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Good evening,

I have followed instructions in previous posts regarding this Malware. This includes updating LAN Connection setting in IE, running RogueKiller, and RKill. However, nothing is helping. Each full scan finds and quarantines PUM. Is there something else to be done? How harmful is this?

Thanks in advance,


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PUM stand for Potentially Unwanted Modification. Doesn't necessarily mean you are infected, but if you wish we can take a look.:)

We don't work on Malware removal or diagnostics in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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