Agrippa Posted November 22, 2008 ID:36080 Share Posted November 22, 2008 I've had Malwarebytes for three days, now. I took my PC into my dealer for its six-monthly 'Health Check'. They installed the software. The problem I am experiencing is this: after I've done a 'full' scan & try to open Mozilla Firefox, my default browser for years, the PC immediately re-boots; screen goes black in a trice, then crawls through the tedious opening ceremony... When I next open Firefox the, 'Thank you for installing Mozilla Firefox' screen is displayed. Not to mention all of my add-ons, in ten or so tabs, thanking me for installing them. This has happened every single time I've run a 'full' scan. The 'quick' scan seems to affect Firefox not a jot.Something's afoot! Has anyone any advice; other than uninstall 'Malwarebytes, that is...? Link to post Share on other sites More sharing options...
Raid Posted November 23, 2008 ID:36083 Share Posted November 23, 2008 Which version of Firefox are you using? Link to post Share on other sites More sharing options...
Agrippa Posted November 23, 2008 Author ID:36137 Share Posted November 23, 2008 Which version of Firefox are you using?Firefox 3. Link to post Share on other sites More sharing options...
Agrippa Posted November 28, 2008 Author ID:36687 Share Posted November 28, 2008 Firefox 3.I can't thank you enough for all the help & advice that I've received. I have, indeed, found a solution to my problem: uninstall Malwarebytes!Thank Clapton for forums, eh? Link to post Share on other sites More sharing options...
exile360 Posted November 28, 2008 ID:36691 Share Posted November 28, 2008 Greetings, if you still want to get things working please read the instructions here: http://www.malwarebytes.org/forums/index.php?showtopic=2936 and post your logs here: http://www.malwarebytes.org/forums/index.php?showforum=7Please be sure not to install any software or use any removal/scanning tools exept those that you are instructed to by the expert who will be assisting you as doing so can make their job much more difficult. Good luck and safe surfing. Link to post Share on other sites More sharing options...
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