. Either way, it's important. The logs have to be made by the computer with the problem.
I need you to follow the instructions provided here
first.
I also need for you to download this program
http://oldtimer.geekstogo.com/OTListIt.exe' rel="external nofollow">
to your desktop.
  • Close all applications and windows so that you have nothing open and are at your Desktop

  • Double-click on the OTListIt.exe file to start OTListIt. OK any warning about running OTListIt.

  • Place a checkmark in the
    "Scan All Users"
    checkbox (Leave the 'Use Whitelist' checked' and the 'File Age:' at 30 days)

  • Click the Run Scan button

  • NOTE:
    Please be patient and let the scan run without using the computer

  • When the scan is complete, a text file (
    OTListIt.Txt
    ) will open in Notepad (if not, it can be found on your Desktop)

  • In Notepad, click
    Edit
    ,
    Select all
    then
    Edit
    ,
    Copy

  • Reply to this topic, click in the topic reply window, and press Ctrl+V to paste the log or Righ click paste.

  • Submit your reply and close the Notepad window with
    OTList.txt

  • Also OTListIt's
    Extras.txt
    log file will be minimized in the Taskbar (and located on your Desktop) - click on this and maximize the window

  • In Notepad, click
    Edit
    ,
    Select all
    then
    Edit
    ,
    Copy

  • Reply to this topic again, click in the topic reply window, and press Ctrl+V to paste the extras log or Right click paste.

  • NOTE:
    If the files (
    OTListIt.txt, Extras.txt
    ) do not appear in your taskbar, just open the files in notepad from your desktop.


Please allow me time to analyze your post. If you don't see a reply from me after 24 hours, feel free to PM me.
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