Choppy audio/video playback big time, HELP please!

[Jemmo92]

Suddenly my laptop started to have problems with audio and video playback, even the Windos start up sound is very lagged. Any help?

I run Windows 7 Enterprise

Intel® Core2 Duo CPU L7700 @1.80GHz 1.80GHz

4.00GB (2.99 usable)

32-bit Operating System

[AdvancedSetup]

Have you installed any application or plug-in recently?

Please download and run the following scanner and post back the logs.

Download

DDS

and save it to your desktop

http://download.bleepingcomputer.com/sUBs/dds.scr

Disable any script blocker if your Anti-Virus/Anti-Malware has it.

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click

dds.scr

to run the tool.

When done, the

DDS.txt

will open.

Click Yes at the next prompt for Optional Scan.

When done, DDS will open two (2) logs:

1. DDS.txt
   
   
2. Attach.txt

• Save both reports to your desktop
• Please include the following logs in your next reply:
  DDS.txt
  and
  Attach.txt

[Jemmo92]

Here are both reports. Thanks for the further assistance.

Attach.txt

DDS.txt

[AdvancedSetup]

Well I see that you've installed Windows 7 Service Pack 1 and now there are errors in your event logs showing that there are issues with drivers talking with the hardware.

Though we might be able to help I'd suggest seeking assistance directly from a Microsoft Support site where they would know much more about your issues than most of us.