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Black screen with cursor after scan


larryag59
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I connected a hard drive (running Vista) to my pc and scanned it with Malwarebytes. The scan completed and it found several malicious items (the first few times I tried scanning it froze up my pc during the scan and I had to start the scan over each time). A reboot is supposed to complete the removal process. I did not do this. I disconnected the hard drive and re-installed it in the original pc. Now all I get is a cursor and a black background. I do temporarily get the words "Microsoft Corporation" with a progress bar for a few moments, then just the black background and the cursor. No Windows splash screen. Just black and cursor. Help needed! Thank you.

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Hello, and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.

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Please follow Prairie Dog's suggestions (although it will be hard for you to run the suggested scans, if you cannot boot normally into Windows).

In the interim:

Can you boot the infected computer into safe mode?

If so, you could try to copy MBAM & the current definitions from the uninfected machine to a USB flash drive, and then copy it onto the infected system.

(You can manually copy the database from a working computer using a flash drive or CD onto the infected PC. The database file is stored in the following location:

* Windows Vista and Windows 7:

* C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref)

Then, you could try an MBAM scan in safe mode (not ideal, but perhaps might get you back into a bootable situation)...

Also, do you have your Windows CD or a recovery disk (eg from the computer maker)?

Anyway, just a couple of thoughts as you await a reply from the malware experts at the HJT forum.

Hope you get it fixed,

daledoc1

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