Black screen with cursor after scan

[larryag59]

I connected a hard drive (running Vista) to my pc and scanned it with Malwarebytes. The scan completed and it found several malicious items (the first few times I tried scanning it froze up my pc during the scan and I had to start the scan over each time). A reboot is supposed to complete the removal process. I did not do this. I disconnected the hard drive and re-installed it in the original pc. Now all I get is a cursor and a black background. I do temporarily get the words "Microsoft Corporation" with a progress bar for a few moments, then just the black background and the cursor. No Windows splash screen. Just black and cursor. Help needed! Thank you.

[prairie dog]

Hello, and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

[daledoc1]

Please follow Prairie Dog's suggestions (although it will be hard for you to run the suggested scans, if you cannot boot normally into Windows).

In the interim:

Can you boot the infected computer into safe mode?

If so, you could try to copy MBAM & the current definitions from the uninfected machine to a USB flash drive, and then copy it onto the infected system.

(You can manually copy the database from a working computer using a flash drive or CD onto the infected PC. The database file is stored in the following location:

* Windows Vista and Windows 7:

* C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref)

Then, you could try an MBAM scan in safe mode (not ideal, but perhaps might get you back into a bootable situation)...

Also, do you have your Windows CD or a recovery disk (eg from the computer maker)?

Anyway, just a couple of thoughts as you await a reply from the malware experts at the HJT forum.

Hope you get it fixed,

daledoc1